Boil Water Notice for Toomevara Area of the Nenagh Public Water Supply lifted with immediate effect

27 July 2022

Irish Water and Tipperary County Council wish to notify customers that following the completion of remedial measures, and after consulting with the HSE, the Boil Water Notice that was in place on the Toomevara area of the Nenagh PWS is now lifted with immediate effect.

All consumers in the Toomevara Area on the Nenagh Public Water Supply can now resume normal use of the water supply for drinking, food preparation and brushing teeth.

Irish Water and the Local Authority/Health Service Executive Water Liaison Group will continue to meet and will review ongoing process control, monitoring and testing of the drinking water supply.

The Irish Water Customer Contact Centre (1800 278 278) is available to answer customer queries in relation to this water notice. Further information is available on the Irish Water website. 

Irish Water and Tipperary County Council acknowledge the patience, cooperation and assistance of the general public during the period of the boil water notice and greatly regrets any inconvenience caused to householders and the business community. 

The areas affected included Toomevara, Coolkereen, Pallas West, Monanore, Garrane, Ballinlough and surrounding areas.

Irish Water is responsible for the delivery of all public water and wastewater services in Ireland. We are committed to continuously upgrading and developing critical infrastructure to support the growth needed in housing and across our economy, while protecting the environment and safeguarding water supplies.

Previous Updates

Irish Water and Tipperary County Council wish to advise customers in the Toomevara Area and on the Nenagh Public Water Supply, that due to supply issues affecting the Toomevara area, the introduction of an alternative water source is necessary for the area. Following consultation with the HSE and as a precaution, a Boil Water Notice has been put in place with immediate effect to protect the health of consumers.

This notice applies to all consumers in the Toomevara Area on the Nenagh Public Water Supply. 

The areas affected includes Toomevara, Coolkereen, Pallas West, Monanore, Garrane, Ballinlough and surrounding areas. A map of the area is available to view on the supply and service section of the Irish Water website.

Pat Duggan of Irish Water said: “We are now in a position to introduce the new water source due to low supply in the Toomevara area. Once we are satisfied that normal water supply can be restored, the notice will be lifted, but only when it is safe to do so and after consulting with the HSE."

In line with HSE COVID-19 advice and the requirement for frequent hand washing, Irish Water advises that the water remains suitable for this purpose and boiling the water is not required.

Vulnerable customers are reminded that the water is safe to consume once boiled.

Water must be boiled for:

  • Drinking;
  • Drinks made with water;
  • Preparation of salads and similar foods, which are not cooked prior to eating;
  • Brushing of teeth;
  • Making of ice - discard ice cubes in fridges and freezers and filtered water in fridges. Make ice from cooled boiled water.

What actions should be taken:

  • Use water prepared for drinking when preparing foods that will not be cooked (e.g. washing salads);
  • Water can be used for personal hygiene, bathing and flushing of toilets but not for brushing teeth or gargling;
  • Boil water by bringing to a vigorous, rolling boil (e.g. with an automatic kettle) and allow to cool. Cover and store in a refrigerator or cold place. Water from the hot tap is not safe to drink. Domestic water filters will not render water safe to drink;
  • Caution should be taken when bathing children to ensure that they do not swallow the bathing water;

Prepare infant feeds with water that has been brought to the boil once and cooled. Do not use water that has been re-boiled several times. If bottled water is used for the preparation of infant feeds it should be boiled once and cooled. If you are using bottled water for preparing baby food, be aware that some natural mineral water may have high sodium content. The legal limit for sodium in drinking water is 200mg per litre. Check the label on the bottled water to make sure the sodium or `Na' is not greater than 200mg per litre. If it is, then it is advisable to use a different type of bottled water. If no other water is available, then use this water for as short a time as possible. It is important to keep babies hydrated.

Great care should be taken with boiled water to avoid burns and scalds as accidents can easily happen, especially with children.

Updates will be available on the Supply and Service Updates section of our website, on Twitter @IWCare and via our customer care helpline, open 24/7 on 1800 278 278. Further information in relation to the Boil Water Notice is available from the Boil Water Notice page on our website.

Irish Water is responsible for the delivery of all public water and wastewater services in Ireland. We are committed to continuously upgrading and developing critical infrastructure to support the growth needed in housing and across our economy, while protecting the environment and safeguarding water supplies.