6 August 2020 Go back to News
Water supply returning to customers in Dungarvan following completion of emergency repairs
Supply should be returning to all areas affected as the network refills
Irish Water and Waterford City & County Council have completed emergency works at the Dungarvan Water Treatment Plant and water should be returning to all customers over the course of the morning.
Customers in Dungarvan and surrounding areas experienced supply disruption yesterday as a result of mechanical issues with a pump at the treatment plant. Crews worked through the night to carry out repairs and the plant was brought back into production at about 6.30 this morning. Supply should now be returning to all areas affected as the network refills.
Colin Cunningham of Irish Water said “We acknowledge the inconvenience caused by this unplanned issue and wish to apologise for any disruption to residents or businesses.
“Repairs have now been completed and we are continuing to monitor the supply to ensure that it is returning to normal. It make take a number of hours for normal pressure to return to all areas, particularly on higher ground or at the end of the network. Should any customers continue to have issues during the day, they can contact Irish Water at 1850 278 278.”
Irish Water continues to work at this time with our local authority partners, contractors and others to safeguard the health and well-being of staff and the public and to ensure the continuity of drinking water and wastewater services.
Updates will be available on the Supply and Service section of our website. The Irish Water customer care helpline is open 24/7 and customers can call us on 1850 278 278. Customers can also contact us on Twitter @IWCare with any queries.