24 April 2018 Go back to News
Business customers in Donegal and Limerick to receive new water meters to provide more accurate billing for commercial water usage
New meters have in-built drive-by technology to allow for faster and more frequent meter readings
Our business customers in Counties Donegal and Limerick will receive new meters which have in-built drive-by technology to allow for faster and more frequent meter readings. This will result in fewer estimated bills being issued to customers and will also provide us with data which will assist in identifying potential leaks at business premises.
The Regional Meter Replacement Programme was launched late last year and is currently ongoing in Sligo, Roscommon and Galway.
Business customers receiving a replacement meter in Donegal and Limerick have already been notified by letter. Please note there is no charge to our customers for the installation of the new meters which will ultimately provide a more accurate bill for your water usage and a means of detecting water leaks on your properties.
Water supply to businesses will be temporarily shut-off for approximately 15 minutes while the water meter is being replaced, however, we will endeavour to keep the length of this water outage to a minimum. Businesses will receive a reminder notification at least two days before the work is scheduled to begin and the project team will speak to the customer directly before interrupting supply.
If you have any further queries you can contact our customer care helpline on 1850 778 778 or email firstname.lastname@example.org.