Repair works in Tuam extended to 10pm

16 August 2022

Information below is relevant until further updates are provided here or on our Supply and Service Updates section.

It can take 2-3 hours after completion for supply to be fully restored

Irish Water is working in partnership with Galway County Council to safeguard the water supply for homes and businesses supplied by Tuam Regional Water Supply Scheme in Co Galway. 

Essential water mains rehabilitation works are ongoing and are expected to be completed by 10pm tonight. During the works, customers in Kilconly West, Ballyfruit, Garraun, Logawannia, Annaghdown, Corrandulla and surrounding areas may experience temporary, intermittent low pressure and/or water outages.

Typically, it takes two to three hours following restoration time for normal supply to be fully restored to all areas. 

Speaking about the works, Rónan Daly, Irish Water said, “We understand that this type of work can be inconvenient. We are working in partnership with Galway County Council to complete the repair works as quickly as possible. 

“Customers may experience some temporary discolouration of water following the works and occasionally issues such as internal airlocks may arise. For advice on clearing discoloration and airlocks, visit the dedicated page here.”  

Traffic management is in place to facilitate the works. However, local and emergency traffic will be maintained at all times. 

Vulnerable customers who have registered with Irish Water receive direct communications from us for planned and unplanned outages lasting more than four hours.

Irish Water and Galway County Council regret any inconvenience caused. The Irish Water customer care helpline is open 24/7 on 1800 278 278 and customers can also contact us on Twitter @IWCare with any queries. For updates, please visit our Water Supply Updates section.

Irish Water is responsible for the delivery of all public water and wastewater services in Ireland. We are committed to continuously upgrading and developing critical infrastructure to support the growth needed in housing and across our economy, while protecting the environment and safeguarding water supplies.

Previous Updates

Irish Water is working in partnership with Galway County Council to safeguard the water supply for homes and businesses supplied by Tuam Regional Water Supply Scheme in Co Galway. 

Essential water mains rehabilitation works are scheduled to take place today from 10am until 7pm, Tuesday 16 August. During the works, customers in Kilconly West, Ballyfruit, Garraun, Logawannia, Annaghdown, Corrandulla and surrounding areas may experience temporary, intermittent low pressure and/or water outages.

Typically, it takes two to three hours following restoration time for normal supply to be fully restored to all areas

Speaking about the works, Rónan Daly, Irish Water said, “Irish Water understands that this type of work can be inconvenient and, working in partnership with Galway County Council, we will make every effort to minimise the disruption that these necessary works may cause."

Customers may experience some temporary discolouration of water following the works and occasionally issues such as internal airlocks may arise. For advice on clearing discoloration and airlocks, visit the Supply Issues Following an Outage page of our website.”  

Traffic management will be in place to facilitate the works. However, local and emergency traffic will be maintained at all times. 

Vulnerable customers who have registered with Irish Water receive direct communications from us for planned and unplanned outages lasting more than four hours.
Irish Water and Galway County Council regret any inconvenience caused. The Irish Water customer care helpline is open 24/7 on 1800 278 278 and customers can also contact us on Twitter @IWCare with any queries. For updates, please visit the Supply and Service Updates section of the Irish Water website. 

Irish Water is responsible for the delivery of all public water and wastewater services in Ireland. We are committed to continuously upgrading and developing critical infrastructure to support the growth needed in housing and across our economy, while protecting the environment and safeguarding water supplies.