Night-time water restrictions continue for Lettermacaward to maintain daytime supply
30 December 2022
Information below is relevant until further updates are provided here or on our Supply and Service Updates section.
The restrictions will be in place from 10pm each night until 8am the following morning until further notice
Uisce Éireann and Donegal County Council wish to remind customers on the Lettermacaward Public Water Supply that night-time restrictions are essential to maintain a daytime supply.
Following operational difficulties at the treatment plant and a noticeable increase in water usage on the network, the restrictions will be in place from 10pm each night until 8am the following morning until further notice. It can take two to three hours following restrictions for normal water supply to be fully restored to all areas, especially for customers on higher ground or at the end of the network.
Operations Lead with Uisce Éireann, Seamus O’Brien, explained the restrictions are necessary to allow reservoir levels recover and ensure homes and businesses have a normal daytime supply. He appealed to the public to continue their efforts to conserve water and check for leaks.
“Uisce Éireann understands the inconvenience these restrictions may cause. The cold spell earlier this month increased the number of frozen water pipes and bursts causing increased demand on water supplies across the region. I’m appealing to customers to check for bursts and overflowing troughs on their own properties and turning these off where they are found. We are also asking customers to check unoccupied and empty premises.”
Customers can report leaks on the public network or by calling our customer team on 1800 278 278.
During the daytime hours, Uisce Éireann is also appealing to customers to conserve water by not running taps needlessly, taking showers instead of baths and reducing the use of dishwashers and washing machines where possible. View information on water conservation.
The Uisce Éireann customer care helpline is open 24/7 on 1800 278 278 and customers can also contact us on Twitter @IWCare with any queries. For updates on local water supply issues, please visit the Water Supply Updates section.
Previous Updates
Uisce Éireann and Donegal County Council wish to advise customers on the Lettermacaward Public Water Supply that nighttime restrictions are essential to maintain a daytime supply.
Following operational difficulties at the treatment plant and a noticeable increase in water usage on the network, the restrictions will be in place from 8pm each night until 7am the following morning from tonight, Thursday, 29 December until further notice. It can take two to three hours following restrictions for normal water supply to be fully restored to all areas, especially for customers on higher ground or at the end of the network.
Operations Lead with Uisce Éireann, Seamus O’Brien, explained the restrictions are necessary to allow reservoir levels recover and ensure homes and businesses have a normal daytime supply. He appealed to the public to continue their efforts to conserve water and check for leaks.
“Uisce Éireann understands the inconvenience these restrictions may cause. The cold spell earlier this month increased the number of frozen water pipes and bursts causing increased demand on water supplies across the region. I’m appealing to customers to check for bursts and overflowing troughs on their own properties and turning these off where they are found. We are also asking customers to check unoccupied and empty premises.”
Customers can report leaks on the public network or by calling our customer team on 1800 278 278.
During the daytime hours, Uisce Éireann is also appealing to customers to conserve water by not running taps needlessly, taking showers instead of baths and reducing the use of dishwashers and washing machines where possible. View information on water conservation.
The Uisce Éireann customer care helpline is open 24/7 on 1800 278 278 and customers can also contact us on Twitter @IWCare with any queries. For updates on local water supply issues, please visit the Water Supply Updates section.