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Boil Water Notice issued for Ballymorris Public Water Supply

19 July 2019

Information below is relevant until further updates appear here or on our Supply and Service Updates section.

Following consultation with the Health Service Executive, Uisce Éireann and Wicklow County Council have issued a Boil Water Notice for properties on the Ballymorris Public Water Supply. The Boil Water Notice has been put in place as a precaution following the detection of elevated levels of turbidity at the Ballymorris Water Treatment Plant and its potential impact on the UV disinfection system in place.

17 customers affected by this supply

Drinking water compliance and operational experts are working with colleagues in Wicklow County Council to resolve this situation as soon as possible. In the meantime, all 17 customers on the supply are advised to boil water before use until further notice. Notices have been hand delivered to properties on this supply this evening.

Water must be boiled for:

  • Drinking
  • Drinks made with water
  • Preparation of salads and similar foods, which are not cooked prior to eating
  • Brushing of teeth
  • Making of ice - discard ice cubes in fridges and freezers and filtered water in fridges. Make ice from cooled boiled water.

What actions should be taken:

  • Use water prepared for drinking when preparing foods that will not be cooked (e.g. washing salads)
  • Water can be used for personal hygiene, bathing and flushing of toilets but not for brushing teeth or gargling
  • Boil water by bringing to a vigorous, rolling boil (e.g. with an automatic kettle) and allow to cool. Cover and store in a refrigerator or cold place. Water from the hot tap is not safe to drink. Domestic water filters will not render water safe to drink
  • Caution should be taken when bathing children to ensure that they do not swallow the bathing water
  • Prepare infant feeds with water that has been brought to the boil once and cooled. Do not use water that has been re-boiled several times. If bottled water is used for the preparation of infant feeds it should be boiled once and cooled. If you are using bottled water for preparing baby food, be aware that some natural mineral water may have high sodium content. The legal limit for sodium in drinking water is 200mg per litre. Check the label on the bottled water to make sure the sodium or `Na' is not greater than 200mg per litre. If it is, then it is advisable to use a different type of bottled water. If no other water is available, then use this water for as short a time as possible. It is important to keep babies hydrated.
  • Great care should be taken with boiled water to avoid burns and scalds as accidents can easily happen, especially with children.

More information

Additional information and advice is available at Boil Water Notices or by calling our 24-hour customer care line at 1800 278 278. Updates are available on our Supply and Service Updates page.