Water supply in Newbridge and Athy continues to meet regulatory standards

04 May 2023

Uisce Éireann wishes to advise that it is aware of a small number of contacts to our customer care centre regarding homes, mainly in the areas of Newbridge and Athy in Kildare, where slight taste and odour issues are being reported.

Uisce Éireann is treating this matter with the utmost priority. While plant, network. and water supply monitoring and sampling are ongoing, sampling will now be intensified in the affected areas to gain a greater understanding and further protect public health, ensuring that the water continues to be compliant with drinking water regulations and is safe to drink.

Kevin Love, Regional Asset Operations Lead at Uisce Éireann said, “We are currently investigating the source of the intermittent taste and odour issues mainly in the Newbridge and Athy area and continue to test the water to determine the root cause.”

Kevin added, “Protecting public health is a top priority for Uisce Éireann and we would like to advise customers that the water supply to customers in Kildare is compliant with regulatory standards and is safe to drink.”

The Uisce Éireann customer care helpline is open 24/7 on 1800 278 278 and customers can also contact us on Twitter with any queries or concerns.

For real time updates, please visit the Supply and Service Updates section of our website. 

Customers experiencing taste or odour issues can find out more information by visiting the Unusual taste or smell section of our website.

Uisce Éireann is responsible for delivering public drinking water and wastewater services for the people of Ireland. We are committed to enabling communities to thrive by continuously upgrading and developing critical infrastructure to support sustainable growth and development, providing safe drinking water, and enhancing the environment.