26 September 2020 Go back to News
Irish Water and Mayo County Council working to restore water to customers in Shrule
Irish Water and Mayo County Council wish to advise customers in Shrule Village and surrounding areas that their water supply has been impacted as a result of a number of bursts to a water main. Three bursts to the rising main feeding Shrule reservoir have been fixed since yesterday. However water is still not getting into the reservoir and crews are continuing to search for another burst which is proving difficult.
It is hoped that the remaining burst will be located and repaired by midday tomorrow (Sunday) but some customers may not receive a full water supply for a further two to three hours while water returns to the network.
An alternative drinking water supply is available in the village. Anyone taking water from the tanker is advised to bring their own containers and to boil the water before use as a precaution. Customers are also asked to adhere to social distancing guidelines when at the tanker.
Irish Water understands the inconvenience when a burst occurs and thanks customers for their patience while we work to repair the burst and restore normal supply to impacted customers. Our customer care helpline is open 24/7 on 1850 278 278 and customers can also contact us on Twitter @IWCare with any queries. For updates please see the water supply and services section of our website www.water.ie.
Irish Water continues to work at this time with our Local Authority partners, contractors and others to safeguard the health and well-being of both staff and the public and to ensure the continuity of critical drinking water and wastewater services. Irish Water would like to remind people to follow the HSE COVID-19 advice and ensure frequent handwashing.