Do Not Drink Notice has been put in place as a precautionary measure

Following advice from the Health Service Executive, a Do Not Drink notice which has been in place for the Rathkeale Public Water Supply is now being extended to include Knockaderry.

The Do Not Drink Notice has been put in place as a precautionary measure following an increase in turbidity in the raw water source in the area. It will remain in place until further notice.

Notice is now extended to Knockaderry

The notice is being extended to include Knockaderry because Knockaderry is normally supplied from the Rathkeale supply. However, when this issue with the Rathkeale supply was discovered, the Knockaderry area was switched to a supply from Newcastle West. Unfortunately, the Newcastle West supply is not coping with the extra demand from Knockaderry and the supply has to be switched back to the Rathkeale supply.

Our drinking water compliance and operational experts are working with colleagues in the Limerick City and County Council to resolve this situation as soon as possible. 

Carrying out sampling and sharing results with HSE

We are carrying out sampling in the area and will share the results of this testing with the HSE. In addition, crews are carrying out drilling work to identify possible new water sources. Customers will notice some reduction in water pressure over the coming days and particularly at night as we carry out work to address this issue.

In the meantime, the water should NOT be used for:

  • Drinking.
  • Preparing Drinks made with water.
  • Preparation of salads and similar foods, which are not cooked prior to eating
  • Brushing of teeth and/or gargling.
  • Making of ice. However, ensure you first discard all existing ice cubes in fridges and freezers and filtered water in fridges.
  • In particular pregnant women should not drink this water.

The areas affected include Rathkeale town and surrounding areas and Knockaderry.

Tanker water will be available at the Square

A tanker of water will be available at the Square, Rathkeale and in Knockaderry village. If elderly or vulnerable customers have particular requirements for water they can contact 1850 278 278.

Ian O’Mahony, Irish Water Operations Lead for Limerick said: “The Do Not Drink notice has been extended to Knockaderry as a precautionary measure to protect customers in the area. We acknowledge that this will cause inconvenience for people living in the area and would like to assure our customers that we will continue to work closely with Limerick City and County Council and the HSE to monitor the supply and lift the notice as quickly as it is safe to do so.”

Turbidity is a measure of the cloudiness of water. Certain water supplies can be prone to increased levels of turbidity after heavy rain, or because algae has grown in the water source or because material such as sediment in the water mains has been disrupted

More Information

For more information, please visit Supply and Service Updates or by calling our 24-hour customer care line at 1850 278 278.


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