3 January 2018 Go back to News
Power outage at Kiltimagh Water Treatment Plant
Temporary generator in place
A power outage, due to storm Eleanor, has impacted the water treatment plant in Kiltimagh resulting in a loss of water supply for customers. Crews from Irish Water and Mayo County Council are onsite and have connected up a temporary generator at the plant until the mains power supply is restored by the ESB. This will bring the Water Treatment Plant back into operation, it will however be a number of hours before treated water will be back in the system. Power to pumping stations in outlining areas will continue to be affected and water to these areas will continue to be interrupted until full power is restored to by the ESB.
Water tanker available at Supervalu carpark
In order to provide an alternative water supply a water tanker is in place in the Supervalu carpark in Kiltimagh and will remain in place until the water supply is restored. Customers are reminded to use their own containers when taking water from the tankers and to boil water before consumption as a precautionary measure.
Once power is restored it will take a number of hours for the water supply to be restored to customers and for the reservoir to refill.
Customers will be kept up to date on the service and supply section and on Twitter @IWCare. Our customer care helpline is open 24/7 on 1850 278 278 and you can find out more information by quoting the unique reference MAY016993.
We thank customers for their patience while we work with the ESB to restore the electricity supply at the water treatment plant and with Mayo County Council to restore the water supply for impacted customers.