Working to provide temporary supplies to the community affected

Serious damage was caused to equipment at Freemount water treatment plant in a fire that occurred at an electrical panel at the facility on Sunday last, August 11th. Irish Water and Cork County Council, together with specialist contractors, are working around the clock to restore normal production at the plant and to provide temporary supplies to the community affected.

Allow Regional Water Supply Scheme serves population of 3,500

The Allow Regional Water Supply Scheme serves a population of 3,500 from 7 distribution reservoirs and an extensive network of 150km of pipeline. The villages of Freemount, Dromina, Liscarroll and Milford are normally supplied by the scheme as well as large surrounding rural areas.

8 tankers transporting water to fill reservoirs and pipelines

Within two hours of the fire occurring on Sunday afternoon, efforts commenced to immediately transport water into the area and to assess the extent of works involved to safely restore normal production at the plant. Connections to the adjoining Charleville Water Supply Scheme have been opened which has facilitated continuous water supply to parts of the Dromina area. A total of 8 tankers are currently transporting water to fill reservoirs and pipelines. This approach maximises the ability to provide continuous or intermittent supply to most of the area affected, however there will be properties on high ground and at the extremities of the network without water for an extended period. 

Temporary water stations will be available for use at the following locations:

  • Freemount Community Centre
  • Kerry Agribusiness, Freemount
  • Saint Peter and Paul’s Church, Dromina
  • Milford National School, Kilbolane, Milford
  • Liscarroll National School
  • Saint Brigid’s Cemetery (R522 – Buttevant to Liscarroll Road)

We make every effort to ensure that the alternative drinking water supply provided, including the tanker / bowser, and dispensing tap, are adequately disinfected. However as it is not practical to provide sterilised containers for the public to transport drinking water from the tanker to their homes, we cannot guarantee that any containers used by the public do not negatively impact or contaminate the drinking water. Therefore, as a precautionary measure, it is recommended that any members of the public who obtain water from a tanker or bowser boil the water before use.

Neil Smyth, Operations Lead

“We’ve been in emergency mode since the fire occurred on Sunday afternoon in Freemount and rapid progress has been made to deal with the damage caused to the plant. A temporary power source and electrical components have been installed and it is hoped that the testing of all the equipment at the plant will be completed tomorrow so that we can begin to start safely introducing water into the system."

“In the meantime, huge efforts are underway to provide temporary supply by tanker to as many properties as possible. Because of the size of the scheme and the extent of the network, it will take a number of days for the system to fill and for connections at high elevation and at the ends of the lines to be restored. We acknowledge the significant inconvenience this brings and we wish to thank the community for their patience while these emergency works are progressed.”

Customers should check our website for updates and contact our call centre on 1850 278 278 if they have any concerns, particularly vulnerable customers who Irish Water are re-engaging with directly today. Further updates to follow as the works to restore normal supply continue. We are committed to safeguarding our water for your future. Further information can be found on our Supply and Service Updates page.


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