Essential water main repair works to safeguard the water supply in Cartrontroy, Athlone

10 June 2022

Uisce Éireann is working in partnership with Westmeath County Council to carry out essential repair works to a burst water main, to safeguard the water supply for homes and businesses in Cartrontroy, Athlone. The works are scheduled to take place tomorrow morning, Saturday, 11 June with an anticipated completion time of 8pm.

To facilitate the safe delivery of the repair works, customers in Cartrontroy, Ardnaglug, Cartron Drive, Hillcourt in Athlone and surrounding areas may experience temporary low pressure and/or water outages during the works.

Crews will make every effort to minimise the disruption to impacted customers and will work to complete these repair works as quickly and as safely as possible. It typically takes two to three hours following restoration time for the network to refill and normal water supply to fully return.

Vulnerable customers who have registered with Uisce Éireann receive direct communications from us for planned and unplanned outages lasting more than four hours.

Speaking about the repair works, John Gavin, Regional Asset Operations Lead at Uisce Éireann said, “Uisce Éireann understands that essential repair works can be inconvenient and working in partnership with our colleagues in Westmeath County Council, we will make every effort to minimise the disruption that these necessary works may cause.” 

John added: “Customers may experience some temporary discolouration of water following the works and occasionally issues such as internal airlocks may arise. For advice on clearing discoloration and airlocks, visit the Issues Following an Outage section of our website.”  

Alternative water supplies will be provided at Ardnaglug housing estate. Uisce Éireann and Westmeath County Council regret any inconvenience caused.

The Uisce Éireann customer care helpline is open 24/7 on 1800 278 278 and customers can also contact us on Twitter @IWCare with any queries. For updates, please visit the Supply and Service Updates section of the Uisce Éireann website. 

Uisce Éireann is responsible for the delivery of all public water and wastewater services in Ireland. We are committed to continuously upgrading and developing critical infrastructure to support the growth needed in housing and across our economy, while protecting the environment and safeguarding water supplies.