Repairs to burst water main completed in Cork City

21 May 2022

Crews have repaired a burst water main in the Douglas area of Cork City with a full water supply expected to be restored shortly.

Irish Water and Cork County Council worked to restore the water supply to more than 6,000 homes and businesses across the city

The areas affected included Calderwood, Pinecroft, Grange, Frankfield, Ballycurean, Forgehill, Lenaghnamore, Marrayborough Hill, Mount Oval, Garryduff and parts of Coachill, Donnybrook, Passage West and surrounding areas.

Thanking the Cork community for its patience, Oliver Harney, Irish Water said: “Irish Water understands the inconvenience to customers when an unplanned outage occurs. The crews worked as quickly and efficiently as possible to minimise the disruption to the community. We thank customers for their patience while these works occurred.

Typically, it takes two to three hours following repairs for normal supply to be restored to all customers affected by an unplanned outage.

It may take a few hours for the network to fully replenish with possible discoloration in areas for a period after that.

Our customer care team is available to help 24/7 on 1800 278 278 and customers can also contact us on Twitter @IWCare with any queries. For further updates please see the Supply and Service Updates section of our website.

Irish Water is responsible for the delivery of all public water and wastewater services in Ireland. We are committed to continuously upgrading and developing critical infrastructure to support the growth needed in housing and across our economy, while protecting the environment and safeguarding water supplies.

Previous Updates

Crews are on site in the Douglas area of Cork City this morning repairing a burst water main. 

Irish Water and Cork City Council are working to restore the water supply to more than 6,000 homes and businesses as quickly as possible.

The areas affected include Calderwood, Pinecroft, Grange, Frankfield, Ballycurean, Forgehill, Lenaghnamore, Marrayborough Hill, Mount Oval, Garryduff and parts of Coachill, Donnybrook, Passage West and surrounding areas.

Customers can expect to experience water outages until 6pm this evening.

Typically, it takes two to three hours following repairs for normal supply to be restore d to all customers affected by an unplanned outage.

Speaking about the repair works Oliver Harney, Irish Water said: “The repairs are being conducted as quickly and efficiently as possible to minimise the disruption to the community and restore water to all customers in the Douglas area.

We understand the inconvenience unplanned outages can have on customers and we appreciate your patience as we work to repair the burst and return the water supply to homes and businesses.

Vulnerable customers who have registered with Irish Water receive direct communications from us for planned and unplanned outages lasting more than four hours.

Our customer care team is available to help 24/7 on 1800 278 278 and customers can also contact us on Twitter @IWCare with any queries. For further updates please see the Supply and Service Updates section of our website.

Irish Water is responsible for the delivery of all public water and wastewater services in Ireland. We are committed to continuously upgrading and developing critical infrastructure to support the growth needed in housing and across our economy, while protecting the environment and safeguarding water supplies.