Water tankers will remain in place until full service is restored

Update 11:00pm Sunday, 3 September 2017 - Repairs are ongoing to a pump that failed at the Listowel Regional Water Treatment Plant. Due to the pump failure customers are without water in Listowel, Tarbet, Moyvane, Knockanure, Lisselton, Finuge, Lixnaw and surrounding areas. Irish Water and Kerry County Council are working to ensure the pump is repaired as soon as possible.

During Sunday, one of the failed pumps was rebuilt by EPS Group who are pumping specialists based in Mallow, incorporating a number of spare parts sourced and modified to suit the pump unit. This was been brought to site this evening and installation work is now underway, with the specialist team working with the County Council operations crews, and with Engineers from Irish Water and  Kerry County Council in attendance. 

Exact timing on restoration of a full supply depends on progress of repair work and a further update will be provided as soon as it is available.  In the meantime emergency water supplies will continue to be provided in the affected areas. Irish Water and Kerry County Council thank the Civil Defence for all their assistance as they continue to distribute bottled water to vulnerable customers and assist with the distribution of information leaflets to homes and businesses.

Alternative water supplies have also been diverted to the local hospital, nursing homes and where possible to other businesses in the area

Water tankers will continue to available on Monday, 4 September at the following locations until full service is restored to customers. 

  • Listowel – The Square and car park at Kerry County Council offices
  • Lisselton – Car Park at Lisselton Cross
  • Lixnaw – Church Car Park
  • Knockanure – Church Car Park
  • Finuge – Car Park at GAA Grounds
  • Moyvane – Church Car Park

Customers who currently have a supply are asked to continue to conserve their supply. Our customer care helpline is open 24/7 and we would encourage any vulnerable customers who are not registered with us to contact us on 1850 278 278 for further information.

Details on the locations will be available on this website, on Twitter @IWCare and on the Kerry County Council social media accounts.

Irish Water urges people to check in on neighbours and family, particularly the elderly at this time.

Irish Water and Kerry County Council apologises to customers for the inconvenience caused and thanks them for their patience while crews work to repair the pump.  Customers can contact our customer care helpline 24/7 on 1850 278 278 or visit our service and supply section for further updates. Irish Water and Kerry County Council thanks the Civil Defence for their help in distributing water and manning water tanker stations throughout the water outage.


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