How to clear an internal airlock

Update : 12 noon 14 June

Customers should now be receiving a normal water supply to their properties. If a customer is not receiving a water supply they are advised to check their internal plumbing for airlocks. More information on airlocks and other similar issues is available on our website at Supply Issues Following an Outage.
 
Customers in the areas affected are asked to conserve water in their homes and business while repairs to the burst pipe continue. Further information on conservation measures is available on our Conservation section. 
 
We are continueing to work with our contractors to work to repair the burst pipe in difficult conditions. Repairs are complex due to ground conditions and the condition of the old cast iron mains pipe. Irish Water will continue to update the public as repairs continue. 

Affected areas

The area affected by the burst are houses and businesses on the Leitrim Road, Shannon Grove, The Paddocks, Tir na Sí, Cluain Ard, Cluain Sí, Páirc Meala, Gort Aoibhin, Cluain Óir, Cnóc Beag, Maigh Glas, Ros Airgid, and Bothair Saileach. 
 
An alternative water supply remains in place in the following locations:
  • Elevated area of Shannon Grove
  • Elevated area of Cluain Ard
  • St Mary’s graveyard (as yesterday)
As a precautionary measure people using water from the alternative supplies are advised to boil water before consumption.
 
Irish Water understands the inconvenience when a burst occurs and thanks customers for their patience while we work to repair the burst and restore a full supply to impacted customers. A traffic management system will be in place for the duration of the works.

Updates 

Our customer care helpline is open 24/7 on 1850 278 278 and customers can also contact us on Twitter at IWCare with any queries. While it is not envisaged, should further outages occur, details will be posted on our supply and services section section. 

Update : 6pm 13 June

Irish Water can confirm that most of the homes and businesses affected by the water outage caused by a burst pipe in Carrick on Shannon have a temporary water supply returned.
 
A small number of houses in high lying areas are still without a supply, however, Irish Water, working in partnership with Leitrim County Council expect that those properties will receive a temporary supply by tomorrow morning. Customers receiving this temporary supply may experience intermittent outages and lower than normal pressures while repairs continue.
 
Customers in the areas affected are asked to conserve water in their homes and business while repairs to the burst pipe continue. For more information, Please visit our Conservation section. 
 
Irish Water and its contractors are continuing to work to repair the burst pipe in difficult conditions. Repairs are complex due to ground conditions and the condition of the old cast iron mains pipe. Irish Water will continue to update the public as repairs continue.
Customers are advised to check their internal plumbing for airlocks. For more information, visit our section on Supply Issues Following an Outage

Affected areas

The area affected by the burst are houses and businesses on the Leitrim Road, Shannon Grove, The Paddocks, Tir na Sí, Cluain Ard, Cluain Sí, Páirc Meala, Gort Aoibhin, Cluain Óir, Cnóc Beag, Maigh Glas, Ros Airgid, and Bothair Saileach. 
 
An alternative water supply remains in place in the following locations:
  • Elevated area of Shannon Grove
  • Elevated area of Cluain Ard
  • St Mary’s graveyard (as yesterday)
 
As a precautionary measure people using water from the alternative supplies are advised to boil water before consumption.
 
Irish Water understands the inconvenience when a burst occurs and thanks customers for their patience while we work to repair the burst and restore a full supply to impacted customers. A traffic management system will be in place for the duration of the works.
 
Our customer care helpline is open 24/7 on 1850 278 278 and customers can also contact us on Twitter at IWCare with any queries. Updates will continue to be provided on our supply and services section section. 

Leitrim

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