Crews carrying out repair works to restore normal water supply in Shronell, Co. Tipperary

29 June 2022

Irish Water is working with Tipperary County Council to restore water as quickly as possible to impacted customers following a burst to a water main in Shronell this morning.

Every effort is being made to restore the supply as quickly as possible to homes and businesses in Shronell, Galbally, Lattin, Cullen, Mountbruce, Rosebora, Barronstown, Deerpark, Ballinahow, Ballykisteen and surrounding areas.

Dedicated water service crews have been working since this morning and are expected to be completed by 7pm this evening. Typically, it takes two to three hours following repairs for normal supply to restore to all customers affected by an unplanned outage. 

Speaking about the repair works, Water Operations Lead with Irish Water, Colin Cunningham said: “The repairs are being conducted as quickly and efficiently as possible to minimise disruption to the community and restore water for all customers."  

We understand the inconvenience unplanned outages can have on customers and we appreciate their patience. The repairs are being conducted as quickly as possible to minimise disruption to the community and restore water for all customers.” 

Vulnerable customers who have registered with Irish Water receive direct communications from us for planned and unplanned outages lasting more than four hours.

The Irish Water customer care helpline is open 24/7 on 1800 278 278 and customers can also contact us on Twitter @IWCare with any queries. For updates please visit the Supply and Service Updates section of the Irish Water website.

Irish Water is responsible for the delivery of all public water and wastewater services in Ireland. We are committed to continuously upgrading and developing critical infrastructure to support the growth needed in housing and across our economy, while protecting the environment and safeguarding water supplies.