Supply beginning to return following works in West Cork

23 July 2022

Essential works at the Drinagh Water Treatment Plant in West Cork have been completed with water supply restored to customers. 

Irish Water and Cork County Council have resolved an issue with the treatment process at the plant which necessitated an interruption to the supply.

Typically, it takes two to three hours following repairs for normal supply to restore to all customers affected by an unplanned outage.

Speaking after the works were completed this evening, Irish Water’s Pat Britton explained that some customers of the Drinagh Waters Supply may experience low-pressure tonight but a normal supply should be restored by morning. 

He thanked customers for their patience.

We understand the inconvenience an unplanned outage can have, and we appreciate the understanding of all our customers while we resolved the issue.

Our customer care team is available to help 24/7 on 1800 278 278 and customers can also contact us on Twitter @IWCare with any queries.

Irish Water is responsible for the delivery of all public water and wastewater services in Ireland. We are committed to continuously upgrading and developing critical infrastructure to support the growth needed in housing and across our economy, while protecting the environment and safeguarding water supplies.

Previous Updates

Information below is relevant until further updates are provided here or on our Supply and Service Updates section.

Essential works are continuing in West Cork today with an interruption to Drinagh Water Supply expected into the evening.

Irish Water and Cork County Council are working to resolve an issue with the treatment process at the Drinagh Water Treatment Plant as quickly as possible.

The works, which began yesterday, have proven difficult and the disruption to the water supply has been extended until 8pm this evening. Typically, it takes two to three hours following repairs for normal supply to restore to all customers affected by an unplanned outage.

In the meantime, bottled water is available at Drinagh Co-op.

Speaking about the essential works, Irish Water’s Pat Britton thanked customers for their patience.

This unplanned outage, which is affecting approximately 250 customers, is essential to safeguard the supply for the area. The works are being conducted as quickly and efficiently as possible to minimise disruption to the community and restore water for all customers. 

We understand the inconvenience an unplanned outage can have, and we appreciate the patience of all our customers as we work to restore the water supply to all properties as quickly as possible.

Vulnerable customers who have registered with Irish Water receive direct communications from us for planned and unplanned outages lasting more than four hours.

Our customer care team is available to help 24/7 on 1800 278 278 and customers can also contact us on Twitter @IWCare with any queries.

Irish Water is responsible for the delivery of all public water and wastewater services in Ireland. We are committed to continuously upgrading and developing critical infrastructure to support the growth needed in housing and across our economy, while protecting the environment and safeguarding water supplies.

Information below is relevant until further updates are provided here or on our Supply and Service Updates section.

An overnight interruption to the Drinagh Water Supply in West Cork is essential to safeguard the water supply for the area.

Irish Water and Cork County Council are working to resolve an issue with the treatment process at the Drinagh Water Treatment Plant as quickly as possible.

Works are expected to be completed tomorrow afternoon. Typically, it takes two to three hours following repairs for normal supply to restore to all customers affected by an unplanned outage.

Speaking about the essential works Pat Britton, Irish Water said: “This unplanned outage, which is affecting approximately 250 customers, is essential to safeguard the supply for the area. The works are being conducted as quickly and efficiently as possible to minimise disruption to the community and restore water for all customers. 

We understand the inconvenience an unplanned outage can have, and we appreciate the patience of all our customers as we work to restore the water supply to all properties as quickly as possible. Bottled water is available at Drinagh Co-op Central Head Office.” 

Vulnerable customers who have registered with Irish Water receive direct communications from us for planned and unplanned outages lasting more than four hours.

Our customer care team is available to help 24/7 on 1800 278 278 and customers can also contact us on Twitter @IWCare with any queries.

Irish Water is responsible for the delivery of all public water and wastewater services in Ireland. We are committed to continuously upgrading and developing critical infrastructure to support the growth needed in housing and across our economy, while protecting the environment and safeguarding water supplies.