Possible water discoloration in Limerick City

23 September 2022

Information below is relevant until further updates are provided here or on our Supply and Service Updates section.

Irish Water and Limerick City and County Council wish to advise customers in Limerick City and environs, that preparation works for scheduled reservoir cleaning at Newcastle Reservoir may lead to a discoloration in their water supply, for a period of time. 

Works are scheduled for Monday, 26 September 2022 and may take up to 48 hours for any discoloration to clear across the network. Irish Water and Limerick City & County Council recommend running the kitchen tap for a few minutes to see if the water returns to a clear colour. If the water does not run clear, contact Irish Water Customer Care Team 24/7 on 1800 278 278 and it will be investigated. Do not drink discoloured water.

Duane O’Brien, Operational Lead with Irish Water, said, “As part of our maintenance programme, Irish Water and Limerick City and County Council will be progressing works to allow for upcoming scheduled cleaning of the main reservoirs serving Limerick city and environs.

Whilst this may result in water discoloration for a 48-hour period, it is to facilitate necessary works to ensure a clean and safer water supply for our customers. 

"Irish Water understands the inconvenience when a planned outage occurs and thanks customers for their patience while we complete these essential works.

For further information please visit our Supply and Service Updates section. The Irish Water customer care helpline is open 24/7 and customers can call us on 1800 278 278 and contact us on Twitter @IWCare.

Irish Water is responsible for the delivery of all public water and wastewater services in Ireland. We are committed to continuously upgrading and developing critical infrastructure to support the growth needed in housing and across our economy, while protecting the environment and safeguarding water supplies.