Public are urged to conserve water in every way possible to ensure a continuous supply

Irish Water and Galway City and County Councils are continuing to monitoring all water supplies across the city and county on a daily basis while this unprecedented dry spell continues.

The public are urged to continue conserving water in every way possible as the weather conditions remain warm and the drought is increasingly reducing water levels in rivers, lakes and boreholes. As a result production at water treatment plants is struggling to meet increasing demand. As well as reducing consumption, we are appealing to the public to report leaks on the public water network to 1850 278 278 and to repair private side leaks in both homes and in businesses. You can also report a leak using our online form.

East Galway

The Ballinasloe Water Treatment Plant is operating at full capacity and reservoir levels are giving major cause for concern. Supplementary pumps have been deployed due to low water levels in the River Suck, which are decreasing at a significant rate. Customers in Ballinasloe, Laurencetown, Eyrecourt and Kiltormer are urged to reduce water usage in every way possible to ensure a continuous supply for all. Water levels in the River Suck are approaching a level of only 600mm.

Aran Islands

Night time restrictions on Inis Mór and Inis Oirr will continue from 8pm to 8am daily with a further afternoon restriction likely to be introduced if the drought continues. Water usage on Inis Mór has increased in the past 28 days, although leak repair works have gone some way to reduce the level of increase in demand Reservoir levels are giving cause for very serious concern.

Water consumption on Inis Oirr and Inis Meain has increased by 30 per cent in the past six weeks and we are urging customers to increase their efforts to conserve water on all of the Aran Islands.

West Galway

Restrictions remain in place on the Ballyconneely Water Treatment Plant serving the Ballyconneely and Foreglass areas from 11pm to 7am for the foreseeable future. This is because demand on this scheme is now exceeding supply.

Demand in Tír na Fhía/Leitir Mór has increased significantly and some areas are experiencing outages. Supply from the Tír na Fhía Water Treatment Plant is higher than can be sustained and leak repairs have been carried out in recent days.

South Galway

Customers in Clarinbridge, Kilcolgan, Roveagh, Ballinderreen and Tyrone Group Water Scheme are urged to conserve water. Work has been carried out at Clarenbridge Water Tower to improve the supply situation in the short term but consumption is still very high. Customers in Gort are also urged to conserve water as raw water levels in the Gort River are dropping.

Galway City

Due to very high demand in areas supplied by Tonabrocky reservoir, Irish Water has no choice but to restrict water supply at night time between the hours of 11pm and 7am.  

Barna, Moycullen, Knocknacarra, Kingston, Taylor’s Hill, Letteragh Road, Bishop O’Donnell Road, Clybaun Road, Cappagh Road, Ballymoneen Road (areas north of Western Distributor Road) may experience low pressure and reduced flow at night time.

These restrictions are essential to allow the Tonabrocky reservoir storage levels to recover and will remain in place at night time until further notice.

Water conservation appeal

Irish Water is appealing to the Galway public, particularly people working and living in Dunmore/Glenamaddy, Kilkerrin/Moylough, Ballygar, Ballymoe, Williamstown, Tuam, Athenry, Oranmore, Tir an Fhia, Leitir Mór, Tully, Letterfrack, Leitir Mór, Carraroe, Ballinasloe and Galway City to conserve water while the prolonged dry spell that has been predicted by Met Éireann, continues.

The public are asked to change their mind set on water usage and to conserve water now and for the months ahead, as it will take many weeks and even months for raw water levels to restore in rivers, lakes, and boreholes and for treated water levels to restore in our storage reservoirs.

Across the country Irish Water is working with local authorities to do everything possible to conserve water availability, examining how we can make further inroads into leakage by mobilising extra crews and seeking maximum public cooperation in saving water. We now have over 30 water supplies under night-time water restrictions and over 130 water supplies at risk due to high consumption. We are tankering water from larger schemes to top up reservoirs where levels are falling and trying to protect borderline supplies so as to protect water supply to homes and businesses. This work becomes more challenging as the drought impacts spread nationally and the reserves of water fall across the country. 

Large commercial users committed to conserving water

We will continue to encourage and support the public in their conservation efforts and we are grateful for all measures that have been taken in homes and businesses. In the last two days we have also been in touch with large commercial users who have committed to conserving water and we are very grateful to them for their efforts.

Our drought management team will continue to meet daily and is monitoring water supplies and demand around the country. This work is coordinated daily through our three regional teams and the 31 local authorities operating the system. Local authority crews have been on the ground managing supplies, trying to control pressures and in critical schemes managing restrictions on night use to try to protect critical day-time use. Crews are busy identifying and fixing leaks to try to take pressure off the system and Irish Water wants to recognise and acknowledge the efforts that are being made. Irish Water is working to mobilise additional resources for finding and repairing leaks in support of the local authority efforts.

Please continue to notify all leaks on the public network

We continue to ask the public to notify us of leaks which we always follow up. Public side leaks are dealt with in the first instance by the local authority teams. We have contractors available to assist with private side leaks under the ‘First Fix’ scheme. Where we cannot access private property to repair obvious leaks, we are committed to serving enforcement notices under the legislation to enable us to have these effectively addressed.

Water Conservation Order

The Water Conservation Order and hosepipe ban for the Greater Dublin Area is in place until July 31 but Irish Water will keep the situation under review and may have to extend the period of time the order is in place. It is likely that similar orders will be brought in over the coming weeks on other schemes. 

The primary purpose of these orders is to mobilise maximum public support and engagement on minimising water use during the crisis. Similar drought orders have been introduced in Northern Ireland and in British water utilities and operate by mobilising public support for responsible behaviour. Irish Water is backing up these orders by increasing the number of call centre agents to take calls from the public and we will follow up such reports to encourage water conservation measures and to offer technical support, for example advice or support on how to repair leaks. We believe that this approach will deliver the best outcomes in terms of saving water. 

Our primary concern is for longer term supplies in late summer and autumn. Based on modelling in previous dry years, and allowing for how dry the ground now is, we need to maximise conservation of raw water at this time to secure our needs over the coming months. Therefore, these urgent conservation messages are of critical importance to communities in Dublin and the other marginal supply areas across the country.

Water Conservation Advice

For more information on how to conserve water at home, in the garden, on the farm, or at work, visit our Water Conservation page. 

Galway

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