Boil Water Notice for Killavullen Public Water Supply remains in place

27 January 2023

Information below is relevant until further updates appear here or on our Supply and Service Updates section.

Uisce Éireann and Cork County Council wish to remind customers supplied by the Killavullen Public Water Supply that a Boil Water Notice remains in place to protect public health. The Boil Water Notice, issued on 2 May 2022, was put in place due to high levels of turbidity in the borehole supply. 

Drinking water experts from Uisce Éireann and Cork County Council are working to rectify the turbidity issues and lift the notice as quickly and as safely as possible, in consultation with the HSE. Uisce Éireann is also progressing a permanent solution to address the issues in the long-term that will ensure a safe, reliable drinking water supply to customers. Interim upgrade works are also progressing which will allow us to better manage turbidity events during periods of heavy rainfall until the enduring upgrades are completed. In the meantime, all customers on this supply are advised to boil water before use until further notice.

Uisce Éireann’s Operations Lead, Pat Britton said: “I would like to express my gratitude on behalf of Uisce Éireann and Cork County Council to the people of Killavullen who continue to be impacted by this Boil Water Notice. I want to assure the community that we are working hard to lift the notice when safe to do so and are working on a permanent solution. Until then, additional Boil Water Notices may need to be issued to protect public health.”

Upgrade works are underway to more effectively manage turbidity issues following periods of heavy rainfall and are expected to be completed by the end of February. Following a period of monitoring and testing, to ensure optimal standards have been achieved, Uisce Éireann and Cork County Council will consult with the HSE with a view to lifting the Boil Water Notice. 

To safeguard the water supply in the long term, Uisce Éireann is progressing plans to connect Killavullen to the Mallow Public Water supply Scheme, replacing and decommissioning the local water supply and ensuring safer, more reliable drinking water now and into the future. 

A design and build contractor has been engaged to progress the design of a permanent solution. The project is going through the design phase and construction is expected to commence before the end of Q2 2023.

Uisce Éireann’s drinking water standards, as per EU Drinking Water regulations, are strict and include wide safety margins. Where risks to water quality are identified through Uisce Éireann’s enhanced testing and monitoring programme, the Health Service Executive (HSE) are consulted, and Boil Water Notices are issued to protect public health. In all instances immediate action is taken to address the cause of the issue to enable the lifting of the notice as quickly as it safe to do so, in agreement with the HSE.

Vulnerable customers who have registered with Uisce Éireann receive direct communication on this Boil Water Notice and are reminded that the water is safe to consume once boiled. Those who have concerns should contact our customer care team on 1800 278 278.

Water must be boiled for:

  • Drinking;
  • Drinks made with water;
  • Preparation of salads and similar foods, which are not cooked prior to eating;
  • Brushing of teeth;
  • Making of ice - discard ice cubes in fridges and freezers and filtered water in fridges. Make ice from cooled boiled water.

What actions should be taken:

  • Use water prepared for drinking when preparing foods that will not be cooked (e.g. washing salads). 
  • Water can be used for personal hygiene, bathing and flushing of toilets but not for brushing teeth or gargling.
  • Boil water by bringing to a vigorous, rolling boil (e.g. with an automatic kettle) and allow to cool. Cover and store in a refrigerator or cold place. Water from the hot tap is not safe to drink. Domestic water filters will not render water safe to drink. 
  • Caution should be taken when bathing children to ensure that they do not swallow the bathing water.
  • Preparing Infant Formula: Where a Boil Water Notice is in place, you can prepare infant formula from tap water that has been boiled once (rolling boil for 1 minute) and cooled beforehand. Bottled water can also be used to make up infant formula. All bottled water, with the exception of natural mineral water, is regulated to the same standard as drinking water. It is best not to use bottled water labelled as ‘Natural Mineral Water’ as it can have high levels of sodium (salt) and other minerals, although it rarely does. ‘Natural Mineral Water’ can be used if no other water is available, for as short a time as possible, as it is important to keep babies hydrated. If bottled water is used to make up infant formula it should be boiled once (rolling boil for 1 minute),and cooled in the normal way. Ready-to-use formula that does not need added water can also be used.

Great care should be taken with boiled water to avoid burns and scalds as accidents can easily happen, especially with children.

Uisce Éireann is working closely with Cork County Council to lift the notice as soon as it is safe to do so. Updates will be available on our Supply and Service Updates section, on Twitter @IWCare and via our customer care helpline, open 24/7 on 1800 278 278. Further information in relation to the Boil Water Notice is available from our dedicated Boil Water Notice page.

Previous Updates

Uisce Éireann and Cork County Council wish to remind customers supplied by the Killavullen Public Water Supply that a Boil Water Notice remains in place to protect public health. The Boil Water Notice, issued on 2 May 2022, was put in place due to high levels of turbidity in the borehole supply.

Drinking water experts from Uisce Éireann and Cork County Council are working to rectify the turbidity issues and lift the notice as quickly and as safely as possible, in consultation with the HSE. Uisce Éireann is also progressing a permanent solution to address the issues in the long-term that will ensure a safe, reliable drinking water supply to customers. Interim upgrade works are also progressing which will allow us to better manage turbidity events during periods of heavy rainfall until the enduring upgrades are completed. In the meantime, all customers on this supply are advised to boil water before use until further notice.

Uisce Éireann’s Operations Lead, Pat Britton said: “I would again like to express my gratitude on behalf of Uisce Éireann and Cork County Council to the people of Killavullen who have been living with this Boil Water Notice since May." 

Preliminary works are underway on site and we aim to commence upgrade works at the reservoir and treatment plant in the coming weeks. The aim of the short-term works is to give the plant more durability in managing turbidity events following periods of heavy rainfall." 

I understand it is extremely frustrating for the community and all concerned. I would like to reiterate that we are working as quickly as we can to resolve these complex issues on site. Unfortunately, we are still experiencing ongoing turbidity issues in the water source which are preventing us from lifting the notice for the time being."  

The long-term plan is still to rationalise and decommission the raw water source which is vulnerable to turbidity and other factors affecting drinking water quality. Uisce Éireann is progressing plans to construct a pipeline that will connect Killavullen to the Mallow Public Water Supply Scheme, ensuring a safe, reliable drinking water supply to customers now and into the future. We will provide further updates as the project progresses.”

A design and build contractor has been engaged to progress the design of permanent solution. Design work is ongoing and a preliminary design is expected to be complete in January 2023.  We expect to have construction commencing before the end of Q2 2023.”

Uisce Éireann’s drinking water standards, as per EU Drinking Water regulations, are strict and include wide safety margins. Where risks to water quality are identified through Uisce Éireann’s enhanced testing and monitoring programme, the Health Service Executive (HSE) are consulted, and Boil Water Notices are issued to protect public health. In all instances immediate action is taken to address the cause of the issue to enable the lifting of the notice as quickly as it safe to do so, in agreement with the HSE.

Vulnerable customers who have registered with Uisce Éireann receive direct communication on this Boil Water Notice and are reminded that the water is safe to consume once boiled. Those who have concerns should contact our customer care team on 1800 278 278.

Water must be boiled for:

  • Drinking;
  • Drinks made with water;
  • Preparation of salads and similar foods, which are not cooked prior to eating;
  • Brushing of teeth;
  • Making of ice - discard ice cubes in fridges and freezers and filtered water in fridges. Make ice from cooled boiled water.

What actions should be taken:

  • Use water prepared for drinking when preparing foods that will not be cooked (e.g. washing salads). 
  • Water can be used for personal hygiene, bathing and flushing of toilets but not for brushing teeth or gargling.
  • Boil water by bringing to a vigorous, rolling boil (e.g. with an automatic kettle) and allow to cool. Cover and store in a refrigerator or cold place. Water from the hot tap is not safe to drink. Domestic water filters will not render water safe to drink. 
  • Caution should be taken when bathing children to ensure that they do not swallow the bathing water.
  • Preparing Infant Formula: Where a Boil Water Notice is in place, you can prepare infant formula from tap water that has been boiled once (rolling boil for 1 minute) and cooled beforehand. Bottled water can also be used to make up infant formula. All bottled water, with the exception of natural mineral water, is regulated to the same standard as drinking water. It is best not to use bottled water labelled as ‘Natural Mineral Water’ as it can have high levels of sodium (salt) and other minerals, although it rarely does. ‘Natural Mineral Water’ can be used if no other water is available, for as short a time as possible, as it is important to keep babies hydrated. If bottled water is used to make up infant formula it should be boiled once (rolling boil for 1 minute),and cooled in the normal way. Ready-to-use formula that does not need added water can also be used.

Great care should be taken with boiled water to avoid burns and scalds as accidents can easily happen, especially with children.

Uisce Éireann is working closely with Cork County Council to lift the notice as soon as it is safe to do so. Updates will be available on our Supply and Service Updates section, on Twitter @IWCare and via our customer care helpline, open 24/7 on 1800 278 278. Further information in relation to the Boil Water Notice is available from the Boil Water Notice section of our website.

Uisce Éireann and Cork County Council wish to remind customers supplied by the Killavullen Public Water Supply that a Boil Water Notice remains in place to protect public health. The Boil Water Notice, issued on 2 May 2022, was put in place due to high levels of turbidity in the borehole supply.

Drinking water experts from Uisce Éireann and Cork County Council are working to rectify the turbidity issues and lift the notice as quickly and as safely as possible, in consultation with the HSE. Uisce Éireann is also progressing a permanent solution to address the issues in the long-term that will ensure a safe, reliable drinking water supply to customers. Interim upgrade works are also progressing which will allow us to better manage turbidity events during periods of heavy rainfall until the enduring upgrades are completed. In the meantime, all customers on this supply are advised to boil water before use until further notice.

Uisce Éireann’s Operations Lead, Pat Britton said: “I would again like to express my gratitude on behalf of Uisce Éireann and Cork County Council to the people of Killavullen who have been living with this Boil Water Notice since May." 

Some preliminary works are underway on site and we aim to commence upgrade works at the reservoir and treatment plant in the coming weeks. The aim of the short-term works is to give the plant more durability in managing turbidity events following periods of heavy rainfall." 

I understand it is extremely frustrating for the community and all concerned. I would like to reiterate that we are working as quickly as we can to resolve these complex issues on site. Unfortunately, we are still experiencing ongoing turbidity issues in the water source which are preventing us from lifting the notice for the time being."  

The long-term plan is still to rationalise and decommission the raw water source which is vulnerable to turbidity and other factors affecting drinking water quality. Uisce Éireann is progressing plans to construct a pipeline that will connect Killavullen to the Mallow Public Water Supply Scheme, ensuring a safe, reliable drinking water supply to customers now and into the future. We will provide further updates as the project progresses.”

A design and build contractor has been engaged to progress the design of permanent solution. Design work is ongoing and a preliminary design is expected to be complete in January 2023. We expect to have construction commencing before the end of Q2 2023.”

Uisce Éireann’s drinking water standards, as per EU Drinking Water regulations, are strict and include wide safety margins. Where risks to water quality are identified through Uisce Éireann’s enhanced testing and monitoring programme, the Health Service Executive (HSE) are consulted, and Boil Water Notices are issued to protect public health. In all instances immediate action is taken to address the cause of the issue to enable the lifting of the notice as quickly as it safe to do so, in agreement with the HSE.

Vulnerable customers who have registered with Uisce Éireann receive direct communication on this Boil Water Notice and are reminded that the water is safe to consume once boiled. Those who have concerns should contact our customer care team on 1800 278 278.

Water must be boiled for:

  • Drinking;
  • Drinks made with water;
  • Preparation of salads and similar foods, which are not cooked prior to eating;
  • Brushing of teeth;
  • Making of ice - discard ice cubes in fridges and freezers and filtered water in fridges. Make ice from cooled boiled water.

What actions should be taken:

  • Use water prepared for drinking when preparing foods that will not be cooked (e.g. washing salads). 
  • Water can be used for personal hygiene, bathing and flushing of toilets but not for brushing teeth or gargling.
  • Boil water by bringing to a vigorous, rolling boil (e.g. with an automatic kettle) and allow to cool. Cover and store in a refrigerator or cold place. Water from the hot tap is not safe to drink. Domestic water filters will not render water safe to drink. 
  • Caution should be taken when bathing children to ensure that they do not swallow the bathing water.
  • Preparing Infant Formula: Where a Boil Water Notice is in place, you can prepare infant formula from tap water that has been boiled once (rolling boil for 1 minute) and cooled beforehand. Bottled water can also be used to make up infant formula. All bottled water, with the exception of natural mineral water, is regulated to the same standard as drinking water. It is best not to use bottled water labelled as ‘Natural Mineral Water’ as it can have high levels of sodium (salt) and other minerals, although it rarely does. ‘Natural Mineral Water’ can be used if no other water is available, for as short a time as possible, as it is important to keep babies hydrated. If bottled water is used to make up infant formula it should be boiled once (rolling boil for 1 minute),and cooled in the normal way. Ready-to-use formula that does not need added water can also be used.

Great care should be taken with boiled water to avoid burns and scalds as accidents can easily happen, especially with children.

Uisce Éireann is working closely with Cork County Council to lift the notice as soon as it is safe to do so. Updates will be available on our Supply and Service Updates section on water.ie, on Twitter @IWCare and via our customer care helpline, open 24/7 on 1800 278 278. Further information in relation to the Boil Water Notice is available from our dedicated Boil Water Notice page.

Uisce Éireann and Cork County Council wish to remind customers supplied by the Killavullen Public Water Supply that a Boil Water Notice remains in place to protect public health. The Boil Water Notice, issued on 2 May 2022, was put in place due to high levels of turbidity in the borehole supply.

Drinking water experts from Uisce Éireann and Cork County Council are working to rectify the turbidity issues and lift the notice as quickly and as safely as possible, in consultation with the HSE. Uisce Éireann is also progressing a permanent solution to address the issues in the long-term that will ensure a safe, reliable drinking water supply to customers. Interim upgrade works are also progressing which will allow us to better manage turbidity events during periods of heavy rainfall until the enduring upgrades are completed. In the meantime, all customers on this supply are advised to boil water before use until further notice.

Uisce Éireann’s Operations Lead, Pat Britton said: “I would again like to express my gratitude on behalf of Uisce Éireann and Cork County Council to the people of Killavullen who have been living with this Boil Water Notice since May. 

“Some preliminary works are underway on site and we aim to commence upgrade works at the reservoir and treatment plant in the coming weeks. The aim of the short-term works is to give the plant more durability in managing turbidity events following periods of heavy rainfall. 

 “I understand it is extremely frustrating for the community and all concerned. I would like to reiterate that we are working as quickly as we can to resolve these complex issues on site. Unfortunately, we are still experiencing ongoing turbidity issues in the water source which are preventing us from lifting the notice. 

“The long-term plan is still to rationalise and decommission the raw water source which is vulnerable to turbidity and other factors affecting drinking water quality. Uisce Éireann is progressing plans to construct a pipeline that will connect Killavullen to the Mallow Public Water Supply Scheme, ensuring a safe, reliable drinking water supply to customers now and into the future. We will provide further updates as the project progresses.”

“A design and build contractor has been engaged to progress the design of permanent solution.  Design work is ongoing and a preliminary design is expected to be complete in January 2023.  We expect to have construction commencing before the end of Q2 2023.

Uisce Éireann’s drinking water standards, as per EU Drinking Water regulations, are strict and include wide safety margins. Where risks to water quality are identified through Uisce Éireann’s enhanced testing and monitoring programme, the Health Service Executive (HSE) are consulted, and Boil Water Notices are issued to protect public health. In all instances immediate action is taken to address the cause of the issue to enable the lifting of the notice as quickly as it safe to do so, in agreement with the HSE.

Vulnerable customers who have registered with Uisce Éireann receive direct communication on this Boil Water Notice and are reminded that the water is safe to consume once boiled. Those who have concerns should contact our customer care team on 1800 278 278.

Water must be boiled for:

  • Drinking;
  • Drinks made with water;
  • Preparation of salads and similar foods, which are not cooked prior to eating;
  • Brushing of teeth;
  • Making of ice - discard ice cubes in fridges and freezers and filtered water in fridges. Make ice from cooled boiled water.

What actions should be taken:

  • Use water prepared for drinking when preparing foods that will not be cooked (e.g. washing salads). 
  • Water can be used for personal hygiene, bathing and flushing of toilets but not for brushing teeth or gargling.
  • Boil water by bringing to a vigorous, rolling boil (e.g. with an automatic kettle) and allow to cool. Cover and store in a refrigerator or cold place. Water from the hot tap is not safe to drink. Domestic water filters will not render water safe to drink. 
  • Caution should be taken when bathing children to ensure that they do not swallow the bathing water.
  • Preparing Infant Formula: Where a Boil Water Notice is in place, you can prepare infant formula from tap water that has been boiled once (rolling boil for 1 minute) and cooled beforehand. Bottled water can also be used to make up infant formula. All bottled water, with the exception of natural mineral water, is regulated to the same standard as drinking water. It is best not to use bottled water labelled as ‘Natural Mineral Water’ as it can have high levels of sodium (salt) and other minerals, although it rarely does. ‘Natural Mineral Water’ can be used if no other water is available, for as short a time as possible, as it is important to keep babies hydrated. If bottled water is used to make up infant formula it should be boiled once (rolling boil for 1 minute),and cooled in the normal way. Ready-to-use formula that does not need added water can also be used.
  • Great care should be taken with boiled water to avoid burns and scalds as accidents can easily happen, especially with children.

Uisce Éireann is working closely with Cork County Council to lift the notice as soon as it is safe to do so. Updates will be available on the Supply and Service Updates section of our website, on Twitter @IWCare and via our customer care helpline, open 24/7 on 1800 278 278. Further information is available on the Boil Water Notice section of our website.

Uisce Éireann and Cork County Council wish to remind customers supplied by the Killavullen Public Water Supply that a Boil Water Notice remains in place to protect public health. The Boil Water Notice, issued on 2 May 2022, was put in place due to high levels of turbidity in the borehole supply.

Drinking water experts from Uisce Éireann and Cork County Council are working to rectify the turbidity issues and lift the notice as quickly and as safely as possible, in consultation with the HSE. Uisce Éireann is also progressing a permanent solution to address the issues in the long-term that will ensure a safe, reliable drinking water supply to customers. Interim upgrade works are also progressing which will allow us to better manage turbidity events during periods of heavy rainfall until the enduring upgrades are completed. In the meantime, all customers on this supply are advised to boil water before use until further notice.

Uisce Éireann’s Operations Lead, Niall O’Riordan said: “I would like to express my gratitude on behalf of Uisce Éireann and Cork County Council to the people of Killavullen who have been living with this Boil Water Notice since May."

Some preliminary works are underway on site and we aim to commence upgrade works at the reservoir and treatment plant in the coming weeks. Purchase orders have been completed and we await the delivery of parts to begin the works. The aim of the short-term works is to give the plant more durability in managing turbidity events following periods of heavy rainfall." 

I understand it is extremely frustrating for the community and all concerned. I would like to reiterate that we are working as quickly as we can to resolve these complex issues on site. Unfortunately, we are still experiencing ongoing turbidity issues in the water source which are preventing us from lifting the notice." 

The long-term plan is still to rationalise and decommission the raw water source which is vulnerable to turbidity and other factors affecting drinking water quality. Uisce Éireann is progressing plans to construct a pipeline that will connect Killavullen to the Mallow Public Water Supply Scheme, ensuring a safe, reliable drinking water supply to customers now and into the future. We will provide further updates as the project progresses.”

Uisce Éireann’s drinking water standards, as per EU Drinking Water regulations, are strict and include wide safety margins. Where risks to water quality are identified through Uisce Éireann’s enhanced testing and monitoring programme, the Health Service Executive (HSE) are consulted, and Boil Water Notices are issued to protect public health. In all instances immediate action is taken to address the cause of the issue to enable the lifting of the notice as quickly as it safe to do so, in agreement with the HSE.

Vulnerable customers who have registered with Uisce Éireann receive direct communication on this Boil Water Notice and are reminded that the water is safe to consume once boiled. Those who have concerns should contact our customer care team on 1800 278 278.

Water must be boiled for:

  • Drinking;
  • Drinks made with water;
  • Preparation of salads and similar foods, which are not cooked prior to eating;
  • Brushing of teeth;
  • Making of ice - discard ice cubes in fridges and freezers and filtered water in fridges. Make ice from cooled boiled water.

What actions should be taken:

  • Use water prepared for drinking when preparing foods that will not be cooked (e.g. washing salads). 
  • Water can be used for personal hygiene, bathing and flushing of toilets but not for brushing teeth or gargling.
  • Boil water by bringing to a vigorous, rolling boil (e.g. with an automatic kettle) and allow to cool. Cover and store in a refrigerator or cold place. Water from the hot tap is not safe to drink. Domestic water filters will not render water safe to drink. 
  • Caution should be taken when bathing children to ensure that they do not swallow the bathing water.
  • Preparing Infant Formula: Where a Boil Water Notice is in place, you can prepare infant formula from tap water that has been boiled once (rolling boil for 1 minute) and cooled beforehand. Bottled water can also be used to make up infant formula. All bottled water, with the exception of natural mineral water, is regulated to the same standard as drinking water. It is best not to use bottled water labelled as ‘Natural Mineral Water’ as it can have high levels of sodium (salt) and other minerals, although it rarely does. ‘Natural Mineral Water’ can be used if no other water is available, for as short a time as possible, as it is important to keep babies hydrated. If bottled water is used to make up infant formula it should be boiled once (rolling boil for 1 minute),and cooled in the normal way. Ready-to-use formula that does not need added water can also be used.

Great care should be taken with boiled water to avoid burns and scalds as accidents can easily happen, especially with children.

Uisce Éireann is working closely with Cork County Council to lift the notice as soon as it is safe to do so. Updates will be available on our Supply and Service Updates section, on Twitter @IWCare and via our customer care helpline, open 24/7 on 1800 278 278. Further information in relation to the Boil Water Notice is available from our designated Boil Water Notice page.

Uisce Éireann and Cork County Council wish to remind customers supplied by the Killavullen Public Water Supply that a Boil Water Notice remains in place to protect public health. The Boil Water Notice, issued on 2 May 2022, was put in place due to high levels of turbidity in the borehole supply.

Drinking water experts from Uisce Éireann and Cork County Council are working to rectify the turbidity issues and lift the notice as quickly and as safely as possible, in consultation with the HSE. Uisce Éireann is also progressing a permanent solution to address the issues in the long-term that will ensure a safe, reliable drinking water supply to customers. Interim upgrade works are also progressing which will allow us to better manage turbidity events during periods of heavy rainfall until the enduring upgrades are completed. In the meantime, all customers on this supply are advised to boil water before use until further notice.

Uisce Éireann’s Operations Lead, Pat Britton said: “Again I would like to express my gratitude on behalf of Uisce Éireann and Cork County Council to the people of Killavullen who have been living with this Boil Water Notice since May." 

Some preliminary works have started on site and we aim to commence upgrade works at the reservoir and treatment plant in the coming weeks. Purchase orders have been completed and we await the delivery of parts to begin the works. The aim of the short-term works is to give the plant more durability in managing turbidity events following periods of heavy rainfall." 

I understand it is extremely frustrating for the community and all concerned. I would like to reiterate that we are working as quickly as we can to resolve these complex issues on site. Unfortunately, we are still experiencing ongoing turbidity issues in the water source which are preventing us from lifting the notice."

The long-term plan is still to rationalise and decommission the raw water source which is vulnerable to turbidity and other factors affecting drinking water quality. Uisce Éireann is progressing plans to construct a pipeline that will connect Killavullen to the Mallow Public Water Supply Scheme, ensuring a safe, reliable drinking water supply to customers now and into the future. We will provide further updates as the project progresses.”

Uisce Éireann’s drinking water standards, as per EU Drinking Water regulations, are strict and include wide safety margins. Where risks to water quality are identified through Uisce Éireann’s enhanced testing and monitoring programme, the Health Service Executive (HSE) are consulted, and Boil Water Notices are issued to protect public health. In all instances immediate action is taken to address the cause of the issue to enable the lifting of the notice as quickly as it safe to do so, in agreement with the HSE.

Vulnerable customers who have registered with Uisce Éireann receive direct communication on this Boil Water Notice and are reminded that the water is safe to consume once boiled. Those who have concerns should contact our customer care team on 1800 278 278.

Water must be boiled for:

  • Drinking;
  • Drinks made with water;
  • Preparation of salads and similar foods, which are not cooked prior to eating;
  • Brushing of teeth;
  • Making of ice - discard ice cubes in fridges and freezers and filtered water in fridges. Make ice from cooled boiled water.

What actions should be taken:

  • Use water prepared for drinking when preparing foods that will not be cooked (e.g. washing salads). 
  • Water can be used for personal hygiene, bathing and flushing of toilets but not for brushing teeth or gargling.
  • Boil water by bringing to a vigorous, rolling boil (e.g. with an automatic kettle) and allow to cool. Cover and store in a refrigerator or cold place. Water from the hot tap is not safe to drink. Domestic water filters will not render water safe to drink. 
  • Caution should be taken when bathing children to ensure that they do not swallow the bathing water.
  • Preparing Infant Formula: Where a Boil Water Notice is in place, you can prepare infant formula from tap water that has been boiled once (rolling boil for 1 minute) and cooled beforehand. Bottled water can also be used to make up infant formula. All bottled water, with the exception of natural mineral water, is regulated to the same standard as drinking water. It is best not to use bottled water labelled as ‘Natural Mineral Water’ as it can have high levels of sodium (salt) and other minerals, although it rarely does. ‘Natural Mineral Water’ can be used if no other water is available, for as short a time as possible, as it is important to keep babies hydrated. If bottled water is used to make up infant formula it should be boiled once (rolling boil for 1 minute),and cooled in the normal way. Ready-to-use formula that does not need added water can also be used.

Great care should be taken with boiled water to avoid burns and scalds as accidents can easily happen, especially with children.

Uisce Éireann is working closely with Cork County Council to lift the notice as soon as it is safe to do so. Updates will be available on our Supply and Service Updates section, on Twitter @IWCare and via our customer care helpline, open 24/7 on 1800 278 278. Further information in relation to the Boil Water Notice is available from our Boil Water Notice page.

Uisce Éireann and Cork County Council wish to remind customers supplied by the Killavullen Public Water Supply that a Boil Water Notice remains in place to protect public health. The Boil Water Notice, issued on 2 May 2022, was put in place due to high levels of turbidity in the borehole supply.

Drinking water experts from Uisce Éireann and Cork County Council are working to rectify the turbidity issues and lift the notice as quickly and as safely as possible, in consultation with the HSE. Uisce Éireann is also progressing a permanent solution to address the issues in the long-term that will ensure a safe, reliable drinking water supply to customers. Interim upgrade works are also progressing which will allow us to better manage turbidity events during periods of heavy rainfall until the enduring upgrades are completed. In the meantime, all customers on this supply are advised to boil water before use until further notice.

Uisce Éireann’s Operations Lead, Pat Britton said: “Again I would like to express my gratitude on behalf of Uisce Éireann and Cork County Council to the people of Killavullen who have been living with this Boil Water Notice since May."

We aim to commence upgrade works at the reservoir and treatment plant in the coming weeks. Purchase orders have been completed and we await the delivery of parts to begin the works. The aim of the short-term works is to give the plant more durability in managing turbidity events following periods of heavy rainfall."

I understand it is extremely frustrating for the community and all concerned. I would like to reiterate that we are working as quickly as we can to resolve these complex issues on site. Unfortunately, we are still experiencing ongoing turbidity issues in the water source which are preventing us from lifting the notice." 

The long-term plan is still to rationalise and decommission the raw water source which is vulnerable to turbidity and other factors affecting drinking water quality. Uisce Éireann is progressing plans to construct a pipeline that will connect Killavullen to the Mallow Public Water Supply Scheme, ensuring a safe, reliable drinking water supply to customers now and into the future. We will provide further updates as the project progresses.”

Uisce Éireann’s drinking water standards, as per EU Drinking Water regulations, are strict and include wide safety margins. Where risks to water quality are identified through Uisce Éireann’s enhanced testing and monitoring programme, the Health Service Executive (HSE) are consulted, and Boil Water Notices are issued to protect public health. In all instances immediate action is taken to address the cause of the issue to enable the lifting of the notice as quickly as it safe to do so, in agreement with the HSE.

Vulnerable customers who have registered with Uisce Éireann receive direct communication on this Boil Water Notice and are reminded that the water is safe to consume once boiled. Those who have concerns should contact our customer care team on 1800 278 278.

Water must be boiled for:

  • Drinking;
  • Drinks made with water;
  • Preparation of salads and similar foods, which are not cooked prior to eating;
  • Brushing of teeth;
  • Making of ice - discard ice cubes in fridges and freezers and filtered water in fridges. Make ice from cooled boiled water.

What actions should be taken:

  • Use water prepared for drinking when preparing foods that will not be cooked (e.g. washing salads). 
  • Water can be used for personal hygiene, bathing and flushing of toilets but not for brushing teeth or gargling.
  • Boil water by bringing to a vigorous, rolling boil (e.g. with an automatic kettle) and allow to cool. Cover and store in a refrigerator or cold place. Water from the hot tap is not safe to drink. Domestic water filters will not render water safe to drink. 
  • Caution should be taken when bathing children to ensure that they do not swallow the bathing water.
  • Preparing Infant Formula: Where a Boil Water Notice is in place, you can prepare infant formula from tap water that has been boiled once (rolling boil for 1 minute) and cooled beforehand. Bottled water can also be used to make up infant formula. All bottled water, with the exception of natural mineral water, is regulated to the same standard as drinking water. It is best not to use bottled water labelled as ‘Natural Mineral Water’ as it can have high levels of sodium (salt) and other minerals, although it rarely does. ‘Natural Mineral Water’ can be used if no other water is available, for as short a time as possible, as it is important to keep babies hydrated. If bottled water is used to make up infant formula it should be boiled once (rolling boil for 1 minute),and cooled in the normal way. Ready-to-use formula that does not need added water can also be used.

Great care should be taken with boiled water to avoid burns and scalds as accidents can easily happen, especially with children.

Uisce Éireann is working closely with Cork County Council to lift the notice as soon as it is safe to do so. Updates will be available on our Supply and Service Updates section, on Twitter @IWCare and via our customer care helpline, open 24/7 on 1800 278 278. Further information in relation to the Boil Water Notice is available on our Boil Water Notice page.

Uisce Éireann and Cork County Council wish to remind customers supplied by the Killavullen Public Water Supply that a Boil Water Notice remains in place to protect public health. The Boil Water Notice, issued on 2 May 2022, was put in place due to high levels of turbidity in the borehole supply.

Drinking water experts from Uisce Éireann and Cork County Council are working to rectify the turbidity issues and lift the notice as quickly and as safely as possible, in consultation with the HSE. Uisce Éireann is also progressing a permanent solution to address the issues in the long-term that will ensure a safe, reliable drinking water supply to customers. Interim upgrade works are also progressing which will allow us to better manage turbidity events during periods of heavy rainfall until the enduring upgrades are completed. In the meantime, all customers on this supply are advised to boil water before use until further notice.

Uisce Éireann’s Operations Lead, Pat Britton said: “Again I would like to express my gratitude on behalf of Uisce Éireann and Cork County Council to the people of Killavullen who have been living with this Boil Water Notice since May. I understand it is extremely frustrating for the community and all concerned. I would like to reiterate that we are working as quickly as we can to resolve these complex issues on site. Unfortunately, we are still experiencing ongoing turbidity issues in the water source which are preventing us from lifting the notice. "

Turbidity events are still occurring, and we have not yet reached stable conditions that would allow us to begin consulting with the HSE with a view to safely lifting the notice. Remedial works are being advanced which includes increasing the storage capacity at the plant as well upgrade works at the raw water source which will allow us to better manage turbidity events during periods of heavy rainfall and minimise the impact of Boil Water Notices in the future until the enduring upgrades are completed. The long-term plan is to rationalise and decommission the raw water source which is vulnerable to turbidity and other factors affecting drinking water quality. Uisce Éireann is progressing plans to construct a pipeline that will connect Killavullen to the Mallow Public Water Supply Scheme, ensuring a safe, reliable drinking water supply to customers now and into the future. We will provide further updates as the project progresses.”

Uisce Éireann’s drinking water standards, as per EU Drinking Water regulations, are strict and include wide safety margins. Where risks to water quality are identified through Uisce Éireann’s enhanced testing and monitoring programme, the Health Service Executive (HSE) are consulted and Boil Water Notices are issued to protect public health. In all instances immediate action is taken to address the cause of the issue to enable the lifting of the notice as quickly as it safe to do so, in agreement with the HSE.

Vulnerable customers who have registered with Uisce Éireann receive direct communication on this Boil Water Notice and are reminded that the water is safe to consume once boiled. Those who have concerns should contact our customer care team on 1800 278 278.

Water must be boiled for:

  • Drinking;
  • Drinks made with water;
  • Preparation of salads and similar foods, which are not cooked prior to eating;
  • Brushing of teeth;
  • Making of ice - discard ice cubes in fridges and freezers and filtered water in fridges. Make ice from cooled boiled water.

What actions should be taken:

  • Use water prepared for drinking when preparing foods that will not be cooked (e.g. washing salads). 
  • Water can be used for personal hygiene, bathing and flushing of toilets but not for brushing teeth or gargling.
  • Boil water by bringing to a vigorous, rolling boil (e.g. with an automatic kettle) and allow to cool. Cover and store in a refrigerator or cold place. Water from the hot tap is not safe to drink. Domestic water filters will not render water safe to drink. 
  • Caution should be taken when bathing children to ensure that they do not swallow the bathing water.
  • Preparing Infant Formula: Where a Boil Water Notice is in place, you can prepare infant formula from tap water that has been boiled once (rolling boil for 1 minute) and cooled beforehand. Bottled water can also be used to make up infant formula. All bottled water, with the exception of natural mineral water, is regulated to the same standard as drinking water. It is best not to use bottled water labelled as ‘Natural Mineral Water’ as it can have high levels of sodium (salt) and other minerals, although it rarely does. ‘Natural Mineral Water’ can be used if no other water is available, for as short a time as possible, as it is important to keep babies hydrated. If bottled water is used to make up infant formula it should be boiled once (rolling boil for 1 minute),and cooled in the normal way. Ready-to-use formula that does not need added water can also be used.

Great care should be taken with boiled water to avoid burns and scalds as accidents can easily happen, especially with children.

Uisce Éireann is working closely with Cork County Council to lift the notice as soon as it is safe to do so. Updates will be available on the Supply and Service Updates section of our website, on Twitter @IWCare and via our customer care helpline, open 24/7 on 1800 278 278. Further information visit our Boil Water Notice page.

Uisce Éireann and Cork County Council wish to remind customers supplied by the Killavullen Public Water Supply that a Boil Water Notice remains in place to protect public health.  

The Boil Water Notice, issued on 2 May 2022, was put in place due to high levels of turbidity in the borehole supply. 

Uisce Éireann and Cork County Council continue to work to rectify the issues at Killavullen Water Treatment Plant with a view to lifting the notice as quickly and as safely as possible.

Uisce Éireann’s Operations Lead, Pat Britton said: “Again I would like to express my gratitude on behalf of Uisce Éireann and Cork County Council to the people of Killavullen who have been living with this Boil Water Notice since May. I understand it is extremely frustrating for all the community and all concerned, but I would like to reiterate that we are working as quickly as we can to resolve these complex issues on site. Unfortunately, we are still experiencing ongoing turbidity issues in the water source which are preventing us from lifting the notice."

Turbidity events are still occurring, and we have not yet reached stable conditions that would allow us to begin consulting with the HSE with a view to lifting the notice. Works are being advanced to install larger storage and a run to waste from the borehole that would allow us manage turbidity events and reduce future Boil Water Notice durations. The long-term plan is to rationalise and decommission the source. Uisce Éireann has approved funding to build a pipeline that will connect Killavullen to the Mallow Public Water Supply Scheme. We will keep the community updated as this progresses, but it will take two to three years before it will be operational.”

Vulnerable customers who have registered with Uisce Éireann receive direct communication on this Boil Water Notice and are reminded that the water is safe to consume once boiled. Those who have concerns should contact our customer care team on 1800 278 278.

Water must be boiled for:

  • Drinking;
  • Drinks made with water;
  • Preparation of salads and similar foods, which are not cooked prior to eating;
  • Brushing of teeth;
  • Making of ice - discard ice cubes in fridges and freezers and filtered water in fridges. Make ice from cooled boiled water.

What actions should be taken:

  • Use water prepared for drinking when preparing foods that will not be cooked (e.g. washing salads). 
  • Water can be used for personal hygiene, bathing and flushing of toilets but not for brushing teeth or gargling.
  • Boil water by bringing to a vigorous, rolling boil (e.g. with an automatic kettle) and allow to cool. Cover and store in a refrigerator or cold place. Water from the hot tap is not safe to drink. Domestic water filters will not render water safe to drink. 
  • Caution should be taken when bathing children to ensure that they do not swallow the bathing water.
  • Preparing Infant Formula: Where a Boil Water Notice is in place, you can prepare infant formula from tap water that has been boiled once (rolling boil for 1 minute) and cooled beforehand. Bottled water can also be used to make up infant formula. All bottled water, with the exception of natural mineral water, is regulated to the same standard as drinking water. It is best not to use bottled water labelled as ‘Natural Mineral Water’ as it can have high levels of sodium (salt) and other minerals, although it rarely does. ‘Natural Mineral Water’ can be used if no other water is available, for as short a time as possible, as it is important to keep babies hydrated. If bottled water is used to make up infant formula it should be boiled once (rolling boil for 1 minute),and cooled in the normal way. Ready-to-use formula that does not need added water can also be used.

Great care should be taken with boiled water to avoid burns and scalds as accidents can easily happen, especially with children.

Uisce Éireann is working closely with Cork County Council to lift the notice as soon as it is safe to do so. Updates will be available on our Supply and Service Updates section of the Uisce Éireann website, on Twitter @IWCare and via our customer care helpline, open 24/7 on 1800 278 278. Further information in relation to the Boil Water Notice is available from our Boil Water Notice page.

Uisce Éireann and Cork County Council wish to remind customers supplied by the Killavullen Public Water Supply, that the Boil Water Notice (BWN) issued on 2 May, 2022 remains in place.

The Boil Water Notice has been put in place due to high levels of turbidity in the borehole supply. 

Uisce Éireann and Cork County Council continue to work to rectify the issues at Killavullen Water Treatment Plant with a view to lifting the notice as quickly and as safely as possible. 

Uisce Éireann’s Operations Lead, Pat Britton said: “Firstly, I would like to express my gratitude on behalf of Uisce Éireann and Cork County Council to the people of Killavullen who have been living with this BWN since May. I understand it is extremely frustrating for all the community and all concerned, but I would like to reiterate that we are working as quickly as we can to resolve these complex issues on site. Unfortunately we are still experiencing ongoing turbidity issues in the water source which is preventing us from lifting the BWN. Secondly, Uisce Éireann, together with our colleagues in Cork County Council, are implementing short-term works to improve the reliability of the source, as well as progressing the long-term plans for the water supply in the Killavullen area."

Public health remains our number one priority and we appreciate the impact that this notice is having on the community in Killavullen. However, the Boil Water Notice has been put in place to protect our consumers and we thank them again for their patience.”

In the short term, additional UV treatment and storage will be provided, that aims to alleviate the turbidity problem and reduce the number of, and durations of, BWN’s.

In the long-term, Uisce Éireann have approved funding to build a pipeline that will connect Killavullen to the Mallow Public Water Supply Scheme. Tender documents are currently being prepared and will issue to the market shortly.  

In line with HSE COVID-19 advice and the requirement for frequent hand washing, Uisce Éireann advises that the water remains suitable for this purpose and boiling the water is not required.

Vulnerable customers are reminded that the water is safe to consume once boiled.

Water must be boiled for:

  • Drinking;
  • Drinks made with water;
  • Preparation of salads and similar foods, which are not cooked prior to eating;
  • Brushing of teeth;
  • Making of ice - discard ice cubes in fridges and freezers and filtered water in fridges. Make ice from cooled boiled water.

What actions should be taken:

  • Use water prepared for drinking when preparing foods that will not be cooked (e.g. washing salads);
  • Water can be used for personal hygiene, bathing and flushing of toilets but not for brushing teeth or gargling;
  • Boil water by bringing to a vigorous, rolling boil (e.g. with an automatic kettle) and allow to cool. Cover and store in a refrigerator or cold place. Water from the hot tap is not safe to drink. Domestic water filters will not render water safe to drink;
  • Caution should be taken when bathing children to ensure that they do not swallow the bathing water;
  • Prepare infant feeds with water that has been brought to the boil once and cooled. Do not use water that has been re-boiled several times. If bottled water is used for the preparation of infant feeds it should be boiled once and cooled. If you are using bottled water for preparing baby food, be aware that some natural mineral water may have high sodium content. The legal limit for sodium in drinking water is 200mg per litre. Check the label on the bottled water to make sure the sodium or `Na' is not greater than 200mg per litre. If it is, then it is advisable to use a different type of bottled water. If no other water is available, then use this water for as short a time as possible. It is important to keep babies hydrated.
  • Great care should be taken with boiled water to avoid burns and scalds as accidents can easily happen, especially with children.

Uisce Éireann is working closely with Cork County Council to lift the notice as soon as it is safe to do so. Updates will be available on the Supply and Service Updates section of our website, on Twitter @IWCare and via our customer care helpline, open 24/7 on 1800 278 278. Further information in relation to the Boil Water Notice is available from our Boil Water Notice section.

Uisce Éireann is responsible for the delivery of all public water and wastewater services in Ireland. We are committed to continuously upgrading and developing critical infrastructure to support the growth needed in housing and across our economy, while protecting the environment and safeguarding water supplies.

Uisce Éireann and Cork County Council wish to remind customers supplied by the Killavullen Public Water Supply, that the Boil Water Notice issued on 2 May remains in place.

The Boil Water Notice has been put in place due to high levels of turbidity in the borehole supply causing the Killavullen Water Treatment Plant to shut down. Uisce Éireann and Cork County Council continue to work to rectify the issues at Killavullen Water Treatment Plant with a view to lifting the notice as quickly and as safely as possible.

Uisce Éireann’s Operations Lead, Pat Britton said: “Unfortunately we are still experiencing ongoing turbidity issues in the water source. Uisce Éireann, together with our colleagues in Cork County Council, are implementing short-term works in an attempt to improve the reliability of the source, as well as developing longer-term plans for the water supply in the Killavullen area.

Public health remains our number one priority and we appreciate the impact that this notice is having on the community in Killavullen. However, the Boil Water Notice has been put in place to protect our consumers and we thank you for your patience.

In line with HSE COVID-19 advice and the requirement for frequent hand washing, Uisce Éireann advises that the water remains suitable for this purpose and boiling the water is not required.

Vulnerable customers are reminded that the water is safe to consume once boiled.

Water must be boiled for:

  • Drinking;
  • Drinks made with water;
  • Preparation of salads and similar foods, which are not cooked prior to eating;
  • Brushing of teeth;
  • Making of ice - discard ice cubes in fridges and freezers and filtered water in fridges. Make ice from cooled boiled water.

What actions should be taken:

  • Use water prepared for drinking when preparing foods that will not be cooked (e.g. washing salads);
  • Water can be used for personal hygiene, bathing and flushing of toilets but not for brushing teeth or gargling;
  • Boil water by bringing to a vigorous, rolling boil (e.g. with an automatic kettle) and allow to cool. Cover and store in a refrigerator or cold place. Water from the hot tap is not safe to drink. Domestic water filters will not render water safe to drink;
  • Caution should be taken when bathing children to ensure that they do not swallow the bathing water;
  • Prepare infant feeds with water that has been brought to the boil once and cooled. Do not use water that has been re-boiled several times. If bottled water is used for the preparation of infant feeds it should be boiled once and cooled. If you are using bottled water for preparing baby food, be aware that some natural mineral water may have high sodium content. The legal limit for sodium in drinking water is 200mg per litre. Check the label on the bottled water to make sure the sodium or `Na' is not greater than 200mg per litre. If it is, then it is advisable to use a different type of bottled water. If no other water is available, then use this water for as short a time as possible. It is important to keep babies hydrated.
  • Great care should be taken with boiled water to avoid burns and scalds as accidents can easily happen, especially with children.

Uisce Éireann is working closely with Cork County Council to lift the notice as soon as it is safe to do so. Updates will be available on the Supply and Service Updates section of our website, on Twitter @IWCare and via our customer care helpline, open 24/7 on 1800 278 278. Further information is available on the Boil Water Notice section of our website.

Uisce Éireann is responsible for the delivery of all public water and wastewater services in Ireland. We are committed to continuously upgrading and developing critical infrastructure to support the growth needed in housing and across our economy, while protecting the environment and safeguarding water supplies.

Uisce Éireann and Cork County Council wish to remind customers supplied by the Killavullen Public Water Supply, that the Boil Water Notice issued on 2 May remains in place.

The Boil Water Notice has been put in place due to high levels of turbidity in the borehole supply causing the Killavullen Water Treatment Plant to shut down. Uisce Éireann and Cork County Council continue to work to rectify the issues at Killavullen Water Treatment Plant with a view to lifting the notice as quickly and as safely as possible.

Uisce Éireann’s Operations Lead, Pat Britton said: “Public health remains our number one priority and we appreciate the impact that this notice is having on the community in Killavullen. However, the Boil Water Notice has been put in place to protect our consumers. Uisce Éireann and Cork County Council are working tirelessly to resolve the issues and we thank you for your patience.”

In line with HSE COVID-19 advice and the requirement for frequent hand washing, Uisce Éireann advises that the water remains suitable for this purpose and boiling the water is not required.

Vulnerable customers are reminded that the water is safe to consume once boiled.

Water must be boiled for:

  • Drinking;
  • Drinks made with water;
  • Preparation of salads and similar foods, which are not cooked prior to eating;
  • Brushing of teeth;
  • Making of ice - discard ice cubes in fridges and freezers and filtered water in fridges. Make ice from cooled boiled water.

What actions should be taken:

  • Use water prepared for drinking when preparing foods that will not be cooked (e.g. washing salads);
  • Water can be used for personal hygiene, bathing and flushing of toilets but not for brushing teeth or gargling;
  • Boil water by bringing to a vigorous, rolling boil (e.g. with an automatic kettle) and allow to cool. Cover and store in a refrigerator or cold place. Water from the hot tap is not safe to drink. Domestic water filters will not render water safe to drink;
  • Caution should be taken when bathing children to ensure that they do not swallow the bathing water;
  • Prepare infant feeds with water that has been brought to the boil once and cooled. Do not use water that has been re-boiled several times. If bottled water is used for the preparation of infant feeds it should be boiled once and cooled. If you are using bottled water for preparing baby food, be aware that some natural mineral water may have high sodium content. The legal limit for sodium in drinking water is 200mg per litre. Check the label on the bottled water to make sure the sodium or `Na' is not greater than 200mg per litre. If it is, then it is advisable to use a different type of bottled water. If no other water is available, then use this water for as short a time as possible. It is important to keep babies hydrated.
  • Great care should be taken with boiled water to avoid burns and scalds as accidents can easily happen, especially with children.

Uisce Éireann is working closely with Cork County Council to lift the notice as soon as it is safe to do so. Updates will be available on the Supply and Service Updates section of our website, on Twitter @IWCare and via our customer care helpline, open 24/7 on 1800 278 278. Further information is available on the Boil Water Notice section of our website.

Uisce Éireann is responsible for the delivery of all public water and wastewater services in Ireland. We are committed to continuously upgrading and developing critical infrastructure to support the growth needed in housing and across our economy, while protecting the environment and safeguarding water supplies.

v and Cork County Council are issuing a Boil Water Notice with immediate effect to protect the health of consumers supplied by the Killavullen Public Water Supply.

A map of the affected area is attached. For customers who wish to check if their property is on the Boil Water Notice, please go to the Water Quality section of our website and enter the property’s Eircode. Customers can also call our customer care helpline on 1800 278 278.

The Boil Water Notice has been put in place due to high levels of turbidity in the borehole supply causing the Killavullen Water Treatment Plant to shut down. The notice affects approximately 810 people supplied by the Killavullen Public Water Supply.

Uisce Éireann and Cork County Council continue to work to rectify the issues at Killavullen Water Treatment Plant with a view to lifting the notice as quickly and as safely as possible. In the meantime, all customers on this supply are advised to boil their water before use until further notice.

Vulnerable customers who have registered with Uisce Éireann will receive direct communication on this Boil Water Notice.

Uisce Éireann’s Operations Lead, Pat Britton said: “Public health is Uisce Éireann’s number one priority and we appreciate the impact that this notice will have on the community in Killavullen. However, the restriction has been put in place to protect our consumers. Uisce Éireann and Cork County Council are working tirelessly to resolve the issues affecting the plant and lift the boil water notice early as it safe to do so.

Vulnerable customers are reminded that the water is safe to consume once boiled.

Water must be boiled for:

  • Drinking;
  • Drinks made with water;
  • Preparation of salads and similar foods, which are not cooked prior to eating;
  • Brushing of teeth;
  • Making of ice - discard ice cubes in fridges and freezers and filtered water in fridges. Make ice from cooled boiled water.

What actions should be taken:

  • Use water prepared for drinking when preparing foods that will not be cooked (e.g. washing salads);
  • Water can be used for personal hygiene, bathing and flushing of toilets but not for brushing teeth or gargling;
  • Boil water by bringing to a vigorous, rolling boil (e.g. with an automatic kettle) and allow to cool. Cover and store in a refrigerator or cold place. Water from the hot tap is not safe to drink. Domestic water filters will not render water safe to drink;
  • Caution should be taken when bathing children to ensure that they do not swallow the bathing water;
  • Prepare infant feeds with water that has been brought to the boil once and cooled. Do not use water that has been re-boiled several times. If bottled water is used for the preparation of infant feeds it should be boiled once and cooled. If you are using bottled water for preparing baby food, be aware that some natural mineral water may have high sodium content. The legal limit for sodium in drinking water is 200mg per litre. Check the label on the bottled water to make sure the sodium or `Na' is not greater than 200mg per litre. If it is, then it is advisable to use a different type of bottled water. If no other water is available, then use this water for as short a time as possible. It is important to keep babies hydrated.
  • Great care should be taken with boiled water to avoid burns and scalds as accidents can easily happen, especially with children.

Uisce Éireann is working closely with Cork County Council to lift the notice as soon as it is safe to do so. Updates will be available on the Supply and Service Updates section of our website, on Twitter @IWCare and via our customer care helpline, open 24/7 on 1800 278 278. Further information is available on the Boil Water Notice section of our website.

Uisce Éireann is responsible for the delivery of all public water and wastewater services in Ireland. We are committed to continuously upgrading and developing critical infrastructure to support the growth needed in housing and across our economy, while protecting the environment and safeguarding water supplies.