19 November 2018 Go back to News
Do Not Use Notice in Belvelly area extended
9 additional properties have been added
Following advice from the HSE and Cork County Council, the Do Not Use notice currently in place for customers in the Belvelly area has been extended. An additional 9 properties are now affected, bringing the total numbers affected to approximately 216 customers (76 properties). The notice will remain in place until further notice.
Following water quality sampling it was detected that the iron levels in the water were elevated. The Do Not Use notice has been imposed on the advice of the Health Service Executive as an iron exceedance has been recorded on the scheme.
Excess iron in the supply can cause a drop in the chlorine level which in turn can leave the water at risk from inadequate disinfection.
What we're doing
We're working with Cork County Council to address the problem and are currently carrying out flushing of the network. Testing of water quality at taps in the area continues and we share these results with the HSE who will advise on the lifting of the notice.
Do not drink
Customers must not drink the water until further notice. It is not known at this time how long the notice will be in place. We will provide further updates on this as we have them.
Regarding the water from this supply the HSE advises that:
- Do not consume for drinking
- Do not use in connection with food preparation
- All prepared drinks, foods, ice cubes and baby foods which contain water from the network should be discarded
- Do not use for brushing teeth
Water from this supply can be used for:
- Flushing of toilets
- Flushing of internal house plumbing systems
- Personal hygiene, such as bathing
Alternative water supplies
Tankered water will be available for collection from retail site between Aldi and Lidl, Ticknock, Cobh, County Cork. Customers are reminded to use their own containers when taking water from the tankers and to boil water before consumption as a precautionary measure.
Our drinking water compliance and operational experts are working closely Cork County Council and the HSE to monitor the supply and lift the notice as quickly as possible. For more information and additional advice, please call our 24-hour customer care line at 1850 278 278.