30 October 2020 Go back to News
Drinking Water Restriction Notice lifted for all customers supplied by the Templetuohy Water Supply Scheme
Following consultation with the Health Service Executive (HSE) Irish Water, working in partnership with Tipperary County Council, is pleased to confirm that a Do Not Consume Notice for infants under six months of age on the Templetuohy Water Supply Scheme has now been lifted. All consumers on the Templetuohy supply can now resume normal use of the water supply for drinking, food preparation and brushing teeth.
The notice was issued in January due to elevated levels of nitrate in the water supply. Irish Water drinking water compliance and operational experts worked with colleagues in Tipperary County Council to resolve this situation by carrying out remedial works to enable water to be supplied from an alternative source. Monitoring results have been satisfactory since completion of the works.
Pat Duggan, Irish Water’s Environmental Compliance Lead, said: “Irish Water and Tipperary County Council would like to acknowledge the patience, cooperation and assistance of the general public during the period of the Do Not Consume notice and greatly regrets any inconvenience caused to householders and the business community.
“Safeguarding water supplies is our top priority. Following the completion of these remedial works, we will continue to meet and review ongoing process control, monitoring and testing of the drinking water supply to the area to ensure that the supply remains fully compliant.”
Should people have any further queries, our customer care helpline is open 24/7 on 1850 278 278 and customers can also contact us on Twitter @IWCare with any queries.
Irish Water is working at this time, with our Local Authority partners, contractors and others to safeguard the health and well-being of both staff and the public and to ensure the continuity of critical drinking water and wastewater services. Irish Water would like to remind people to follow the HSE COVID-19 advice and ensure frequent handwashing.
Water from this scheme should not be consumed by babies under six months of age
Irish Water has issued a drinking water restriction notice, on the advice of the Health Service Executive, that water from the Templetuohy Water Supply Scheme should not be consumed by babies under six months of age. This is due to elevated levels of nitrates in the water supply.
Babies under 6 months of age should not drink water from this supply until further notice. Infant formula, for babies under 6 months of age, should not be made-up (reconstituted) using this water.
This notice only applies to babies under six months of age. Other users may continue to use their water as normal.
An alternative safe water supply or bottled water should be used to prepare infant feeds. Bottled water can be used to make up infant formula. All bottled water, with the exception of natural mineral water, is regulated to the same standard as drinking water. It is best not to use bottled water labelled as ‘Natural Mineral Water’ as it can have high levels of sodium (salt) and other minerals, although it rarely does. ‘Natural Mineral Water’ can be used if no other water is available, for as short a time as possible, as it is important to keep babies hydrated. If bottled water is used to make up infant formula it should be boiled once (rolling boil for 1 minute), and cooled in the normal way. Ready-to-use formula that does not need added water can also be used.
Continuing to liaise with the Health Service Executive
Irish Water and Tipperary County Council will continue to liaise with the Health Service Executive with a view to lifting this drinking water restriction as soon as possible and apologise to customers for any inconvenience caused.
In the meantime, Irish Water will provide bottled water to customers with children under six months of age in the affected area. Customers should contact 1850 278 278 to arrange delivery.
Please note, this is not a Boil Water Notice and boiling and cooling your water will not make it safe to drink for infants under six months.
Duane O'Brien, Irish Water's Operations Lead for Tipperary, said "We have issued this restriction on the Templetuohy Water Supply, following consultation with the HSE, due to elevated levels of nitrates. All affected properties will receive a leaflet with more information.
We are working with our partners in Tipperary County Council to lift this restriction as quickly as possible. In the meantime we apologise for any inconvenience this may cause to parents of young children. We will be happy to provide bottled water to any customers with children under six months who request it by contacting the 24/7 customer care line at 1850 278 278."
Further information and additional advice for customers is available on the Service and Supply section or by calling our customer care helpline on 1850 278 278.