Customers across Co. Laois are being asked to conserve water

Customers in Moyo Doonane, Wolfhill and the Swan are impacted by a water outage today as the reservoir supplying the areas is empty. There was no access to the reservoir until today due to the volume of snow in the area. The water restriction that was planned last night did not take place. The reservoir was empty this morning and was shut off to allow the water level in the reservoir rise. Customers may have experienced a loss of water since mid-morning today. Restrictions are necessary so that the current, increased water demand in these areas far exceeds the capacity of the water treatment plant. Restrictions will be necessary until the water demand is reduced.

Irish Water, working with Laois County Council, plan to restore the water supply to all customers by 6am tomorrow morning.

Please check for leakage

When the water supply returns, all customers are asked to continue to conserve water to avoid reservoirs emptying and affecting water pressure to homes and businesses. We are also asking all customers to examine their own internal plumbing to ensure that they have no leaks, and if found to have them repaired as soon as possible. Please examine drinking troughs to make sure that they are not overflowing or exposed pipe work has burst.

Customers throughout the county are urged to conserve water by not running taps unnecessarily, taking showers instead of baths and to refrain from using dishwashers and washing machines.

Irish Water working in partnership with Laois County Council would like to apologise to customers for the inconvenience this is causing.

Do you have a frozen or burst pipe?

For information on dealing with frozen or burst pipes, visit our dedicated support page.

Once further information is available we will issue another update. Updates will also be posted to our Supply and Service section. Customers can contact our customer care helpline, open 24/7, on 1850 278 278 or on Twitter @IWCare.


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