Leaks identified overnight impacting Terenure Village area, Bushy Park Road and surrounds

21 October 2022

Information below is relevant until further updates are provided here or on our Supply and Service Updates section.

Update 4:30pm 21 October 2022

Irish Water and Dublin City Council are pleased to announce that the repair works are now complete and that the water pressure in the network should return to normal over the coming hours. We apologise for any inconvenience caused as a result of these works.

Previous Updates

Dublin City Council water service crews working on behalf of Irish Water having identified a number of additional leaks on the network impacting water pressure and supply for customers in the Terenure, Bushy Park area. Water Service Crews are on site and hope to restore normal supply as quickly as possible. Further updates on timelines will be provided as soon as available.

The leaks and interruptions to supply are likely an impact of a major burst to a water main on Tuesday which caused outages in a number of areas in South Dublin. Water supply and improved pressure has returned to most customers as the network recharged following protracted complex repairs in a number of locations over the previous two days.

Speaking about the issue Joe O'Reilly, Irish Water said: “We apologise for the interruption to supply and pressure issues being experienced, we would like to thank customers for their patience while works are ongoing. Following a major burst and repairs being completed we have identified a number of additional locations that have needed extensive repair work. As water pressure returns to the network following a major outage the movement in the pipes can and has caused additional bursts on the network. Crews have been working around the clock to restore normal water supply to all customers.

For more information and updates please visit the Supply and Service Updates section of our website.

Irish Water and Dublin City Council advise that while the network continues to refill following a large burst to a water main which caused outages in some parts of South Dublin, there are some areas on the extremities of the network that may continue to experience temporary low water pressure. This is expected to abate over the coming hours. 

Dublin City Council water service crews working on behalf of Irish Water worked through the night to fix a water main obstruction that developed following a large burst water main on Tuesday which caused outages in areas of South Dublin. Water and improved pressure is returning to all customers as the network recharges.

An 8 metre section of aging pipeline was replaced Tuesday along with valve replacement works and water began to refill the network. Following reports of low water pressure, dedicated water service crews were again mobilised and having identified the cause, completed remedial works overnight to restore normal water supply to impacted customers as quickly as possible.

The repairs were complex due to the location of the dig and the presence of other services over the water main which had to be carefully excavated. To safely complete the repairs and minimise disruption to impacted customers as much as possible, an overnight water outage last night Wednesday into Thursday was necessary, the repairs were completed throughout the night into morning under challenging weather conditions.

Speaking about the issue Joe O'Reilly, Irish Water said: “We apologise for the interruption to supply and thank customers for their patience while works were completed, it could take a couple of hours for the network to fully recharge due to the size of the affected area, it is expected that normal supply will be restored by 12pm today to most customers."

I would like to take this opportunity to thank our colleagues in Dublin City Council Water Services who worked through the night in appalling weather conditions to resolve the issue. Some customers may continue to experience temporary discolouration to their water supply as the network recharges. For more advice and helpful tips, visit our Issues During or After an Outage page."

Irish Water and Dublin City Council are progressing works to resolve low water pressure issues following a large burst water main yesterday which caused widespread outages in the following areas in South Dublin: Rathfarnham, Rathdown, Crannagh, Terenure, Milltown, Rathgar, Ranelagh, Bushy Park,  Rathmines, Harolds Cross and surrounding areas in South Dublin.

An 8-metre section of aging pipeline was replaced yesterday along with valve replacement works and water began to refill the network. Following reports of low water pressure, dedicated water service crews were again mobilised and having identified the cause, are continuing with remedial works to restore normal water supply to impacted customers as quickly as possible.

The repairs are complex due to the location of the dig and the presence of other services over the water main which has to be carefully excavated. To safely complete the repairs and minimise disruption to impacted customers as much as possible, an overnight water outage will be necessary, with works continuing throughout the night. When repairs have been completed, it could take up to 6 hours for the network to fully recharge due to the size of the affected area but it is hoped that normal supply will be restored early tomorrow morning.

Speaking about the issue Joe O'Reilly, Irish Water said: “We continue to prioritise these repairs and are working as quickly as possible to restore normal water supply to impacted customers. We understand the inconvenience that unplanned water disruptions can have on customers and we appreciate their patience as we continue with these complex repairs.

“I would like to take this opportunity to thank our colleagues in Dublin City Council Water Services who continue to work closely with us to resolve these issues that have surfaced as a result of yesterday’s burst.”

Some customers may continue to experience temporary discolouration to their water supply as repair works continue. For helpful tips, visit the Issues during or after an outage section of our website.

Vulnerable customers who have registered with Irish Water receive direct communications from us for planned and unplanned outages lasting more than four hours. 

Our customer care team is available to help 24/7 on 1800 278 278 and customers can also contact us on Twitter @IWCare with any queries. For further updates please see the Irish Water website.

Irish Water is responsible for the delivery of all public water and wastewater services in Ireland. We are committed to continuously upgrading and developing critical infrastructure to support the growth needed in housing and across our economy, while protecting the environment and safeguarding water supplies.

Irish Water and Dublin City Council are investigating reports of low water pressure following repairs to a large burst water main yesterday which caused widespread outages in the following areas in South Dublin: Rathfarnham, Rathdown, Crannagh, Terenure, Milltown, Rathgar, Ranelagh, Bushy Park,  Rathmines, Harolds Cross and surrounding areas in South Dublin.

An 8 metre section of aging pipeline was replaced yesterday and water began to refill the network, which took a number of hours due to the size of the affected area.

Following reports of low water pressure, dedicated water service crews were mobilised and are on the ground working as quickly as possible to identify the cause of the issue and undertake the necessary remedial works to restore normal water supply to impacted customers. A further update will be provided as works progress.  

Speaking about the issue Joe O'Reilly, Irish Water said: “We are prioritising this issue and working to identify the cause so that we can start remedial works and restore water supply as quickly as possible. We understand the inconvenience that unplanned water disruptions can have on customers and we appreciate their patience as we work to resolve the issue.

Some customers may be experiencing temporary discolouration to their water supplies following yesterday’s outage. For helpful tips, visit the Issues during or after an outage section of our website.

Vulnerable customers who have registered with Irish Water receive direct communications from us for planned and unplanned outages lasting more than four hours. 

Our customer care team is available to help 24/7 on 1800 278 278 and customers can also contact us on Twitter @IWCare with any queries. For further updates please see our website.

Irish Water is responsible for the delivery of all public water and wastewater services in Ireland. We are committed to continuously upgrading and developing critical infrastructure to support the growth needed in housing and across our economy, while protecting the environment and safeguarding water supplies.

Irish Water and Dublin City Council have successfully completed repairs to a large burst water main which caused widespread outages and low pressure in Rathfarnham, Rathdown, Crannagh, Terenure, Milltown, Rathgar, Ranelagh, Bushy Park,  Rathmines, Harolds Cross and surrounding areas in South Dublin.

Following reports of supply disruptions, dedicated water service crews were immediately mobilised and following investigations, worked throughout the day to replace an 8 metre section of aging pipeline in order to restore normal water supply to impacted customers. Water has begun to refill the network, however, it could take up to 6 hours for the network to fully recharge due to the size of the affected area.

Joe O’Reilly, Irish Water, commented: “The repair works were conducted as quickly and as efficiently as possible to minimise disruption and have successfully been completed. It could take up to six hours for full supply to be restored to all impacted properties, especially those on higher ground and on the edge of the network”

 “Customers may experience some temporary discolouration of water following the works and occasionally issues such as internal airlocks may arise. For advice on clearing discoloration and airlocks, please visit this page on our site

Vulnerable customers who have registered with Irish Water receive direct communications for planned and unplanned outages lasting more than four hours.
 
Irish Water understands the inconvenience when bursts occur and thanks customers for their patience while we worked to restore normal supply to all impacted customers. The Irish Water customer care helpline is open 24/7 on 1800 278 278 and customers can also contact us on Twitter @IWCare with any queries.

Irish Water is responsible for the delivery of all public water and wastewater services in Ireland. We are committed to continuously upgrading and developing critical infrastructure to support the growth needed in housing and across our economy, while protecting the environment and safeguarding water supplies.

Irish Water and Dublin City Council are working to repair a burst water main causing supply disruptions to customers in Rathfarnham, Rathdown, Crannagh, Terenure, Milltown, Rathgar, Ranelagh, Bushy Park,  Rathmines, Harolds Cross and surrounding areas in South Dublin.

Crews are on the ground working to restore water as quickly as possible to impacted customers. 

Every effort is being made to maintain supply to as many customers as possible. However, the burst will cause some customers in these areas to experience reduced pressure and/or outages during the day.

Repairs are underway with a view to restoring water supply as quickly as possible.

Speaking about the repair works Joe O'Reilly, Irish Water said: “The repairs are being conducted as quickly as possible to minimise disruption to the community and restore water for all customers."  

We understand the inconvenience unplanned outages can have on customers and we appreciate their patience as we work to repair the burst and return the water supply.”

Vulnerable customers who have registered with Irish Water receive direct communications from us for planned and unplanned outages lasting more than four hours. 

Our customer care team is available to help 24/7 on 1800 278 278 and customers can also contact us on Twitter @IWCare with any queries. For further updates please see the Irish Water website.

Irish Water is responsible for the delivery of all public water and wastewater services in Ireland. We are committed to continuously upgrading and developing critical infrastructure to support the growth needed in housing and across our economy, while protecting the environment and safeguarding water supplies.