Update 8pm

Irish Water, working in partnership with Galway City Council has repaired a significant burst to a watermain on the Letteragh Road and restored the water supply to impacted homes and businesses in in Barna, Moycullen, Knocknacarra (north of Western Distributor Road) and surrounding areas.

The complex repair works are now complete and water will begin to be restored. Full water supply may take 1-2 hours to return as water refills the network but it is important to continue to follow the HSE guidance on hand-washing.

While water supply to homes and businesses is returning to normal we are asking customers to conserve water where possible. As handwashing remains a priority, simple water conservation efforts can have a big impact on reducing demand on this supply. Turning off the tap while brushing your teeth and shaving can save up to 6 litres of water per minute. Taking a shower instead of a bath or using a watering can rather than a hose when gardening can also make a big difference in water use. For more tips on how to conserve water in your home, visit www.water.ie/conservation

There is also a possibility that some customers may have airlocks in their internal plumbing. For advice on how to deal with airlocks please visit our How to check for and clear internal airlocks page.

Irish Water and Galway City Council acknowledge the inconvenience caused to customers by this unplanned outage and thank customers in the areas affected for their understanding and patience while repairs were carried out. Our customer care helpline is open 24/7 on 1850 278 278 and customers can also contact us on Twitter @IWCare with any queries. For updates please see our water supply and services section.

9am

Irish Water is working with Galway City Council to carry out urgent repairs to restore water supply following a burst watermain on the Letteragh Road. Crews are working to repair the burst watermain as quickly and as safely as possible.

Customers in Barna, Moycullen, Knocknacarra (north of Western Distributor Road) and surrounding areas will experience low water pressure and water outages today, Friday 1 January, while the repairs are underway. Once the repairs are successfully completed, normal water supply will begin to be restored. Full water supply may take 1-2 hours to return as water refills the network but it is important to continue to follow the HSE guidance on hand-washing.

Irish Water is encouraging customers to conserve water while these essential repairs are underway. There are ways to conserve water that will not impact on hygiene or handwashing. Simple water conservation efforts can have a big impact on reducing demand on the supply such as not running taps needlessly, taking showers instead of baths and to postpone using dishwashers and washing machines where possible.

Irish Water is working at this time, with our Local Authority partners, contractors and others to safeguard the health and well-being of both staff and the public and to ensure the continuity of critical drinking water and wastewater services.

Irish Water understands the inconvenience when a burst occurs and thanks customers for their patience while we work to repair the burst and restore normal supply to impacted customers. Irish Water and Galway City Council regrets any inconvenience caused. Our customer care helpline is open 24/7 on 1850 278 278 and customers can also contact us on Twitter @IWCare with any queries. For updates please see our water supply and services section.

Galway

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