Update 5pm Monday 10 August 2020 - Water supply due to return over the course of the evening

Works to restore water supply to customers in Rosmadda, Westbury, Corbally and surrounding areas are progressing well and we expect to restore supply to customers over the course of the evening.

After and outage

When the repair is completed it may take a number of hours for normal supply to return to some customers at the ends of the network. There may also be some temporary discolouration of water and occasionally issues such as internal airlocks may arise following a prolonged outage. There are helpful tips on what to do following an outage, including clearing airlocks on our Supply Issues section.

Update Monday 10 August 2020 - Works to restore supply following burst water main

Irish Water is working in partnership with Clare County Council to carry out repairs to a burst watermain impacting customers in Rosmadda, Westbury, Corbally and surrounding areas. 

Contractors are on site carrying out repairs and it is expected that water will be restored by tonight. Further updates will be provided during the course of the day. Traffic management will be in place while these works are being carried out. 

In the meantime, additional water supplies are being provided to support residents in Rosmadda, Westbury, Corbally and surrounding areas. Tankers of water will remain in place until water is restored in the following locations: 

  • The Help Centre, Westbury
  • The Church, Westbury 

Any vulnerable customers who have concerns can contact our customer care team on 1850 278 278.

Reminder to use your own containers

Customers are reminded to use their own containers when taking water from the tankers and to boil water before consumption as a precautionary measure. Water is safe to use for handwashing and personal hygiene and customers should continue to follow public health advice on handwashing at this time. It is important to continue to follow the HSE guidance on social distancing when collecting water. 

Irish Water and Clare County Council understands the inconvenience caused when emergency work occurs and thanks customers for their patience while we complete these essential repairs and restore normal supply to impacted customers. Irish Water and Clare County Council regret any inconvenience caused. Irish Water is working at this time, with our local authority partners, contractors and others to safeguard the health and well-being of staff and the public and to ensure the continuity of drinking water and wastewater services.

More information

The latest updates on these works will be available on the Supply and Service section. The Irish Water customer care helpline is open 24/7 and customers can call us on 1850 278 278. Customers can also contact us on Twitter @IWCare with any queries. 

Update Sunday 9 August 2020

Update Sunday 9 August 2020

Working in partnership with Clare County Council on emergency repairs

Irish Water is working in partnership with Clare County Council to carry out emergency repairs to a burst watermain impacting customers in Rosmadda, Westbury, Corbally and surrounding areas. While works are ongoing customers in these locations will experience water outages today, Sunday 9 August, until midnight tonight. It may take 2-3 hours for normal water supply to return to all customers following the repair. 

Water tankers

Additional water supplies are being supplied to support residents in Rosmadda, Westbury, Corbally and surrounding areas. Tankers of water are being mobilised and will be in the following locations by 4:00pm today;

  • The Help Centre, Westbury
  • The Church, Westbury 

Any vulnerable customers who have concerns can contact our customer care team on 1850 278 278.

Please note

Customers are reminded to use their own containers when taking water from the tankers and to boil water before consumption as a precautionary measure. Water is safe to use for handwashing and personal hygiene and customers should continue to follow public health advice on handwashing at this time. It is important to continue to follow the HSE guidance on social distancing when collecting water.

Irish Water and Clare County Council understands the inconvenience caused when emergency work occurs and thanks customers for their patience while we complete these essential repairs and restore normal supply to impacted customers. Irish Water and Clare County Council regret any inconvenience caused.

Irish Water is working at this time, with our local authority partners, contractors and others to safeguard the health and well-being of staff and the public and to ensure the continuity of drinking water and wastewater services.

Updates

The latest updates on these works will be available on our supply and service section. The Irish Water customer care helpline is open 24/7 and customers can call us on 1850 278 278. Customers can also contact us on Twitter @IWCare with any queries.

Clare

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