Repairs complete on a major watermain burst in Drogheda

21 July 2021

Some customers in Clogherhead on the extremity of the network are continuing to experience loss of supply

Irish Water working with Louth County Council  successfully repaired a major burst watermain yesterday. The burst, located on the Donore road impacted the supply in Drogheda since early on Monday morning.

The areas initially affected by the burst included Ballsgrove Estate, Donore Industrial Estate, Trinity Street, Patrick Street, Lourdes, Drogheda Town North, Cord Road,  Cross Lane, Ballymakenny Road, Sandyford, North Quay, Termonfeckin, Clogherhead, Termonabbey, Newfoundwell Road, Ballymakenny Road and surrounding areas. In addition the supply to Drogheda Town South and surrounding areas was shut off temporarily yesterday morning to facilitate the emergency repairs.

Dedicated water service crews were mobilised and repairs were underway since early on Monday morning and continued through the night and were completed at approximately 11:30am yesterday morning. Whilst supply will have returned to most properties by now, some customers in Clogherhead on the extremity of the network are continuing to experience loss of supply. Irish Water is also tankering water to the local reservoir in order to re-fill it as quickly as possible to improve water pressure.

To support these customers, Irish Water and Louth County Council are putting alternative water supplies in place at the Garda station.

Customers are reminded to use their own containers when taking water from the tankers or IBCs and to boil the water before consumption as a precautionary measure. Customers should follow HSE and government COVID-19 advice in relation to social distancing when collecting water from tankers.

Following a disruption to supply of this nature, some customers may experience issues such as temporary water discolouration and internal airlocks. For helpful tips on what to do following an outage, including clearing airlocks, visit the ourafter an outage page or contact our call centre that operates 24/7 on 1800 278 278.

Speaking about the repair works, Donal Heaney, Irish Water said: “The repairs proved extremely complex given the location of the burst. Crews worked hard through the night and have successfully completed the repairs. We understand the inconvenience unplanned outages can have on customers and we appreciate your patience as we work to return the water supply to all homes and businesses. Properties on the extremities of the network will be the last to recover. We ask that customers who may be experiencing an internal airlock following the supply disruption to contact our call centre.”

Irish Water and Louth County Council apologise for any inconvenience caused by these emergency repairs and thank customers for their patience while we work to restore supplies to all customers.

Vulnerable customers who have registered with Irish Water receive direct communications from us for planned and unplanned outages lasting more than four hours.

Our customer care team is available to help 24/7 on 1800 278 278 and customers can also contact us on Twitter @IWCare with any queries. For further updates please see our supply and service map.

Irish Water continues to work at this time with our Local Authority partners, contractors and others to safeguard the health and well-being of both staff and the public and to ensure the continuity of critical drinking water and wastewater services. Irish Water would like to remind people to follow the HSE COVID-19 advice and ensure frequent handwashing.

Previous Updates

Irish Water is working with Louth County Council has repaired a major burst watermain impacting the supply in Drogheda since early on Monday morning. The burst was located on the Donore road on a water main that supplies water to Drogheda.

The areas affected by the initial burst included Ballsgrove Estate, Donore Industrial Estate, Trinity Street, Patrick Street, Lourdes, Drogheda Town North, Cord Road,  Cross Lane, Ballymakenny Road, Sandyford, North Quay, Termonfeckin, Clogherhead, Termonabbey, Newfoundwell Road, Ballymakenny Road and surrounding areas.

In addition the supply to Drogheda Town South and surrounding areas was shut off temporarily to facilitate the repairs.

Dedicated water service crews were mobilised and repairs were underway since early on Monday morning and continued through the night and were completed at approximately 11:30am, however it will take a number of hours for normal water supply to return to all customers. It will likely be later this evening before normal water supply resumes.

The repair was complex given the difficult ground conditions and the presence of multiple other services. Irish Water prioritised water supply to the Lady of Lourdes hospital. Irish Water and Louth County Council have mobilized alternative water supplies that will be available from 4pm today at the following locations;

  • Boyne Business Park, Greenhills
  • Yellowbatter Estate (Green area) Can be approached from Ballymakenny Rd or Termonfeckin Rd
  • Brookeville Estate, Ballymakenny Rd
  • Wheaton Hall Shops Car Park, Dublin Rd
  • Platin Road, Opposite Johns Shop
  • Aura Swimming Pool Car Park, Marleys Lane

Customers are reminded to use their own containers when taking water from the tankers or IBCs and to boil the water before consumption as a precautionary measure.

Customers should follow HSE and government COVID-19 advice in relation to social distancing when collecting water from tankers.

Speaking about the repair works, Donal Heaney, Irish Water said: “The repairs proved extremely complex given the location of the burst. Crews worked hard through the night and have successfully completed the repairs. We understand the inconvenience unplanned outages can have on customers and we appreciate your patience as we worked to return the water supply to homes and businesses as quickly as possible.”

Vulnerable customers who have registered with Irish Water receive direct communications from us for planned and unplanned outages lasting more than four hours.

Our customer care team is available to help 24/7 on 1800 278 278 and customers can also contact us on Twitter @IWCare with any queries. For further updates please see our supply and service map.

Irish Water continues to work at this time with our Local Authority partners, contractors and others to safeguard the health and well-being of both staff and the public and to ensure the continuity of critical drinking water and wastewater services. Irish Water would like to remind people to follow the HSE COVID-19 advice and ensure frequent handwashing.

Irish Water is working with Louth County Council has repaired a major burst watermain impacting the supply in Drogheda since early on Monday morning. The burst was located on the Donore road on a water main that supplies water to Drogheda.

The areas affected by the initial burst included Ballsgrove Estate, Donore Industrial Estate, Trinity Street, Patrick Street, Lourdes, Drogheda Town North, Cord Road,  Cross Lane, Ballymakenny Road, Sandyford, North Quay, Termonfeckin, Clogherhead, Termonabbey, Newfoundwell Road, Ballymakenny Road and surrounding areas.

In addition the supply to Drogheda Town South and surrounding areas was shut off temporarily to facilitate the repairs.

Dedicated water service crews were mobilised and repairs were underway since early on Monday morning and continued through the night and were completed at approximately 11:30am, however it will take a number of hours for normal water supply to return to all customers. It will likely be later this evening before normal water supply resumes.

The repair was complex given the difficult ground conditions and the presence of multiple other services. Irish Water prioritised water supply to the Lady of Lourdes hospital. Irish Water and Louth County Council have mobilized alternative water supplies that will be available from 4pm today at the following locations;

  • Boyne Business Park, Greenhills
  • Yellowbatter Estate (Green area) Can be approached from Ballymakenny Rd or Termonfeckin Rd
  • Brookeville Estate, Ballymakenny Rd
  • Wheaton Hall Shops Car Park, Dublin Rd
  • Platin Road, Opposite Johns Shop
  • Aura Swimming Pool Car Park, Marleys Lane

Customers are reminded to use their own containers when taking water from the tankers or IBCs and to boil the water before consumption as a precautionary measure.

Customers should follow HSE and government COVID-19 advice in relation to social distancing when collecting water from tankers.

Speaking about the repair works, Donal Heaney, Irish Water said: “The repairs proved extremely complex given the location of the burst. Crews worked hard through the night and have successfully completed the repairs. We understand the inconvenience unplanned outages can have on customers and we appreciate your patience as we worked to return the water supply to homes and businesses as quickly as possible.”

Vulnerable customers who have registered with Irish Water receive direct communications from us for planned and unplanned outages lasting more than four hours.

Our customer care team is available to help 24/7 on 1800 278 278 and customers can also contact us on Twitter @IWCare with any queries. For further updates please see our supply and service map.

Irish Water continues to work at this time with our Local Authority partners, contractors and others to safeguard the health and well-being of both staff and the public and to ensure the continuity of critical drinking water and wastewater services. Irish Water would like to remind people to follow the HSE COVID-19 advice and ensure frequent handwashing.

Irish Water is working with Louth County Council to restore water as quickly as possible to customers in Drogheda impacted by a major burst water main since early this morning. The burst is located on the Donore road on a water main that supplies water in Drogheda. The areas affected include Ballsgrove Estate, Donore Industrial Estate, Trinity Street, Patrick Street, Lourdes, Drogheda Town North, Cord Road,  Cross Lane, Ballymakenny Road, Sandyford, North Quay, Termonfeckin, Clogherhead, Termonabbey, Newfoundwell Road, Ballymakenny Road and surrounding areas.

Dedicated water service crews were mobilised and repairs were underway since early on Monday morning and continued through the night. The repair is proving complex given the difficult ground conditions and the presence of other services. Irish Water has prioritised water supply to the Lady of Lourdes hospital and the Cottage hospital. Irish Water is mobilizing alternative water supplies and will provide a further update as soon as locations are confirmed. Following the completion of the repair it will take several hours for normal water supply to return to all customers.

Speaking about the repair works, Donal Heaney, Irish Water said: “The repairs are proving extremely complex given the location of the burst. Crews have worked through the night and have made progress. We expect the repair to be completed later today. We understand the inconvenience unplanned outages can have on customers and we appreciate your patience as we work to return the water supply to homes and businesses as quickly as possible.”

Vulnerable customers who have registered with Irish Water receive direct communications from us for planned and unplanned outages lasting more than four hours.

Our customer care team is available to help 24/7 on 1800 278 278 and customers can also contact us on Twitter @IWCare with any queries. For further updates please see our supply and service map.

Irish Water continues to work at this time with our Local Authority partners, contractors and others to safeguard the health and well-being of both staff and the public and to ensure the continuity of critical drinking water and wastewater services. Irish Water would like to remind people to follow the HSE COVID-19 advice and ensure frequent handwashing.

Irish Water is working with Louth County Council to restore water as quickly as possible to customers in Drogheda impacted by a burst water main since early this morning. The major burst is located on the Donore road on a water main that supplies water in Drogheda. The areas affected include Ballsgrove Estate, Donore Industrial Estate, Trinity Street, Patrick Street, Lourdes, Drogheda Town North, Cord Road,  Cross Lane, Ballymakenny Road, Sandyford, North Quay, Termonfeckin, Clogherhead, Termonabbey, Newfoundwell Road, Ballymakenny Road and surrounding areas.

Dedicated water service crews were mobilised and repairs were underway since early this morning. The repair is proving complex and in order to safely facilitate the repairs it is likely that the crews will have to shut off the water supply to the entire Drogheda area between 6pm and 9pm tonight. Irish Water will tanker water to the Lady of Lourdes hospital and the Cottage hospital during this time to ensure continuity of supply. Following the completion of the repair it will take several hours for normal water supply to return to all customers.

Speaking about the repair works, Donal Heaney, Irish Water said: “The repairs are being conducted as quickly and as safely as possible to minimise disruption to the community in Drogheda and restore water for all customers. We understand the inconvenience unplanned outages can have on customers and we appreciate your patience as we work to return the water supply to homes and businesses as quickly as possible.”

Vulnerable customers who have registered with Irish Water receive direct communications from us for planned and unplanned outages lasting more than four hours.

Our customer care team is available to help 24/7 on 1800 278 278 and customers can also contact us on Twitter @IWCare with any queries. For further updates please see our supply and service map.

Irish Water continues to work at this time with our Local Authority partners, contractors and others to safeguard the health and well-being of both staff and the public and to ensure the continuity of critical drinking water and wastewater services. Irish Water would like to remind people to follow the HSE COVID-19 advice and ensure frequent handwashing.

Irish Water has identified a major burst in a watermain in Drogheda and is working with Louth County Council to restore water as quickly as possible to impacted customers. The areas affected include Ballsgrove Estate, Donore Industrial Estate, Trinity Street, Patrick Street, Lourdes, Drogheda Town North, Cord Road, Cross Lane, Ballymakenny Road, Sandyford, North Quay, Termonfeckin, Clogherhead, Termonabbey, Newfoundwell Road, Ballymakenny Road and surrounding areas.

Dedicated water service crews have mobilised and repairs are underway. To minimise the impact on customers, Irish Water and Louth County Council have reconfigured the network in order to allow reservoirs supplying the area to refill. A further update will be provided as repairs progress.

Speaking about the repair works, Donal Heaney, Irish Water said: “The repairs are being conducted as quickly and efficiently as possible to minimise disruption to the community in Drogheda and restore water for all customers.

“We understand the inconvenience unplanned outages can have on customers and we appreciate your patience as we work to return the water supply to homes and businesses as quickly as possible.

Vulnerable customers who have registered with Irish Water receive direct communications from us for planned and unplanned outages lasting more than four hours.

Our customer care team is available to help 24/7 on 1800 278 278 and customers can also contact us on Twitter @IWCare with any queries. For further updates please see our supply and service map.

Irish Water continues to work at this time with our Local Authority partners, contractors and others to safeguard the health and well-being of both staff and the public and to ensure the continuity of critical drinking water and wastewater services. Irish Water would like to remind people to follow the HSE COVID-19 advice and ensure frequent handwashing.