Power restored and water supply returning to normal in Cashel, Tipperary

12 August 2022

Update 12 August 2022 - 4:30pm

Power restored and water supply returning to normal

Normal water supply will begin to return to normal this afternoon, with those on higher ground or on the extremities of the network taking longer. Customers are also asked to be mindful of their water usage and to conserve water around their homes and businesses as the dry period continues, and demand increases once supply is restored fully.

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Irish Water, working in partnership with Tipperary County Council wishes to advise that some customers served by the Springmount Golden Water Treatment Plant may experience loss of supply or low pressure today as production has been affected by a power supply failure. The reservoir level is also quite low, however crews are on site and are working to resolve the power fault as soon as possible. It is estimated that between 5,000-10,000 customers may be affected. Once the electricity supply returns and the water treatment plant begins production again, it will take a number of hours for the reservoir levels to return and normal water supply to reach optimal levels. 

Irish Water understands that unplanned outages are inconvenient and frustrating, but the utility is working as quickly and as safely as possible with our partners in Tipperary County Council in order to restore water supply as soon as possible.

The Irish Water customer care helpline is open 24/7 on 1800 278 278 and customers can also contact us on Twitter @IWCare with any queries. For updates, please visit the Supply and Service Updates section of the Irish Water website. Irish Water and Wexford County Council regret any inconvenience caused.

Irish Water is responsible for the delivery of all public water and wastewater services in Ireland. We are committed to continuously upgrading and developing critical infrastructure to support the growth needed in housing and across our economy, while protecting the environment and safeguarding water supplies.

Customers are also asked to be mindful of their water usage once supply returns and to conserve water around their homes and businesses as the dry period continues, and demand increases.