Customers in Galway urged to turn off taps, report leaks and conserve water

Irish Water working in partnership with Galway County Council would like to advise customers on the following public water supplies that restrictions will be in place again tonight to allow reservoirs replenish and to ensure water supply tomorrow: Tully, Letterfrack, Tír an Fhia, Carraroe (supply being maintained in the village and to the nursing home), Williamstown, Moylough and Laurencetown/Eyrecourt.
Restrictions to water supplies are necessary where demand is outstripping supply so reservoirs have the opportunity to replenish over night and therefore ensuring customers receive a water supply during the day.
Customers are being asked to conserve water by turning off taps, both inside and outside, limiting usage of washing machines and dishwashers where possible and taking showers instead of baths, to avoid reservoirs emptying and water pressure to homes and businesses being affected.
In Carraroe night time restrictions will continue over the coming days. This will be managed locally to ensure water supply is rotated around the scheme. 
Laurencetown, Eyrecourt, Meelick, Clonfert, Kiltormer and Cloontuskert will have night time restrictions from 9pm to 8am to replenish supplies at Sheepwalk and Redmount Hill Reservoirs.
The Inishbofin supply should be restored by tomorrow evening. Bottled water was delivered to the island on Saturday. 
A small area at Bookeen/Ballyknock in Mid-Galway is suffering loss of supply due to a leak. Water has been restored to Carrabane but will be restricted for short periods.
Restrictions will continue over the coming days in Tully and Letterfrack, but supply will be on for the full daytime period and the situation is improving.
Some customers are receiving intermittent supply in Tír an Fhia due to excessive demand. Restrictions will continue over the coming days.
Night time restrictions were in place in Carna/Kilkieran, Roundstone, and Rós Muc water supplies last night from 10pm until 9am this morning. It is hoped to ease these restrictions in the coming days.
Leak repairs are being undertaken in Williamstown. High leakage on customers’ properties is also being addressed. Supply will continue to be rotated to customers in the area over the coming days and customers will experience intermittent disruptions and/or loss of supply.
There will be night time restrictions in Kilkerrin/Moylough from 9pm and supply will resume tomorrow morning.
Across Galway there are issues with high demand. Irish Water is appealing to customers to turn off taps and check for leaks on their own properties and in holiday homes and unoccupied premises and to report them to Irish Water’s customer care helpline on 1850 278 278. Irish Water is appealing to any customers with external taps to ensure that these are securely turned off as we try to protect the levels of our reservoirs and secure drinking water for local communities. A continuous flow from an external tap over a 24 hour period could use the equivalent of the daily water usage of 40 households.
The following areas are experiencing low pressure and/or loss of supply due to an increase in demand and some issues at treatment plants: Mountbellew, Dunmore/Glenamaddy, Ahascragh, Ballinasloe and Tuam.
Irish Water working in partnership with Galway County Council would like to apologise to customers for the inconvenience this is causing and assures customers that repairs will be completed as soon as possible. Irish Water would also like to thank the local authority staff for their heroic efforts in keeping water supplies running in very difficult conditions.

Do you have frozen or burst pipe?

For information on dealing with frozen or burst pipes, visit our dedicated support page.

Once further information is available we will issue another update. Updates will also be posted to our Supply and Service section. Customers can contact our call centre 24/7 on 1850 278 278 or on Twitter @IWCare.


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