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Repairs completed on burst impacting customers in Drogheda Town and surrounding areas

06 April 2022

Uisce Éireann working in partnership with Louth County Council have successfully repaired a burst in a water main supplying homes and businesses north of Drogheda town and surrounding areas. Dedicated water services crews worked throughout the evening and the repair was completed by 10pm.

Water refilled the network overnight and normal supply has now restored to most customers. Some customers in Ballymakenny Road and those located on higher ground and extremities of the network may continue to experience temporary low pressure and outages as water refills those parts of the network.

Michael Cunniffe, Uisce Éireann, commented: “The repairs were conducted as quickly and efficiently as possible to minimise disruption to the area and restore water for all customers. We understand the inconvenience unplanned disruptions can have on customers and we appreciate your patience as we worked to repair the burst and return the water supply to homes and businesses as quickly as possible.

Vulnerable customers who have registered with Uisce Éireann receive direct communications from us for planned and unplanned outages lasting more than four hours.

The Uisce Éireann customer care helpline is open 24/7 on 1800 278 278 and customers can also contact us on Twitter @IWCare with any queries. For updates please visit the Supply and Service Updates section of our website.

Uisce Éireann is responsible for the delivery of all public water and wastewater services in Ireland. We are committed to continuously upgrading and developing critical infrastructure to support the growth needed in housing and across our economy, while protecting the environment and safeguarding water supplies.

Previous Updates

Uisce Éireann, working in partnership with Louth County Council, is progressing repairs following a burst on a main impacting homes and businesses north of Drogheda town and surrounding areas.

Repairs are continuing this evening and crews have reconfigured the network in order to maintain supply to as many areas as possible. Repairs are expected to be completed by 10pm tonight but customers in Patrick Street, Sandyford, Ballymakenny Road, Rathmullan Road, Laurences Park, Moneymore, Highlands and Trinity Street may continue to experience temporary outages. Pearse Park may continue to experience temporary outages until 7pm. Typically, it takes two to three hours following repairs for normal supply to restore to all customers affected by an unplanned outage. 

To ensure the safety of the public and crews carrying out the repairs to the burst, traffic management is in place and clearly signposted.

Michael Cunniffe, Uisce Éireann, commented: “The repairs are being conducted as quickly and efficiently as possible to minimise disruption to the area and restore water for all customers. We understand the inconvenience bursts can have on customers and we appreciate your patience as we work to return the water supply to homes and businesses as quickly as possible.”

Vulnerable customers who have registered with Uisce Éireann receive direct communications from us for planned and unplanned outages lasting more than four hours.

The Uisce Éireann customer care helpline is open 24/7 on 1800 278 278 and customers can also contact us on Twitter @IWCare with any queries. For updates please visit the Water Supply Updates section of the Uisce Éireann website.

Uisce Éireann is responsible for the delivery of all public water and wastewater services in Ireland. We are committed to continuously upgrading and developing critical infrastructure to support the growth needed in housing and across our economy, while protecting the environment and safeguarding water supplies.