9 December 2015 Go back to News
Irish Water dealing with 84 separate incidents at treatment plants as a result of Storm Desmond
Irish water has confirmed today that it has been able to maintain normal water supplies to the vast majority of its customers while dealing with 84 separate incidents affecting the operation of its water treatment plants due to the effects of Storm Desmond. Power cuts, flooding or a reduced ability to produce clean drinking water due to the quality of water coming into many plants are being managed and closely monitored on an ongoing basis by local authorities working on behalf of the national utility. Customers in areas affected by precautionary boil water notices issued as a result of the storm have been notified and tankered water is being supplied where supplies are affected.
In Donegal, Irish Water and Donegal County Council continue to implement their major incident plan following the flooding of the Bundoran Water Treatment Plant which is not operating. The utility has installed further flood defences and is working to bring the plant back into full service at the earliest opportunity. Water is being supplied to the area from Ballyshannon Water Supply Scheme and from neighbouring counties of Leitrim, Fermanagh (with the assistance of Northern Ireland Water) to reduce the overall number of customers without water. Tankered water supplies are being provided for essential use to customers in Bundoran still without water until normal supplies are restored. Where supplies are still available there are no restrictions but tankered water should be boiled before drinking.
In Galway, following advice from the HSE, a precautionary boil water notice has been put in place for customers supplied by the Ballinasloe Public Water Supply scheme. Water levels of the river Suck have risen significantly and affected the normal working of the water treatment plant. An operational team has been on site since early Sunday morning and 230,000 litres of water per hour were being pumped out of the effected area. Residents in this area do have a water supply but should boil tap water for drinking until advised to do otherwise.
Head of Operations at Irish Water Ray O’Dwyer said today, “Any customer with a query about the status of their water supply can contact Irish Water on 1890 278 278 or check www.water.ie. We are working with Local Authorities right across the country to ensure people continue to have a water supply despite the ongoing issues. Many of our plants were flooded in recent days, and power and access was cut off to others due to the storm. We are pumping out water, restarting pumps and treatment processes, putting up flood barriers and clearing out tanks, drains and overflows to get our plants back up and running at full capacity as soon as possible”, he said.
“Irish Water apologises for any inconvenience to our customers while we do what we can across the country to minimise the disruption to their water supply”, Ray O’Dwyer continued. “It’s a very busy time of year for households and businesses and we sincerely thank our customers for their continued patience and cooperation.” he said.
“We sincerely thank Local Authority Staff, the ESB and the many other state agencies and NGO’s who provide support and assistance to us when our water treatment and supply network is under stress in this way. Our first priority is and always has been our customers, and we continue doing everything we can to ensure they have the water supply and wastewater treatment they need every day of the year”, he said.