As a consequence of Storm Desmond the water levels of the river Suck have risen significantly and caused untreated water to ingress into the water treatment process. An operational team has been on site since early yesterday morning and 50,000 gallons of water per hour are being pumped out of the effected area.

The building has not been compromised by the flooding and there is no long term damage. 10,300 Irish water customers are effected. Kiltormer and Clontuskert Group Water Schemes, which are also served by the Treatment plant, are also effected.

Irish Water is in the process of contacting customers who have registered themselves as “Vulnerable Customers”. Vunerable Customers who have not registered themselves can contact the Irish Water call centre on 1890 448 448 where they will be instructed on what to do.

Irish Water will continue to provide updates on our outages section, via @IWCare, through local media and  the Galway Co Co website as they become available and apologise for any inconvenience caused.

Irish Water urges people to follow the instructions on the Boil Water Notice that have been issued, and to boil water for food preparation.

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