Update 13 December 2019 - Restriction in place tonight to allow Annagh reservoir to recover

Irish Water and Westmeath County Council wish to advise customers in Athlone and the surrounding areas that an overnight water restriction is necessary tonight to allow water levels in the Annagh Reservoir to recover.

The restriction will be in place from midnight tonight, Friday, 13 December until 7am tomorrow, Saturday, 14 December. 

Areas Affected

Customers in Athlone Town, Baylin, Mount Temple, The Ories, Garrycastle, Dublin Road, Ardnaglug, Fardrum, Moydrum, Blyry, Killyon Hill, Bonavalley and surrounding areas will be impacted by this restriction.

Irish Water continues to provide an alternative water supply at Mount Temple. Irish Water advises customers availing of this alternative water supply to boil the water prior to drinking, washing teeth or washing salads.

Why is this needed?

This necessary night-time restriction is being put in place to ensure customers have a water supply to their homes and businesses during the daytime. This action is being taken to ensure that there is an adequate quantity of water available to supply industries, residences and commercial activities during business hours. In order to facilitate the busy period for restaurants and businesses, the restriction will not commence until midnight.

The water supply will restore to customers as the network refills. It can take a number of hours for the water to restore to customers on higher ground or at the end of the network once the water supply is turned back on. 

More information

For updates visit our Water Supply Updates section. Our customer care helpline is open 24/7 on 1850 278 278 and customers can also contact us on Twitter @IWCare with any queries. 

Update 1.40pm 11 December 2019 - Restriction in place tonight to allow Annagh reservoir to recover

Irish Water and Westmeath County Council wish to advise customers in Athlone that the urgent repairs at the water treatment plant are now complete and normal water supply will resume to the majority of customers. Customers in Mount Temple may continue to experience water supply disruption. An Alternative water supply is being provided in Mount Temple village for the period of disruption. Customers are advised to boil water from tankers/containers prior to use.

Irish Water and Westmeath County Council also wish to advise customers in Athlone and the surrounding areas that in order to allow the water levels in Annagh reservoir to recover a restriction will be in place from 10pm tonight, Wednesday, 11 December until 6am tomorrow, Thursday, 12  December. Customers in the following areas will be impacted Athlone Town, Baylin, Mount Temple, The Ories, Garrycastle, Dublin Road, Ardnaglug, Fardrum, Moydrum, Blyry, Killyon Hill, Bonavalley and surrounding areas.

When will water supply be restored?

The water supply will be restored to customers as the network refills from 6am. It can take a number of hours for the water to be restored to customers on higher ground or at the end of the network. We expect that supply will return to customers between 6am and 8am as the water returns to the network.

This action is being taken to ensure that there is an adequate quantity of water available to supply industries, schools, residences and commercial activities during normal business hours. Irish Water and Westmeath County Council regret any inconvenience caused.

More information

For updates please see the water supply and services section of our website. Our customer care helpline is open 24/7 on 1850 278 278 and customers can also contact us on Twitter @IWCare with any queries.

Possible disruptions to water supply as urgent repairs are underway

Irish Water and Westmeath County Council wish to advise customers in Athlone that there may be disruption to the water supply as urgent repairs are underway following a mechanical breakdown at the water treatment plant late yesterday evening. It is expected that the repair will be completed as early as possible today.

While the urgent repair works are underway the water supply to homes and businesses in Athlone is dependent on storage in the reservoirs. Irish Water is appealing to all customers in Athlone to conserve water while these essential repairs are underway. We are urging customers to conserve water by; not running taps needlessly, taking showers instead of baths and to postpone using dishwashers and washing machines where possible. 

Last night a restriction was placed on the supply to protect the water levels in Annagh reservoir and at present customers on the East side of Athlone including; Athlone Town, Baylin, The Ories, Garrycastle, Dublin Road, Ardnaglug, Fardrum, Moydrum, Blyry, Killyon Hill, Glasson, Bonavalley and surrounding areas have supply however it is likely that Mount Temple will experience water outages today.

Who is affected?

Customers in Athlone town who are supplied via the Coosan reservoir are currently experienced reduced water pressure and may experience intermittent disruption to their supply as repairs continue. Customers in Coosan, Clonbrusk, Hillquarter, Montree, Assumption Road, Beechpark and Arcadia are affected.

Customers on the west side of Athlone Town including Connaught street, Roscommon Road, Galway Road, Baylough, Deerpark Road and surrounding areas may also be impacted by intermittent disruption to their water supply.

Following the completion of the repairs at the plant it may take a number of hours for normal water supply to resume for all customers. Irish Water regrets the inconvenience caused by this water supply disruption and would like to reassure customers that we are working in partnership with Westmeath Council to resolve the issue as quickly as possible.

More information

Irish Water and Westmeath County Council would like to thank customers for their patience while we carry out these urgent works. For further information visit our Water Supply Updates section. The Irish Water customer care helpline is open 24/7 and customers can call us on 1850 278 278 and contact us on Twitter @IWCare.

Westmeath

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