Read what to do.

Overnight restriction necessary for customers in Ratoath, Kilbride, Ashbourne and Trim to help reservoir levels recover

31 May 2023

Information below is relevant until further updates are provided here or on our Supply and Service Updates section.

The restrictions are necessary to ensure a daytime water supply is available for homes and businesses

Uisce Éireann, working in partnership with Meath County Council, advises customers in Trim, Ratoath, Kilbride, Ashbourne and surrounding areas that essential night-time water restrictions are required from tonight to help reservoir levels recovers.

Customers in Ratoath, Kilbride, Ashbourne may experience lower than normal pressure from 9:30pm tonight until 5.30am tomorrow morning. Customers in Trim, Knightsbrook, Scurlockstown; Effernock, Carberstown, Blackfriary, Crowpark, Clonbun, Rathmolyon may experience lower than normal pressure from 10pm tonight until 6am tomorrow morning. It can take two to three hours following low pressure for normal supply to be fully restored to all areas as water refills the network. 

To continue to support those customers in Ashbourne who continue to experience supply distributions alternative water supplies are available from 9am to 8pm this evening in Tudor Grove (Green Area), Ashbourne Community Centre, Race Hill and St. Johns Wood Drive beside Shop “Spurga” and an additional supply is available in Ashbourne Industrial Estate. Customers are reminded to use their own containers when taking water from the tankers and to boil water before consumption as a precautionary measure as per HSE advice. 

Michael Cunniffe, Uisce Éireann, commented: “Uisce Éireann understands the inconvenience these restrictions may cause. The night-time restrictions are necessary to ensure a daytime water supply is available for homes and businesses and for other essential purposes. We would like to thank the local communities for their conservation efforts and we are starting to see a real improvement in reservoir levels.”

“We are appealing to customers to continue to conserve water, especially at this time, by not running taps needlessly, taking showers instead of baths and to postpone using dishwashers and washing machines where possible. Further information on water conservation is available on our website.” 

The Uisce Éireann customer care helpline is also open 24/7 on 1800 278 278 and customers can also contact us on Twitter @IWCare with any queries. Uisce Éireann regrets any inconvenience caused by this disruption. 

Vulnerable customers who have registered with Uisce Éireann receive direct communications from us for planned and unplanned outages lasting more than four hours.

Uisce Éireann understands the inconvenience when an unplanned outage occurs and thanks customers for their patience while we work to restore normal supply to impacted customers. The Uisce Éireann customer care helpline is open 24/7 on 1800 278 278 and customers can also contact us on Twitter @IWCare with any queries. For updates please visit the Water Supply Updates section of the Uisce Éireann website and input outage reference: MEA00063316.