Impacts include loss of power to treatment plants and pumping stations

The Irish Water Crisis Management Team was mobilised over the weekend and has overseen the impact of the storm on water and wastewater centres from the National Operations Centre in Dublin along with the operations teams in each of the three regions.

The principal impacts were loss of power to treatment plants and pumping stations, pipeline bursts which couldn’t be repaired until conditions were safe for crews and direct damage to facilities. Irish Water is currently working with the ESB and local authorities to restore water and secure supply for customers around the country.

At the moment Irish Water estimate that there are:

  • 69,000 customers with no supply (down from 109,000 at the peak)
  • Where customers were reliant on water storage this number has decreased by 260,000 to just over 100,000 and their full supply has been restored.
  • Counties worst affected by the outages are Cork and Waterford

During the night, ESB Networks has been working on several of these schemes and we are confident that these numbers will be significantly reduced in the coming hours. In many other schemes, generators are maintaining power supply pending full restoration of mains service.

To meet the demands of those plants without power, working with the local authorities, Irish Water put 16 generators in place at drinking water plants. This has restored supplies to 78,000 people in the most impacted areas of the south of the country.

We have a further 23 generators on route to assist in restoring supplies to 64,000 customers in the most impacted areas, particularly in the south.

We are currently co-ordinating up to 30 water tankers to the affected areas and are working with local authorities to ensure we have more if we need them.

Across the country we also have a number of wastewater treatment plants, and a significant number of sewage pumping stations, where power failure is resulting in discharge of untreated or partially treated wastewater to receiving waters.  As with drinking water, the number of installations affected are being reduced as power supplies are restored.  We currently estimate that approximately 30 wastewater treatment plants are without power nationally. Our focus now is to get these plants fully operational as soon as possible.

The Irish Water Crisis management team will be maintained in place until these issues are fully addressed. Our focus today is on working with ESB Networks to prioritise schemes for power restoration and looking at options for supplies which may continue to be affected. This includes deploying generators where this is practical and making emergency tankered supplies available where necessary. We will be providing information to communities affected and contacting vulnerable customers who need support.

Irish Water would like to thank ESB Networks for their assistance during the storm and, where possible, prioritising the restoration of power supplies to the water and wastewater treatment plants.

Irish Water is grateful for the commitment of its staff and those of the local authorities who are working to address the issues arising from the storm as quickly as possible. We are also grateful for the patience and forbearance of our customers during this event.

Regional Updates

In Cavan the Kingscourt Water Treatment Plant suffered a power outage. Irish Water, working in partnership with Cavan County Council, had contingency plans in place in the lead up to the storm and there was sufficient water storage in the reservoir to ensure a continuation of supply for customers. Veolia who operate the treatment for Irish Water attended the plant and rectified the fault at 8.30pm on Monday night.

Irish Water is working with Cork County Council to restore all affected supplies as quickly as possible. Where it is going to take longer to get power back, generators are being brought in to supply power to treatment plants and tankers will be deployed over the course of the day in affected areas.

In the meantime we would ask that customers who have a water supply would conserve their water.

 

In Donegal, Irish Water, working in partnership with Donegal County Council, had contingency plans in place in the lead up to the storm and can confirm that there were no issues with our water and waste water services as a result of the storm.

Galway was the worst affected area in the North West region.

All of the problems encountered were due to power outages and most have been rectified over night.

Locally the Galway Incident Management Team met throughout the day yesterday to assess the issues and ensure schemes were prioritised for restoration of power.

Thirteen schemes in total were affected by Storm Ophelia in Co Galway.

In Woodford electricity power has returned and the water plant is back in production.

In Glenamaddy there is no power. A generator has been mobilised to the water treatment plant and production has resumed. However a booster pump at the reservoir is not operating which is leading to some customers experiencing low pressure. Reserves are dwindling and customers are asked to conserve water as much as possible.

In Ballinasloe there is a specialist contractor on site working to resolve the issue. The plant is back in production and water levels are being restored in the reservoirs. Further works are required at the plant but these should not affect water production.

Portumna water treatment plant is back in full production since lunch time today.

Power outages caused issues at other plants and generators were used to supply the electricity supply until full supply was restored. These included Ballygar, Kilkerrin-Moylough, and Ahascragh. Full supply is restored to these areas.

The Williamstown plant continues to be powered by a generator.

Other schemes where outages were experienced but which didn’t need generators due to sufficient storage were Dunmore/Glenamaddy, Loughrea supplying Craughwell, Mountbellew and Mid Galway.

Yesterday (Monday) afternoon there were water outages in Gort due to a power outage at the treatment plant. This scheme was prioritised by the ESB and operations returned to normal late afternoon.

The Kinvara water supply, which was without power and at a critical level yesterday afternoon, was also prioritised by the ESB at the request of Irish Water yesterday.

Irish Water, working in partnership with Galway City and County Councils would like to thank the ESB for their hard work in restoring power to our treatment plants.

In County Laois, the power supply to the Arles Water Treatment Plant and the Coolenaugh Water Treatment Plant has been restored and all customers are reported to have their water supply restored.

There is a power outage at the Drim Water Treatment Plant which supplies water to Mountrath.  Irish Water through its agents Laois County Council have diverted water across the network to ensure that all customers in Mountrath have a water supply. 

Power has been restored at the Rosenallis Water Treatment Plant and the plant is back in production.  Customers continued to be supplied with water throughout the power outage as there was adequate water storage in the reservoir. 

Rathdowney is supplied from the Galmoy Public Water Supply Scheme in Kilkenny. The water levels in the reservoir are depleting. Irish Water is working to restore production at the plant as possible. We ask customers to conserve their water supply until the plant is back in full production.

In Leitrim the Carrick on Shannon Water Treatment Plant suffered a power outage. Irish Water, working in partnership with Leitrim County Council, had contingency plans in place in the lead up to the storm and there was sufficient water storage in the reservoir to ensure a continuation of supply for customers. Due to the hard work of ESB Networks locally the power outage was fixed by approximately 7pm on Monday night and the treatment plant returned to normal production.

In Limerick, a number of customers in the county, are continuing to experience water outages due to power cuts associated with Storm Ophelia. Affected areas include Hospital, Caherconlish, Doon, Oola, Castletown/Ballyagran, Athlacca, Pallasgreen, Kilteely, Anglesboro and Ballylanders.

Irish Water is working with Limerick City and County Council to restore these supplies as quickly as possible. Where it is going to take longer to get power back, generators are being brought in where possible and water tankers will be being deployed to assist affected communities. Tankers are currently on site in Ballylanders and Doon. 

While the water supplied from tankers is treated, customers are reminded to boil the water before consumption as a precautionary measure.
 
We would ask that customers who have a water supply would conserve their water.

 

In Mayo, during yesterday morning and prior to the storm reaching the county, there was a power outage in the Cong area which affected the waste water pumping station. The station was out of commission for a short while but was back on line within hours without any impact on customers.

Irish Water, working in partnership with Mayo County Council, had contingency plans in place in the lead up to the storm and can confirm that there were no issues with our water services as a result of the storm.

 

In Meath, there are a number of water treatment plants that have no power supply as a result of Storm Ophelia. The water supply to Kilcloon served from Dunboyne is disrupted due to a power outage affecting the booster pump station. The ESB are currently on site and are working to restore power as soon as possible. Once the power supply is restored the water supply is expected to return this evening.

The water supply to the Mulhussey/St Anne’s area is affected due to an ESB power outage affecting the booster pumps. Reservoirs levels are becoming depleted at present and the water supply to customers may be disrupted.  It is expected that the power outage will be repaired later today and the water supply will then be restored to customers.   

Power was restored at 2pm today to the water treatment plant supplying Moynalvey Manor. The water supply has been restored to customers.  

The power supply has been restored to the water treatment plant that supplies water to the Athboy, (including kildalkey & Rathcairn) and Ballivor water supply zones. Normal water supply should return to all areas by late afternoon.  Customers outside the town centre areas may experience a disruption to their water supply in the interim. 

The power supply to the Kilcarn and Lough Bane Water Treatment Plants were disrupted yesterday. The power supply is restored and there is no impact today to the water supply to customers today. 

In Monaghan the Clones Water Treatment Plant suffered a power outage due to Storm Ophelia. Irish Water, working in partnership with Monaghan County Council, had contingency plans in place in the lead up to the storm and there was sufficient water storage in the reservoir to ensure a continuation of supply for  customers.  Due to the hard work of ESB Networks locally the power outage was fixed by approximately 9pm on Monday night and the treatment plant returned to normal productio

In County Offaly, there is a power outage at the Glasshouse Water Treatment that supplies Brosna and parts of Shinrone. The water supply to 1,650 customers is affected.  We are liaising with the ESB to restore the power supply as soon as possible in order to restore the water supply for customers.

Separately 10 houses remain without water in Shinrone Village who are supplied from the Shinrone water treatment plant. The reservoir is currently refilling following an earlier disruption due to a power outage at the plant.  Water will be restored to these 10 customers once the reservoir level has been fully restored.  Similarly in Mountbolous 10 houses are estimated to be without water. As the reservoir level rises water will restore to all customers.

Approximately 300 customers in the Hillview housing estate in Rhode remain without water as the there is no power supply to the pressure boosting station. We are liaising with the ESB to restore the power supply as soon as is possible.

 

In Roscommon customers served from the Ballinlough-Loughglynn water supply are currently experiencing water outages. This is because the treatment plant was without an electricity supply but this was restored at approximately 2.45pm today (Tuesday).

It will take some time for the system to be fully charged and the reservoir to refill and all customers to have a water supply restored. This is anticipated to be in place at approximately 9pm tonight.

A water tanker, supplied by Mayo County Council, is available in Ballinlough village for customers who are experiencing outages. While there is a Boil Water Notice in place on this water supply, customers are advised that they must also boil water from the tanker. Customers must also use their own containers to take water from the tanker.

Customers may experience discolouration in their water and customers in higher areas may have a longer wait for the return of normal supply.

Vulnerable customers in the area are being updated by the Irish Water call centre.

Irish Water working in partnership with Roscommon County Council would like to thank the ESB for working to restore this electricity supply.

In Sligo, Irish Water, working in partnership with Sligo County Council, had contingency plans in place in the lead up to the storm and can confirm that there were no issues with our water and waste water services as a result of the storm.

In Waterford, a number of customers are continuing to experience water outages due to power cuts associated with Storm Ophelia. Affected areas include Tallow, Ardmore, Grange, Aglish, Clashmore and the Ballylaneen/Kill/Bonmahon area. A large number of other smaller supplies have also been affected throughout the county.

In addition, Boil Water Notices have been issued for the Knockalisheen, Modeligo, Carrowgarriff, Ballysaggart, Clashmore, Garravoone, Castlereagh and The Nire supplies as we cannot guarantee adequate disinfection due to a power outage. Irish Water, working with the HSE, will continue to monitor these supplies and work to restore them to compliance as quickly as possible. See our Boil Water Notice information page for more on BWNs and what you should do if you are issued with one.

In the meantime we would ask that customers who have a water supply would conserve their water as we work to restore a normal supply to all customers as quickly as possible. Tankers are currently being mobilised and a number of water supply locations will be set up in affected areas.

In Wexford, a number of customers in the county are continuing to experience water outages due to power cuts associated with Storm Ophelia. Areas affected at present include Bunclody, Kilmuckridge, Clonroche, Duncannon, Arthurstown, Ballyhack and Ballycullane village. 

Irish Water is working with Wexford County Council to restore these supplies as quickly as possible. Where it is going to take longer to get power back, generators are being brought in where we can and water tankers will be deployed to assist affected communities.

 

Carlow, Cavan, Clare, Cork, Donegal, Dublin, Galway, Kerry, Kildare, Kilkenny, Laois, Leitrim, Limerick, Longford, Louth, Mayo, Meath, Monaghan, Offaly, Roscommon, Sligo, Tipperary, Waterford, Westmeath, Wexford, Wicklow

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