Burst watermain impacting Gowran, Goresbridge, and Paulstown
20 March 2023
Information below is relevant until further updates are provided here or on our Supply and Service Updates section.
Uisce Éireann working in partnership with Kilkenny County Council, have successfully repaired a burst watermain impacting customers in Gowran, Goresbridge, Paulstown and surrounding areas in Co Kilkenny.
It typically takes two to three hours for water to refill the network and normal supply to restore to all customers affected by an unplanned outage.
Uisce Éireann and Kilkenny County Council understand the inconvenience when a burst occurs and thank customers for their patience while we worked to repair the burst and restore supply to impacted customers as quickly and as safely as possible. Uisce Éireann and Kilkenny County Council regret any inconvenience caused.
Customers may experience airlocks in their internal plumbing following an outage. For advice on how to deal with airlocks please visit our page How to check for and clear internal airlocks on water.ie. Our customer care helpline is open 24/7 on 1850 278 278 and customers can also contact us on Twitter @IWCare with any queries.
James O’Tool, Uisce Éireann, commented: “The repairs were conducted as quickly and as efficiently as possible to minimise disruption to the area and restore normal water supply for all customers.
“We understand the inconvenience unplanned outages can have on customers and we appreciate your patience as we worked to return normal water supply to homes and businesses as quickly as possible.”
The Uisce Éireann customer care helpline is open 24/7 on 1800 278 278 and customers can also contact us on Twitter @IWCare with any queries. For updates please visit the Water Supply Updates section of our website and enter the reference number KIL00060589.
Uisce Éireann is responsible for the delivery of all public water and wastewater services in Ireland. We are committed to continuously upgrading and developing critical infrastructure to support the growth needed in housing and across our economy, while protecting the environment and safeguarding water supplies.
Previous Updates
Uisce Éireann and Kilkenny County Council are working to restore water supply to approximately 3,000 customers in Gowran, Goresbridge, Paulstown and surrounding areas due to a burst watermain.
Repairs are expected to be completed by 12pm tomorrow, however, it typically takes two to three hours following repairs for the network to refill and for normal water supply to restore to all customers.
Uisce Éireann’s, James O’ Toole said “Uisce Éireann understands the inconvenience when an unplanned outage occurs and we would like to thank customers for their patience while we work to repair the burst and restore normal supply to impacted customers as quickly as possible.”
The Uisce Éireann customer care helpline is open 24/7 on 1800 278 278 and customers can also contact us on Twitter @IWCare with any queries. For updates please see the water supply and services section.
Uisce Éireann is responsible for the delivery of all public water and wastewater services in Ireland. We are committed to continuously upgrading and developing critical infrastructure to support the growth needed in housing and across our economy, while protecting the environment and safeguarding water supplies.