Repairs to burst water main completed in Coalbrook

05 October 2022

Information below is relevant until further updates are provided here or on our Supply and Service Updates section.

Irish Water and Tipperary County Council have completed repair works following two bursts that had impacted the water supply for customers in the Coalbrook area over the last number of days. The bursts emptied the reservoir resulting in an outage for homes and businesses in the Coalbrook, Kilbraugh, Gurteen, Ballingarry, Earlshill, Tinnock and surrounding areas in Co. Tipperary.

Irish Water’s Colin Cunningham said, “We want to thank everyone for their patience over the last few days while we worked with Tipperary County Council on returning the water supply for everyone.

Water should now be returned to everyone who was impacted by these two bursts. If any customer is still without water, we would ask them to call our customer care team so we can investigate.”  

Our customer care team is available to help 24/7 on 1800 278 278 and customers can also contact us on Twitter @IWCare with any queries. For further updates please see the Irish Water website.

Irish Water is responsible for the delivery of all public water and wastewater services in Ireland. We are committed to continuously upgrading and developing critical infrastructure to support the growth needed in housing and across our economy, while protecting the environment and safeguarding water supplies.

Previous Updates

Irish Water and Tipperary County Council have repaired a vital truck main that sends water from the treatment plant to the reservoir following a burst yesterday, 2 October. This burst emptied the reservoir resulting in an outage for homes and businesses in the Coalbrook, Kilbraugh, Gurteen, Ballingarry, Earlshill, Tinnock and surrounding areas in Co. Tipperary.

Some customers will start to see their supply return over the next few hours, however, crews are still on-site in an attempt to locate a second burst, or leak, on the network. This can sometimes occur when the network is replenishing following an outage. It is anticipated that burst/leak may not be repaired until tomorrow as it is yet to be located.

When repair works have been fully completed, the reservoir will have to fill near full for all customers to regain their full supply. Crews are already tankering in an attempt to speed up the process, however, for some customers on higher elevations on the network, it could be Thursday before a full supply is restored.

An alternative water supplies are in place at the following locations:

  • Kilbraugh
  • Earlshill
  • Hogan’s Bar, Ballysloe
  • Coalbrook school
  • Carroll’s Factory, Ballingarry.

Irish Water’s Colin Cunningham said, "We understand the inconvenience unplanned outages can have on customers and we appreciate their patience as we work with Tipperary County Council to work towards returning the water supply for everyone.

There is now an alternative supply in five locations – Kilbraugh, Earlshill, Hogan’s Bar in Ballysloe, Coalbrook school and Carroll’s Factory in Ballingarry. I would like to remind everyone that the water from our tankers must be boiled before use. We will continue to keep the community informed as we work to restore a normal supply.”  

Our customer care team is available to help 24/7 on 1800 278 278 and customers can also contact us on Twitter @IWCare with any queries. For further updates please see the Irish Water website.

Irish Water is responsible for the delivery of all public water and wastewater services in Ireland. We are committed to continuously upgrading and developing critical infrastructure to support the growth needed in housing and across our economy, while protecting the environment and safeguarding water supplies.

Following a trunk watermain burst, the reservoir supplying customers on the Coalbrook Public Water Supply Scheme has emptied.

The burst is impacting the water supply to customers and businesses in Coalbrook, Kilbraugh, Gurteen, Ballingarry, Earlshill, Tinnock and surrounding areas in Co. Tipperary. An alternative water supply is available at Kilbraugh and Earlshill. 

Irish Water’s Colin Cunningham said, 

We understand the inconvenience unplanned outages can have on customers and we appreciate their patience as we work with Tipperary County Council to repair the burst and return the water supply.

The Coalbrook scheme was already struggling due to the dry weather, and we have had alternative water supplies in place over the last few weeks. This burst will put the supply under even more pressure now. After the repairs have been completed, supply will start to return to the majority of customers, however, it may take several days for normal supply to return to everyone. For example, customers on higher elevations on the network. Therefore, an alternative water supply will still be made available at Kilbraugh and Earlshill.

“I would like to remind everyone that the water from our tankers must be boiled before use. We will continue to keep the community informed as we work to restore a normal supply.”  

Our customer care team is available to help 24/7 on 1800 278 278 and customers can also contact us on Twitter @IWCare with any queries. For further updates please see the Irish Water website.

Irish Water is responsible for the delivery of all public water and wastewater services in Ireland. We are committed to continuously upgrading and developing critical infrastructure to support the growth needed in housing and across our economy, while protecting the environment and safeguarding water supplies.