Crews working to repair burst to a water main impacting customers in Orwell Road, Dublin 6W

03 March 2023

Information below is relevant until further updates are provided here or on our Supply and Service Updates section.

Uisce Éireann is working with South Dublin County Council to restore water supply as quickly as possible to impacted customers following a burst to a water main at Orwell Road Dublin 6W.  

Whilst every effort is being made to maintain supply to as many customers as possible, the burst is impacting the water supply to customers in Bishop Shanahan National School, Templeogue Woods, Cypress Downs, Rossmore Estate, Hillcrest Estate, Corrybeg, Old Bridge Road Templeogue and surrounding areas in Dublin 6W.

Dedicated water service crews are progressing with repairs which are expected to be completed by 4 pm today. It typically takes two to three hours to restore normal supply to all customers affected by an unplanned outage.

Tselopile Tlou,Uisce Éireann, commented: “The repairs are being conducted as quickly and as efficiently as possible to minimise disruption to the area and restore water for all customers.

“We understand the inconvenience unplanned outages can have on customers and we appreciate your patience as we work to return the water supply to homes and businesses as quickly as possible.”

Vulnerable customers who have registered with Uisce Éireann receive direct communications from us for planned and unplanned outages lasting more than four hours.

Uisce Éireann understands the inconvenience when a burst occurs and thanks customers for their patience while we work to restore normal supply to impacted customers.

The Uisce Éireann customer care helpline is open 24/7 on 1800 278 278 and customers can also contact us on Twitter @IWCare with any queries. For updates please visit the Water Supply Updates section of our website and enter the reference number SDU00059990 into the search bar.