29 August 2018 Go back to News
Boil water notice issued on the Kilconnell Public Water Supply and Ballyboggan Group Water Scheme in Co Galway remains in place
Notice due to elevated levels of turbidity in the raw water
Irish Water, working in partnership with Galway County Council, would like to remind customers supplied by the Kilconnell Public Water Supply and the Ballyboggan Group Water Scheme, that the Boil Water Notice issued on the scheme on June 18 due to elevated levels of turbidity in the raw water remains in place.
We have instructed a hydrogeologist to carry out trials at an alternative borehole supply to determine if it is suitable to supply the scheme. If this is successful then this would be used as a temporary solution. A longer term, permanent ground water solution is also being investigated by the hydrogeologist. The boil water notice will remain in place while the short term solution is being trialled. We will continue to liaise with the HSE on the matter.
Vulnerable customers on the scheme, who have self-declared with Irish Water, will be notified individually and will receive bottled water.
Irish Water and Galway County Council regret the inconvenience that this notice is having on customers and a further update will be issued soon.
Once boiled the water is safe to consume
Public health is Irish Water’s number one priority and it is important that the public continues to boil water before consumption including the washing of teeth, making of ice and in the preparation of food that is not cooked. It is imperative that people adhere to the boil water notice while being reminded that once boiled, the water is safe to consume.
Customers are reminded to continue to boil water before consumption including the washing of teeth, making of ice and in the preparation of food that is not cooked. It is imperative that people adhere to the boil water notice.
To view the location, view the map of the scheme.
Water must be boiled for:
- Drinks made with water
- Preparation of salads and similar foods, which are not cooked prior to eating
- Brushing of teeth
- Making of ice
- Discard ice cubes in fridges and freezers and filtered water in fridges. Make ice from cooled boiled water.
- What actions should be taken:
- Use water prepared for drinking when preparing foods that will not be cooked (e.g. washing salads).
- Water can be used for personal hygiene, bathing and flushing of toilets but not for brushing teeth or gargling.
- Boil water by bringing to a vigorous, rolling boil (e.g. with an automatic kettle) and allow to cool. Cover and store in a refrigerator or cold place. Water from the hot tap is not safe to drink. Domestic water filters will not render water safe to drink.
- Caution should be taken when bathing children to ensure that they do not swallow the bathing water.
- Prepare infant feeds with water that has been brought to the boil once and cooled. Do not use water that has been re-boiled several times. Bottled water can be used to make up infant formula. All bottled water, with the exception of natural mineral water, is regulated to the same standard as drinking water. It is best not to use bottled water labelled as ‘Natural Mineral Water’ as it can have high levels of sodium (salt) and other minerals, although it rarely does. ‘Natural Mineral Water’ can be used if no other water is available, for as short a time as possible, as it is important to keep babies hydrated. If bottled water is used to make up infant formula it should be boiled once (rolling boil for 1 minute), and cooled in the normal way.
Great care should be taken with boiled water
Great care should be taken with boiled water to avoid burns and scalds as accidents can easily happen, especially with children.
For more information and additional advice, visit our Boil Water Notice information page. You can also call our customer care helpline on 1850 278 278.