New water meters to provide more accurate data for leak identification and billing

Our business customers in Dublin City, Laois and Kildare will receive new meters which have in-built drive-by technology to allow for faster and more frequent meter readings. The new meters will provide data to us which will assist in identifying potential leaks at a business premises and allow for fewer estimated bills being issued to customers

The Meter Replacement Programme was launched late last year and is currently ongoing in Donegal, Limerick, Sligo, Roscommon, and Galway, Leitrim, Cavan, Monaghan Tipperary, Wicklow, Longford and Kilkenny.

No charge to customers for installation of meters

Business customers who will be receiving a replacement meter in Dublin City, Laois and Kildare have already been notified by letter. We would like to stress that there is no charge to customers for the installation of the new meters which should ultimately provide them with a more accurate bill for their water usage and a means of detecting water leaks on their properties.

Temporary shut-offs while meters are being replaced

Water supply to businesses will be temporarily shut-off for approximately 15 minutes while the water meter is being replaced, however we will endeavour to keep the length of this water outage to a minimum. Businesses will receive a reminder notification at least two days before the work is scheduled to begin and the project team will speak to the customer directly before interrupting supply.

More information

For more information please visit our Business section. If you have any further queries you can contact our customer care helpline on 1850 778 778 or email

Dublin, Kildare, Laois

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