Irish Water and Donegal County Council continue to implement their major incident plan following the flooding of the Bundoran Water Treatment Plant which still remains non-operational. Irish water would like to assure all customers that the situation at the treatment plant is under consistent review, Irish Water will resume work on siteas soon as flood conditions permit; it is a priority to bring the plant back into full service at the earliest opportunity.

Operational changes to the network are also being undertaken as part of this major incident plan to keep customers in supply where possible. Where a customer has water coming from their tap, this water can be used in a normal manner, it does not have to be boiled before use.

As part of these changes water has been introduced from adjacent networks in County Leitrim, County Fermanagh (NI Water) and the adjacent Ballyshannon Water Supply Scheme. Irish Water’s position as a national utility means it has been able to efficiently arrange emergency supplies of water from neighbouring counties, including from County Fermanagh with it’s Northern Ireland counterpart, Northern Ireland Water. Irish Water would like to acknowledge the excellent cross border and cross county cooperation.

To implement these changes a temporary pumping station has had to be constructed to boost the Ballyshannon Water Supply as well as laying of large sections of pipeline and minor changes to existing pumping stations throughout the network. This work which has been carried out since the incident began over the weekend was undertaken in difficult conditions and has involved up to 30 local authority staff from across Donegal CoCo .

Further interruptions may continue to be experienced today and tomorrow and these could affect the entire Bundoran area. This incident is consistently being reviewed, it is a priority for Irish Water to return service as normal to the area. Irish Water will provide further updates tomorrow the 9th of December.

For people experiencing outages Mobile Water Tankers and Standpipe are located at strategic points throughout the Bundoran network. Please note that water taken from these tankers and the standpipe whilst fully treated, and safe to drink must be boiled before use These locations are as follows:

• Bowser Location No. 1: Sea Front Carpark, Astoria Road
• Bowser Location No. 2: Central Lane Car Park
• Bowser Location No. 3: Old Tullaghan Road, Magheracar
• Bowser Location No. 4: BMG Hardware, Access Road
• Standpipe Location: Market Yard, Ballyshannon (adjacent to fire station)

Customers may experience low pressure or loss of supply over the coming days and are asked to report any concerns to the Irish Water customer contact centre on 1890 278 278. Customers are requested to conserve water and check their premises for leaks.

Irish Water would like to apologise to all customers affected by this incident.

Irish Water would like to thank Donegal LA staff, Northern Ireland Water , Leitrim County Council the HSE and the ESB for their continuing efforts with dealing with this on-going incident.

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