Update 11 December 2019

Irish Water and Limerick City and County Council are working to resolve issues which have led to a Boil Water Notice being issued for Fedamore and to restore a safe and secure water supply.

It was necessary to issue the Boil Water notice on December 2, following consultation with the HSE, after a drop in the quality of the raw water from the underground source which supplies the area. This was due to an increase in turbidity, or cloudiness, in the water. High turbidity can affect the treatment process leading to a risk that water entering supply is not adequately disinfected.

In such a situation, a Boil Water Notice is necessary in order to protect public health. Since these issues arose, we have been working on site to find a solution, including installing new filters at the treatment plant. Over the coming week we intend to carry out additional upgrade works on the borehole which supplies the area.

Please boil water until further notice

This may lead to some temporary disruption to water supplies or loss of pressure. In the meantime it is important that all customers continue to boil their water before using it. Ian O’Mahony, Irish Water’s Operations Lead for Limerick, says: “We fully appreciate and understand the inconvenience a Boil Water Notice causes and would like to assure residents and businesses that we are working hard to restore a normal water supply as soon as it is safe to do so. In the meantime, we would like to thank customers in the area for their patience and support.

More information

Should customers have any queries regarding this Boil Water Notice they should contact Irish Water directly on our customer care helpline. Updates are available on our supply and service section, on Twitter @IWCare and via our customer care helpline open 24/7 on 1850 278 278. Please see below for more information on Boil Water Notices.

Using water in a boil water notice

More information

  • Drinking 
  • Drinks made with water 
  • Preparation of salads and similar foods, which are not cooked prior to eating 
  • Brushing of teeth 
  • Making of ice
    • Discard ice cubes in fridges and freezers and filtered water in fridges
    • Make ice from cooled boiled water
  • Use water prepared for drinking when preparing foods that will not be cooked (e.g. washing salads).
  • Water can be used for personal hygiene, bathing and flushing of toilets but not for brushing teeth or gargling
  • When boiling water
    • Boil water by bringing to a vigorous, rolling boil (e.g. with an automatic kettle) and allow to cool
    • Cover and store in a refrigerator or cold place
  • Water from the hot tap is not safe to drink
  • Domestic water filters will not render water safe to drink 
  • Caution should be taken when bathing children to ensure that they do not swallow the bathing water
  • Where a Boil Water Notice is in place, you can prepare infant formula from tap water that has been boiled once (rolling boil for 1 minute) and cooled beforehand
  • Prepare infant feeds with tap water that has been brought to the boil once and cooled. Do not use water that has been re-boiled several times.
  • Bottled water can also be used to make up infant formula but if it is used it should be boiled once and cooled. All bottled water, with the exception of natural mineral water, is regulated  to the same standard as drinking water. It is best not to use bottled water labelled as ‘Natural Mineral Water’ as it can have high levels of sodium (salt) and other minerals, although it rarely does. ‘Natural Mineral Water’ can be used if no other water is available, for as short a time as possible, as it is important to keep babies hydrated.
  • Ready-to-use formula that does not need added water can also be used.
  • Great care should be taken with boiled water to avoid burns and scalds as accidents can easily happen, especially with children.

To be on the safe side, it is a good idea to boil the water and let it cool before giving to your pet.

A Boil Water Notice is imposed to protect human health. If you have concerns regarding your animals drinking water that is subject to a Boil Water Notice then you should consult your Vet. Outdoor animals, such as cattle and horses, are exposed to bacteria on a daily basis vastly in excess of that experienced by humans.

All water intended for human consumption should be boiled at a rolling boil for at least one minute and cooled before it is used to make hot drinks.

The BWN was imposed on a precautionary basis. However if you are feeling unwell you should consult your GP.

Yes, please put your dishwasher on the highest temperature setting, and let the dishes dry before use.

Most filters are designed to improve the taste and odour of water and not remove harmful bacteria. Check the manual or contact the manufacturer for more information. If in doubt, you should boil your water or use bottled water.

During the short time your water supply is interrupted most central heating systems can be used. However, if you are unsure please refer to your manufacturer’s guide or check with a heating professional.

Consult your local GP for medical advice.

It is recommended that if it is a large open wound or if you are immuno-compromised, apply a waterproof bandage to the wound or take a sponge bath. Seek medical advice for further information.

Previous press releases

Issued 2 December

In consultation with the HSE, Irish Water and Limerick City and County Council have issued a Boil Water Notice for all customers served by the Fedamore Public Water Supply.

The Boil Water Notice affects approximately 500 people in Fedamore and surrounding areas.

The Boil Water Notice has been reissued following an increase in turbidity - or cloudiness - at the underground borehole source which supplies the area. This has led to a risk of the treatment process being compromised. Irish Water’s drinking water compliance and operational experts are working with colleagues in Limerick City and County Council to resolve the issue as soon as possible.

In the meantime, all customers of this supply are advised to boil water before use until further notice.

Ian O'Mahony, Irish Water's Operations Lead for Limerick, said. "We acknowledge the impact and inconvenience caused by the imposition of a Boil Water Notice to homes and businesses. We wish to thank the community for their patience and cooperation while we work to resolve this issue. Our priority is the provision of safe, clean drinking water and safeguarding that water supply for the future is a vital focus."

Irish Water is contacting registered vulnerable customers who are affected by this Boil Water Notice to advise them.

Should customers have any queries regarding this Boil Water Notice they should contact Irish Water directly on our customer care helpline. Updates are available on our supply and service section, on Twitter @IWCare and via our customer care helpline open 24/7 on 1850 278 278.

Further information on our Boil Water Notice section.

Boil Water Notice advice

Water must be boiled for:

  • Drinking
  • Drinks made with water
  • Preparation of salads and similar foods, which are not cooked prior to eating
  • Brushing of teeth
  • Making of ice - discard ice cubes in fridges and freezers and filtered water in fridges. Make ice from cooled boiled water.

What actions should be taken:

  • Use water prepared for drinking when preparing foods that will not be cooked (e.g. washing salads)
  • Water can be used for personal hygiene, bathing and flushing of toilets but not for brushing teeth or gargling
  • Boil water by bringing to a vigorous, rolling boil (e.g. with an automatic kettle) and allow to cool. Cover and store in a refrigerator or cold place. Water from the hot tap is not safe to drink. Domestic water filters will not render water safe to drink
  • Caution should be taken when bathing children to ensure that they do not swallow the bathing water
  • Prepare infant feeds with water that has been brought to the boil once and cooled. Do not use water that has been re-boiled several times. If bottled water is used for the preparation of infant feeds it should be boiled once and cooled. Bottled water can also be used to make up infant formula. All bottled water, with the exception of natural mineral water, is regulated to the same standard as drinking water. It is best not to use bottled water labelled as ‘Natural Mineral Water’ as it can have high levels of sodium (salt) and other minerals, although it rarely does. ‘Natural Mineral Water’ can be used if no other water is available, for as short a time as possible, as it is important to keep babies hydrated.

Great care should be taken with boiled water to avoid burns and scalds as accidents can easily happen, especially with children.

Limerick

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