Following extreme weather conditions and increased demand, customers asked to conserve water to help secure drinking water for local communities

Irish Water, in partnership with the 4 Dublin Local Authorities, is working hard to restore full supply and minimise the risk to customers across Dublin and surrounding areas.

Despite having our water treatment plants working at maximum output, reservoirs were significantly depleted due to unprecedented demand during the recent extreme weather conditions. There is not enough water in reservoirs to meet such high demand and reservoir levels continue to drop. Therefore, in order to protect homes and businesses across Dublin and avoid widespread outages, it was necessary to impose water restrictions. This was not a decision that was taken lightly but was essential in order to allow our reservoirs to refill and ensure the city continued to function.

Vulnerable customers

Hospitals on the network have been prioritised and water has been diverted to them. Vulnerable customers are being contacted to offer advice and support. To register for priority or special services, please complete our vulnerable customer registration form

Together with the 4 Dublin Local Authorities, we are working hard to move water around the network and protect our supply. We are aware that some people were without water entirely and we are reviewing the situation with water engineers across the Dublin Councils today to see how we can minimise this impact.

Irish Water and Dublin Local Authorities apologise to customers

Irish Water working in partnership with the 4 Dublin Local Authorities would like to apologise to customers for the inconvenience this is causing and are grateful for your co-operation in conserving water at this critical time.

Please report any leaks on public property to Irish Water on 1850 278 278.

We are asking people to conserve water by taking some simple actions:

  • Take shorter showers e.g. 4 minutes or less as an average shower uses 10 litres of water per minute
  • Turn off your taps when brushing your teeth as a running tap can use up to six litres of water per minute
  • Keep a jug of water in the fridge as waiting for a tap to run cold water to drink can waste more than 10 litres of water in a day
  • Reduce the use of water using devices such as dishwashers and washing machines, only using when full

Some customers may experience water quality or supply issues when water has been restored following an outage. Check out our helpful tips on what to do.


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