Customers in Galway urged to turn off taps, report leaks and conserve water

Irish Water working in partnership with Galway County Council would like to advise customers on the following public water supplies that restrictions will be in place again tonight to allow reservoirs replenish and to ensure water supply tomorrow: Tully, Letterfrack, Tír an Fhia, Carraroe (supply being maintained in the village and to the nursing home), Williamstown, Moylough, Rós Muc, Clonbur/Cornamona, Eyrecourt, Laurencetown, Kiltormer and Clonfert.

Restrictions to water supplies are necessary where demand is outstripping supply so reservoirs have the opportunity to replenish over night and therefore ensuring customers receive a water supply during the day.

Customers are being asked to conserve water by turning off taps, both inside and outside, limiting usage of washing machines and dishwashers where possible and taking showers instead of baths, to avoid reservoirs emptying and water pressure to homes and businesses being affected.

Approximately 4,000 customers in the Eyrecourt, Laurencetown, Kiltormer and Clonfert areas will be without a water supply today and tomorrow (Wednesday). Consumption has increased by 50 per cent in this area and customers are urged to conserve water in every way possible. Water supply will be maintained to Ballinasloe town and Portiuncula Hospital.

Alternative water supplies will be available in Eyrecourt, Laurencetown, Clonfert and Kiltormer and bottled water will be distributed to vulnerable customers who have self-registered with Irish Water.

  • There will be two tankers in the Square, Eyrecourt this afternoon.
  • There will be one tanker each at the Community Hall Laurencetown, Clonfert Church and Kiltormer Church from 6pm.
  • Kiltormer Nursing Home will also be attended to.
  • Bottled water was delivered to Eyrecourt, Kiltormer and Laurencetown this afternoon.

Irish Water makes every effort to ensure that the alternative drinking water supply provided, including the tanker/bowser, and dispensing tap, are adequately disinfected. However, as it is not practical to provide sterilised containers for the public to transport drinking water from the tanker to their homes and we cannot guarantee that any containers used by the public do not negatively impact or contaminate the drinking water. Therefore people are advised to boil this water before use.

In Carraroe night time restrictions will continue over the coming days. This will be managed locally to ensure water supply is rotated around the scheme.

Restrictions will continue over the coming days in Tully and Letterfrack, but supply will be on for the full daytime period and the situation is improving.

Some customers are receiving intermittent supply in Tír an Fhia due to excessive demand. Restrictions will continue over the coming days. Bottled water will be delivered to customers who are without any supply in high lying areas tomorrow (Wednesday) and to vulnerable customers who have self-registered with Irish Water.

Restrictions will be in place in Ros Muc and Moylough again tonight due to excessive demand on the scheme.  

Leak repairs are still being undertaken in Williamstown. High leakage on customers’ properties is also being addressed. Supply will continue to be rotated to customers in the area over the coming days and customers will experience intermittent disruptions and/or loss of supply.

Across Galway there are issues with high demand. Irish Water is appealing to customers to turn off taps and check for leaks on their own properties and in holiday homes and unoccupied premises and to report them to Irish Water’s customer care helpline on 1850 278 278. Irish Water is appealing to any customers with external taps to ensure that these are securely turned off as we try to protect the levels of our reservoirs and secure drinking water for local communities. A continuous flow from an external tap over a 24 hour period could use the equivalent of the daily water usage of 40 households.

Irish Water working in partnership with Galway County Council would like to apologise to customers for the inconvenience this is causing and assures customers that repairs will be completed as soon as possible. Irish Water would also like to thank the local authority staff for their heroic efforts in keeping water supplies running in very difficult conditions.

Once further information is available we will issue another update. Updates will also be posted to the Service and Supply section of our website.


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