Reservoir levels have dropped due to the increase in the demand for water during the current dry weather and high leakage due to the age of the water network

Irish Water wishes to advise customers in Knocktopher, Ballyhale, Floodhall and the surrounding areas that, due to the increase in the demand for water as a result of the current dry weather, reservoir levels have dropped in the area. In order to allow water levels to recover, it will be necessary to impose a restriction on the supply from 7pm tonight, 21 June until 6am tomorrow, 22 June 2018.

This action is being taken to ensure that the maximum quantity of raw water from the source is available to supply businesses, schools and homes during the day.

The water supply will be restored to customers as the network refills. It can take a number of hours for the water to return fully to customers on higher ground or at the end of the network once the water supply is turned back on. We expect that supply will return to customers between 6am and 9am as the water returns to the network.

Please conserve water

We are asking customers to conserve water for the foreseeable future. The current dry spell and high levels of leakage due to the age of the network are contributing to the reduced available supply of treated drinking water. In an effort to minimise potential interruptions, customers are being asked to conserve water by refraining from watering gardens, washing cars, using power hoses and minimising their use generally.

Every small effort to save water helps

Every small effort to save water will contribute to maintaining supplies and benefit your entire community by reducing the likelihood of water restrictions.
Irish Water and Kilkenny County council are actively working to fix leaks in the network and are looking at options to supplement the supply to the reservoirs over the coming weeks. However further restrictions may be necessary over the coming days and weeks in order to manage water levels in the network and ensure a water supply is maintained during high demand times.

Report a leak

To help conserve water, please report any leaks you see on the public network and repair any private side leaks in your homes and businesses to help restore water levels in the network. Customers can report any public side leaks online via our Report a Leak webform  by calling our customer care helpline 24/7 on 1850 278 278.

For more water saving tips, visit our Be Water Smart page.


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