News

1 November 2017

Refunds page on www.water.ie launched as necessary government legislation progresses

Refunds webpage launched as necessary government legislation progresses

• Do not contact if you have not moved
• Do contact if you have moved address
• Refunds will be made via cheque to the account holder

24 October 2017

Irish Water’s systematic and standardised approach to tackling wastewater infrastructure delivering results

Report shows size and scale of challenge faced by Irish Water

• 65 new or upgraded plants have been delivered
• Planned approach, delivering sustained benefits
• Improved compliance in wastewater treatment

19 October 2017

Storm Ophelia Update 7.30pm

• 17,500 customers without water down from peak of 109,000
• 1,606 customers at risk of running out of water, down from peak of 260,000
• Cork, Waterford and Wexford worst affected by outages 

18 October 2017

Storm Ophelia Update 9.30pm

Irish Water is working to restore water and wastewater services across the country

• 25,000 customers without water, down from 109,000 at peak
• 2,000 customers at risk of running out of water, down from 260,000 at peak
• Cork, Waterford and Wexford worst affected by outages

17 October 2017

Storm Ophelia Update 5pm

Impacts include loss of power to treatment plants and pumping stations

• Cork and Waterford worst affected by outages
• 30 emergency water tankers deployed
• Vulnerable customers being contacted

16 October 2017

Storm Ophelia Update 5pm

• Monitoring all water and wastewater supplies
• Working with the 31 local authorities
• Coordinating with ESB to prioritise power restoration

16 October 2017

Storm Ophelia Update 12.30pm

Incident plans in place and crews on standby

• Heavy rainfall may increase risk of flooding
• Power outages may impact water treatment plants
•  Precautionary Boil Water Notices may be imposed

25 September 2017

Irish Water appeals to those eligible for domestic refunds to update details if necessary

Refunds to be issued to approximately 990,000 customers beginning when necessary legislation is passed

• No application or registration process
• Majority of refunds issued before year end
• Process ready to be implemented

12 June 2017

New wastewater treatment plant in Castlecomer officially opens

Project is part of overall investment of almost €6m in wastewater treatment in Kilkenny

• Ensure environmental compliance
• Eliminate untreated wastewater
• Support economic growth

9 June 2017

Irish Water has submitted a planning application to progress the upgrade to the Kentstown Wastewater Treatment Plant

Planned upgrade will benefit the environment by improving the operations at the plant

• Ensure environmental compliance
• Reduce risk of overflows
• Facilitate economic growth