Crews working to restore normal water supply for customers supplied by Ahenny Water Treatment Plant

15 August 2022

Information below is relevant until further updates are provided here or on our Supply and Service Updates section.

Irish Water is working with Tipperary County Council to restore water to customers supplied by the Ahenny Town Water Treatment Plant following a mechanical fault at a pumping station. 

Whilst every effort is being made to maintain supply to all customers some may experience temporary, intermittent low pressure and/or water outages in Ahenny and surrounding areas.  

Dedicated water service crews have mobilised and repairs are underway. It’s expected that repairs will be complete by 6pm this evening. Typically, it takes two to three hours following repairs for normal supply to restore to all customers affected by an unplanned outage.

Ciaran Phelan, Irish Water, commented: “The repairs are being conducted as quickly and efficiently as possible at the pumping station to minimise disruption to the area and restore water for all customers. We understand the inconvenience an outage can have on customers, and we appreciate your patience as we work to return normal water supply as quickly as possible.”

Vulnerable customers who have registered with Irish Water receive direct communications from us for planned and unplanned outages lasting more than four hours.

Irish Water understands the inconvenience when an outage occurs and thanks customers for their patience while we work to restore normal supply to impacted customers. The Irish Water customer care helpline is open 24/7 on 1800 278 278 and customers can also contact us on Twitter @IWCare with any queries. For updates please visit the Supply and Service Updates section of the Irish Water website.

Irish Water is responsible for the delivery of all public water and wastewater services in Ireland. We are committed to continuously upgrading and developing critical infrastructure to support the growth needed in housing and across our economy, while protecting the environment and safeguarding water supplies.