10 October 2018 Go back to News
Do Not Drink Notice remains in place for the Rathkeale Public Water Supply
The Do Not Drink Notice has been put in place as a precautionary measure
Irish Water and Limerick City and County Council are working to restore a normal water supply in Rathkeale as quickly as possible, once it is safe to do so. In the meantime, the Do Not Drink Notice issued on Friday remains in place until further notice.
This applies to all areas supplied by the Rathkeale Public Water Supply, including Rathkeale town and surrounding areas and Knockaderry.
Ian O’Mahony, Irish Water’s Operations Lead, commented: “We would like to assure customers in the area that Irish Water are working with our colleagues in Limerick City and County Council to resolve this situation as soon as possible. However, the level of turbidity in the water source remains high and it is unlikely that this situation will be resolved over the coming days. We are carrying out continuous sampling and will share the results of this testing with the HSE with a view to lifting the Do Not Drink notice as soon as it safe to do so."
“In addition, as an alternative solution a well drilling rig has been mobilised at the Kilcolman Pumphouse site with a view to establishing a new water source. If this new borehole proves viable, it will take a number of weeks before this supply can be brought into production but we are working to progress this as quickly as possible."
We will continue to keep the public informed of the situation in the area and if customers have any additional queries, they can contact the 24/7 customer care line at 1850 278 278.”
Alternative water supplies available in the area
Alternative water supplies will continue to be made available in the area until the notice is lifted. There are currently water tankers in place in The Square, Rathkeale and at the church carpark in Knockaderry.
Boil the water before consume
Members of the public can fill their own containers from these tankers if they are unattended. While this water is safe to drink, people are advised to boil the water before use as the containers may not be fully sterile.
Supplies of water are also being delivered to vulnerable customers and schools in the area. Elderly or vulnerable customers who need supplies of water in the area and who have not registered with Irish Water can contact 1850 278 278 to do so.
Continue to review alternative water supplies
We will continue to review the alternative water supplies to ensure that they are provided at suitable locations in the affected areas.
We acknowledge that this Do Not Drink notice is causing inconvenience for people living in the area and would like thank them for their patience and support as we work to resolve this issue. Please note that boiling the water does not make it safe to drink.
Supply and Service Updates
For more information on our updates, please visit our Supply and Service Udates or by calling Irish Water’s 24-hour customer care line at 1850 278 278.