Customers in Galway urged to turn off taps, report leaks and conserve water

Irish Water working in partnership with Galway County Council would like to advise customers on the following public water supplies that restrictions will be in place tonight to allow reservoirs replenish and to ensure water supply tomorrow: Tulaigh, Leitir Fraic, Tír an Fhia, Cloch na Rón, Cárna (supply will be maintained in the village), Cill Chiaráin, Inis Bó Finne, An Cheathrú Rua (supply being maintained in the village and to the nursing home), Rós Muc, Williamstown, and Moylough.

There will be further restrictions in parts of Mid Galway so water can be diverted into Carrabane where there is currently limited or no supply.

Restrictions to water supplies are necessary where demand is outstripping supply so reservoirs have the opportunity to replenish over night and therefore ensuring customers receive a water supply during the day.

Customers are being asked to conserve water by turning off taps, both inside and outside, limiting usage of washing machines and dishwashers where possible and taking showers instead of baths, to avoid reservoirs emptying and water pressure to homes and businesses being affected.

In Carraroe night time restrictions will continue over the coming days. This will be managed locally to ensure water supply is rotated around the scheme. Irish Water would like to thank Galway Fire Brigade and the local fire service for distributing bottled water to vulnerable customers in Carraroe who have registered with Irish Water.

A repair crew completed repairs to the treatment plant on Inishbofin today. The plant is in production with limited capacity. Customers on the island are urged to continue conserving water. Fully supply should be restored by tomorrow evening. Bottled water was delivered to the island yesterday.

Demand has increased significantly once again on the Tully and Letterfrack supplies and restrictions will continue over the coming days.

Customers in Tir an Fhia are receiving intermittent supply due to excessive demand. Restrictions will continue over the coming days. Customers are urged to conserve water as much as possible.

Night time restrictions were imposed on the Carna/Kilkieran, Roundstone, and Rós Muc water supplies last night from 10pm until 9am this morning. Unprecedented demand due to taps being left running is causing reservoir levels to drop. Further restrictions will be imposed tonight with a supply being maintained to Carna village.

Leak repair crews are still trying to find a leak in Williamstown which is causing a major water supply issue in the town. Supply will be rotated to customers in the area over the coming days and customers will experience intermittent disruptions and/or loss of supply.

Due to very high demand, the pumps supplying water to Moylough reservoir on the Kilkerrin Moylough water supply have to be turned off. Supply to Moylough town will be maintained until 7pm and will resume tomorrow morning.

Across Galway there are issues with high demand. Irish Water is appealing to customers to turn off taps and check for leaks on their own properties and in holiday homes and unoccupied premises and to report them to Irish Water’s customer care helpline on 1850 278 278. Irish Water is appealing to any customers with external taps to ensure that these are securely turned off as we try to protect the levels of our reservoirs and secure drinking water for local communities. A continuous flow from an external tap over a 24 hour period could use the equivalent of the daily water usage of 40 households.

The following areas are experiencing low pressure and/or loss of supply due to an increase in demand and some issues at treatment plants: Mountbellew, Dunmore/Glenamaddy, Ahascragh, Ballinasloe and Tuam. Two leaks have been repaired in Ballinasloe. A decision on whether restrictions are needed in Moycullen and Barna will be made tomorrow. Excessive demand in these areas is causing reservoirs to deplete rapidly.

Irish Water working in partnership with Galway County Council would like to apologise to customers for the inconvenience this is causing and assures customers that repairs will be completed as soon as possible. Irish Water would also like to thank the local authority staff for their heroic efforts in keeping water supplies running in very difficult conditions.

Do you have frozen or burst pipe?

For information on dealing with frozen or burst pipes, visit our dedicated support page.

Once further information is available we will issue another update. Updates will also be posted to our Supply and Service section. Customers can contact our call centre 24/7 on 1850 278 278 or on Twitter @IWCare.


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