Update 10:30 June 25

Full water supply restored to customers in Carrick-on-Shannon

Irish Water can confirm this morning (Tuesday) that water has been restored to all customers affected by a burst on a water main on the Leitrim Road, Carrick on Shannon.

Customers should now be receiving a normal water supply to their properties. If a customer is not receiving a water supply they are advised to check their internal plumbing for air locks. More information on airlocks is available on our Airlocks page.

Customers in the areas affected are asked to conserve water in their homes and business while repairs to the burst pipe continue. Further information on conservation measures is available on our Conservation section.

Irish Water and its contractors in partnership with Leitrim County Council are continuing to work to repair the burst pipe in difficult conditions which were exacerbated by recent heavy rain. Works to a burst on the same section of pipeline that happened the week before last are also continuing. Repairs are complex due to ground conditions and the condition of the old cast iron mains pipe. While it is not envisaged, should further outages occur details will be posted on the supply and service section of the Irish Water website.

The alternative water supplies that were put in place for customers yesterday will be removed throughout today.

Commenting Georgina O’Reilly, Irish Water’s Asset Operations Lead for Co Leitrim said: “Irish Water working in partnership with Leitrim County Council and our contractors would like to thank customers for their patience and cooperation while these complex repairs continue. It is Irish Water’s priority to safeguard a secure water supply for the people of Carrick on Shannon and we are treating this repair as a priority.”

Irish Water’s customer care helpline is open 24/7 on 1850 278 278 and customers can also contact us on Twitter @IWCare with any queries. Updates will continue to be provided on our Water Supply section.

Update 15:30 June 24

Ground conditions proving difficult for workers carrying out repairs

Irish Water and its contractors in partnership with Leitrim County Council are working hard to repair a burst water main on the Leitrim Road, Carrick on Shannon. Repairs to the burst are proving difficult due to heavy rain over the past number of days which have made boggy ground conditions even more difficult to work with.

The burst is on the same section of pipeline that burst last week. The pipe is an old cast iron mains pipe.

Customers in the following areas are affected by this unplanned outage and either have no water at present or are experiencing reduced pressures: Shannon Grove Estate, Cluain Ard Estate, Kingston Terrace, Lisnagot, Hartley and Clonsebane areas. Houses located in the higher areas will be most affected. An alternative water supply has been provided and will remain in place until a mains water supply has been restored.

The alternative water supplies can be found at the following locations:

  • St Mary’s Graveyard
  • Elevated area of Shannon Grove Estate
  • Elevated area of Cluain Ard Estate.

As a precautionary measure people using water from the alternative supplies are advised to boil water before consumption.

Commenting Georgina O’Reilly, Irish Water’s Asset Operations Lead for Co Leitrim said: “Irish Water working in partnership with Leitrim County Council and our contractors are committed to safeguarding the water supply for customers in Carrick on Shannon. Repairs to this burst are complex due to the ground conditions which deteriorated due to recent heavy rain. We are treating this repair as a priority and will keep the public updated as to our progress as work progresses.”

Customers in the areas affected are asked to conserve water in their homes and businesses while repairs to the burst pipe continue. Learn about ways to conserve in our Water Conservation section.

Irish Water understands the inconvenience when a burst occurs and thanks customers for their patience while we work to repair the burst and restore a full supply to impacted customers. A traffic management system will be in place for the duration of the works.

Our customer care helpline is open 24/7 on 1850 278 278 and customers can also contact us on Twitter @IWCare with any queries. Updates will continue to be provided on our Water Supply section.

Cork

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